Clicklaw Training Presentation - Revision history

Admin at 22:27, 14 December 2016

2016-12-14T22:27:44Z

← Older revision		Revision as of 22:27, 14 December 2016
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	=== Presentation objectives ===		=== Presentation objectives ===
	~~This presentation is meant to help trainers/presenters provide a concise and short overview of Clicklaw. It provides you with a PowerPoint presentation~~		[[File:Https://wiki.clicklaw.bc.ca/index.php?title=File:Clicklaw Talking Points.pptx\|thumbnail]]This presentation is meant to help trainers/presenters provide a concise and short overview of Clicklaw. It provides you with a PowerPoint presentation, notes, tips and examples that you can adapt for your audience. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:
	[[File:Https://wiki.clicklaw.bc.ca/index.php?title=File:Clicklaw Talking Points.pptx\|thumbnail]]
	, notes, tips and examples that you can adapt for your audience. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:
	* Common Questions		* Common Questions
	* HelpMap		* HelpMap

Admin at 22:27, 14 December 2016

2016-12-14T22:27:16Z

← Older revision		Revision as of 22:27, 14 December 2016
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	=== Presentation objectives ===		=== Presentation objectives ===
	This presentation is meant to help trainers/presenters provide a concise and short overview of Clicklaw. It provides you with a PowerPoint presentation, notes, tips and examples that you can adapt for your audience. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:		This presentation is meant to help trainers/presenters provide a concise and short overview of Clicklaw. It provides you with a PowerPoint presentation
			[[File:Https://wiki.clicklaw.bc.ca/index.php?title=File:Clicklaw Talking Points.pptx\|thumbnail]]
			, notes, tips and examples that you can adapt for your audience. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:
	* Common Questions		* Common Questions
	* HelpMap		* HelpMap

Admin at 22:25, 14 December 2016

2016-12-14T22:25:58Z

← Older revision		Revision as of 22:25, 14 December 2016
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	~~== Clicklaw presentation with sample notes and tips ==~~
	~~This is an outline for trainers/presenters who want to give a presentation on Clicklaw. It provides you with a PowerPoint presentation, notes, tips and examples that you can adapt for your audience.~~

	=== Presentation objectives ===		=== Presentation objectives ===
	~~The~~ presentation is meant to provide a concise and short overview. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:		This presentation is meant to help trainers/presenters provide a concise and short overview of Clicklaw. It provides you with a PowerPoint presentation, notes, tips and examples that you can adapt for your audience. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:
	* Common Questions		* Common Questions
	* HelpMap		* HelpMap
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	=== Slide 2 Courthouse Libraries BC Programs ===		=== Slide 2 Courthouse Libraries BC Programs ===
	Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four.		Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four.
			==== Clicklaw ====
			Clicklaw doesn't create legal content, but rather, provides access to resources from various PLEI organizations across BC.
			==== Clicklaw Wikibooks ====
			Clicklaw Wikibooks are collaboratively developed, plain-language legal publications that are published online and can be easily printed.
			==== LawMatters ====
			Every single public library in BC has a legal collection, developed with assistance from Courthouse Libraries BC. Each collection is unique, based on community needs. They include print copies of many of the Clicklaw Wikibook titles. LawMatters also provides training for public librarians and community legal information forums, among other projects.
	==== Courthouse Libraries BC ====		==== Courthouse Libraries BC ====
	At Courthouse Libraries BC locations, services include:		At Courthouse Libraries BC locations, services include:
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	* Access to subscription databases to look up case law and other legal tools		* Access to subscription databases to look up case law and other legal tools
	* Access to collection – public can use during hours that we’re open (Can pay for photocopying, but can’t borrow…)		* Access to collection – public can use during hours that we’re open (Can pay for photocopying, but can’t borrow…)
	~~Our~~ goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue~~.locations, services include:~~		CLBC's goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue.
	~~==== LawMatters ====~~
	Every single public library in BC has a legal collection, developed with assistance from Courthouse Libraries BC. Each collection is unique, based on community needs. They include print copies of many (all?) of the Clicklaw Wikibook titles. LawMatters also provides training for public librarians and community legal information forums, among other projects.
	=== Slide 3 Clicklaw ===		=== Slide 3 Clicklaw ===
	http://www.clicklaw.bc.ca		http://www.clicklaw.bc.ca
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	# By location (on the HelpMap)		# By location (on the HelpMap)

	Acknowledge that everyone is different, people have different search preferences for online information. The taxonomy/terminology uses plain language that the public would use to describe their legal issue, rather than complex legal terminology.		Acknowledge that everyone is different, people have different search preferences for online information. The taxonomy/terminology uses plain language that the public would use to describe their legal issue, rather than complex legal terminology. You can sort results by relevancy, most viewed, alphabetically, and the date the resource was last reviewed for currency.

