Complaints against Doctors (5:XI) - Revision history

LSLAP at 19:02, 13 October 2025

2025-10-13T19:02:37Z

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	{{REVIEWED LSLAP \| date= August ~~23,~~ 2025}}		{{REVIEWED LSLAP \| date= 11 August 2025}}
	{{LSLAP Manual TOC\|expanded = complaints}}		{{LSLAP Manual TOC\|expanded = complaints}}

LSLAP at 23:08, 27 September 2025

2025-09-27T23:08:43Z

← Older revision		Revision as of 23:08, 27 September 2025
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	If you wish to file a complaint against your doctor, there are four options:		If you wish to file a complaint against your doctor, there are four options:

	:a) Talk to your doctor,		:a) Talk to your doctor;
	:b) File a complaint with the CPSBC,		:b) File a complaint with the CPSBC;
	:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law, or		:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law; or
	:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).		:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).

LSLAP at 20:44, 23 August 2025

2025-08-23T20:44:52Z

← Older revision		Revision as of 20:44, 23 August 2025
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	If you wish to file a complaint against your doctor, there are four options:		If you wish to file a complaint against your doctor, there are four options:

	:a) Talk to your doctor;		:a) Talk to your doctor,
	:b) File a complaint with the CPSBC;		:b) File a complaint with the CPSBC,
	:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law; or		:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law, or
	:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).		:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).

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	Once the College reviews the written complaint, it will begin an investigation. This includes obtaining further relevant information and, potentially, relevant medical records. The physician will respond to the complaint. The College’s Inquiry Committee (made up of senior doctors and members of the public) will conduct a review of your complaint. If the College finds the complaint is valid, the physician may be expected to change aspects of their practice or undertake further education. The College may also issue remedial advice or reprimand the physician if there is a significant departure from the CMA Code of Ethics. In extreme cases, the College may prohibit a physician from practicing medicine.		Once the College reviews the written complaint, it will begin an investigation. This includes obtaining further relevant information and, potentially, relevant medical records. The physician will respond to the complaint. The College’s Inquiry Committee (made up of senior doctors and members of the public) will conduct a review of your complaint. If the College finds the complaint is valid, the physician may be expected to change aspects of their practice or undertake further education. The College may also issue remedial advice or reprimand the physician if there is a significant departure from the CMA Code of Ethics. In extreme cases, the College may prohibit a physician from practicing medicine.

	Please note that there is a special procedure for sexual misconduct complaints. You can either phone the College immediately at 604-733-7758 or submit a letter outlining the incident.		Please note that there is a special procedure for sexual misconduct complaints. You can either phone the College immediately at (604) 733-7758 or submit a letter outlining the incident.

	For further information:		For further information:

	'''~~Canadian Bar Association~~'''<BR>		'''Dial-A-Law''' <BR>
	https://~~www~~.~~cbabc~~.~~org/For-the-Public~~/~~Dial~~-A-~~Law/Scripts/Health~~-~~Law~~/~~423~~		https://dialalaw.peopleslawschool.ca/problem-with-a-doctor/

	'''College of Physicians and Surgeons of British Columbia'''<BR>		'''College of Physicians and Surgeons of British Columbia'''<BR>

LSLAP at 20:39, 23 August 2025

2025-08-23T20:39:13Z

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	{{REVIEWED LSLAP \| date= ~~July 22~~, ~~2024~~}}		{{REVIEWED LSLAP \| date= August 23, 2025}}
	{{LSLAP Manual TOC\|expanded = complaints}}		{{LSLAP Manual TOC\|expanded = complaints}}