	{{Tipsbox		{{Tipsbox
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	* Especially useful if you’re helping a client from another community		* Especially useful if you’re helping a client from another community
	* Also good to see what’s in your own community		* Also good to see what’s in your own community
			* The HelpMap also links to the [https://www.clicklaw.bc.ca/content/talktosomeone Find Someone to Talk to] page to find personal help.

	=== Slide 5 Common Questions and HelpMap ===		=== Slide 5 Common Questions and HelpMap ===
	Common Questions are FAQs that Courthouse Libraries BC frontline staff ~~add to as~~ they are ~~asked~~ questions ~~repeatedly about a particular topic~~.		Common Questions are FAQs that Courthouse Libraries BC frontline staff create, based on real life questions that are repeatedly asked by the public. Often, they are good starting points and some contain more substantive information, like many of the questions related to probate.
	HelpMap Services are clinics, phone lines, and other services where your client can talk to a real live person about their issue.		HelpMap Services are clinics, phone lines, and other services where your client can talk to a real live person about their issue.

Admin at 00:23, 13 December 2016

2016-12-13T00:23:44Z

@@ Line 12: / Line 12: @@
 === Slide 2 Courthouse Libraries BC Programs ===
-Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four. <br />
+Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four.
+==== Courthouse Libraries BC ====
 === Slide 3 Clicklaw ===
 http://www.clicklaw.bc.ca
@@ Line 24: / Line 31: @@
 | tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}
-==== Slide 4 Searching Clicklaw ====
+=== Slide 4 Searching Clicklaw ===
 Clicklaw is mobile-friendly and you can search for legal information in 5 ways:
 # Keyword search
@@ Line 67: / Line 74: @@
 === Slide 5 Common Questions and HelpMap ===
-=== How to contact us ===
+=== Slide 9 Clicklaw Wikibooks ===
-If something’s missing, let us know! Contact us on the website.
+If Clicklaw is like Google + the law in BC, Clicklaw Wikibooks is the Wikipedia counterpart. They resemble Wikipedia because they use the same platform. They can only be updated by pre-approved lawyers and other writers (not just anyone can go in and change something). This means the content can be kept very current.
 '''Recap'''
 Trusted, current legal information and services that you can find through Clicklaw. Information is maintained by contributor organizations and Clicklaw editorial team.
 '''Wrap up'''

Admin at 00:08, 13 December 2016

2016-12-13T00:08:39Z

← Older revision		Revision as of 00:08, 13 December 2016
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	* How to contact Clicklaw with feedback/questions		* How to contact Clicklaw with feedback/questions

	=== Slide 1 Courthouse Libraries BC Programs ===		=== Slide 2 Courthouse Libraries BC Programs ===
	Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four. <br />		Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four. <br />

	=== Slide 2 Clicklaw ===		=== Slide 3 Clicklaw ===
	http://www.clicklaw.bc.ca		http://www.clicklaw.bc.ca
	Clicklaw is a website that provides access to hundreds of public legal education and information (PLEI) resources in BC.		Clicklaw is a website that provides access to hundreds of public legal education and information (PLEI) resources in BC.
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	\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}		\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}

	==== ~~Five ways to search for legal information using~~ Clicklaw ====		==== Slide 4 Searching Clicklaw ====
			Clicklaw is mobile-friendly and you can search for legal information in 5 ways:
	# Keyword search		# Keyword search
	# By topic		# By topic
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	# By location (on the HelpMap)		# By location (on the HelpMap)

	Acknowledge that everyone is different, people have different search preferences for online information.		Acknowledge that everyone is different, people have different search preferences for online information. The taxonomy/terminology uses plain language that the public would use to describe their legal issue, rather than complex legal terminology.

	{{Tipsbox		{{Tipsbox
	\| width = 90%		\| width = 90%
	\| tips = Before your presentation, test out some examples that resonate with your audience. If you’re not getting the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the findability of the resources for your example.}}		\| tips = Before your presentation, test out some examples to demonstrate searching Clicklaw that resonate with your audience by searching live on the Clicklaw site. If you’re not getting the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the findability of the resources for your example.}}

	~~Examples~~:		Example outline of conducting live searches using the 5 different methods:

	'''Keyword search'''		'''Keyword search'''
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	* Especially useful if you’re helping a client from another community		* Especially useful if you’re helping a client from another community
	* Also good to see what’s in your own community		* Also good to see what’s in your own community

			=== Slide 5 Common Questions and HelpMap ===


	=== How to contact us ===		=== How to contact us ===

Admin at 23:42, 12 December 2016

2016-12-12T23:42:07Z

← Older revision		Revision as of 23:42, 12 December 2016
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	== Clicklaw presentation with sample notes and tips ==		== Clicklaw presentation with sample notes and tips ==
	This is an outline for trainers/presenters who want to give a presentation on Clicklaw. It provides you with notes, tips and examples that you can adapt for your audience.		This is an outline for trainers/presenters who want to give a presentation on Clicklaw. It provides you with a PowerPoint presentation, notes, tips and examples that you can adapt for your audience.
	~~DRAFT May 2014~~

	=== Presentation objectives ===		=== Presentation objectives ===
	By the end of the ~~presentation~~, participants will be able to describe different ways to search for legal ~~info~~ and help on Clicklaw ~~and~~ HelpMap.		The presentation is meant to provide a concise and short overview. By the end of the slides, participants will be able to describe different ways to search for legal information and help on Clicklaw, highlighting:
	~~Know how~~ to contact Clicklaw with ~~any~~ feedback/questions		* Common Questions
			* HelpMap
			* the Clicklaw Blog
			* Clicklaw Wikibooks
			* How to contact Clicklaw with feedback/questions

	=== Clicklaw ~~& HelpMap~~ ===		=== Slide 1 Courthouse Libraries BC Programs ===
			Courthouse Libraries BC provides four programs that help the public. Clicklaw is just one piece and this slide provides an overview of all four. <br />

			=== Slide 2 Clicklaw ===
	http://www.clicklaw.bc.ca		http://www.clicklaw.bc.ca
	~~Website~~ that provides access to hundreds of public legal education and information (PLEI) resources in BC.		Clicklaw is a website that provides access to hundreds of public legal education and information (PLEI) resources in BC.
	Contributor model – PLEI producers collaborated on the concept development for the site, and provide information about their own resources on the site.		Contributor model – PLEI producers collaborated on the concept development for the site, and provide information about their own resources on the site.
	Why it’s a good place to start – trusted, current content, kept up to date by [http://www.clicklaw.bc.ca/content/partners contributors] and Clicklaw editors.		Why it’s a good place to start – trusted, current content, kept up to date by [http://www.clicklaw.bc.ca/content/partners contributors] and Clicklaw editors.
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	\| width = 90%		\| width = 90%
	\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}		\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}

	~~Examples: [to come]~~

	==== Five ways to search for legal information using Clicklaw ====		==== Five ways to search for legal information using Clicklaw ====

Brenda Rose at 17:43, 13 May 2014

2014-05-13T17:43:27Z

← Older revision		Revision as of 17:43, 13 May 2014
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	Invite questions and feedback – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them.}}		Invite questions and feedback – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them.}}

			__NOGLOSSARY__

Brenda Rose at 17:42, 13 May 2014

2014-05-13T17:42:12Z

← Older revision		Revision as of 17:42, 13 May 2014
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	\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}		\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}

	Examples:		Examples: [to come]

	==== Five ways to search for legal information using Clicklaw ====		==== Five ways to search for legal information using Clicklaw ====

Brenda Rose: Brenda Rose moved page Clicklaw training presentation to Clicklaw Training Presentation: Didn't use title case when I set up the page.

2014-05-13T17:35:20Z

Brenda Rose moved page Clicklaw training presentation to Clicklaw Training Presentation: Didn't use title case when I set up the page.

← Older revision		Revision as of 17:35, 13 May 2014
(No difference)

Brenda Rose at 16:39, 13 May 2014

2014-05-13T16:39:07Z

← Older revision		Revision as of 16:39, 13 May 2014
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	Why it’s a good place to start – trusted, current content, kept up to date by [http://www.clicklaw.bc.ca/content/partners contributors] and Clicklaw editors.		Why it’s a good place to start – trusted, current content, kept up to date by [http://www.clicklaw.bc.ca/content/partners contributors] and Clicklaw editors.

	~~Tip:~~ Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.		{{Tipsbox
			\| width = 90%
			\| tips = Provide an example of a time you used Clicklaw to provide legal information to a client - try to use an example that resonates with your audience.}}

	Examples:		Examples:
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	Acknowledge that everyone is different, people have different search preferences for online information.		Acknowledge that everyone is different, people have different search preferences for online information.

	~~Tip:~~ Before your presentation, test out some examples that resonate with your audience. If you’re not getting the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the findability of the resources for your example.		{{Tipsbox
			\| width = 90%
			\| tips = Before your presentation, test out some examples that resonate with your audience. If you’re not getting the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the findability of the resources for your example.}}

	Examples:		Examples:
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	* Know how to contact Clicklaw with feedback/comments.		* Know how to contact Clicklaw with feedback/comments.

	~~Tip:~~ One way to do this is by asking people to tell you what they’ve learned or to share one take-away from today. For example, ask "Who can name one way to search for legal information on Clicklaw?" Chocolate incentives work well.		{{Tipsbox
			\| width = 90%
			\| tips = One way to do this is by asking people to tell you what they’ve learned or to share one take-away from today. For example, ask "Who can name one way to search for legal information on Clicklaw?" Chocolate incentives work well.

	~~Tip:~~ Invite questions and feedback – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them.		Invite questions and feedback – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them.}}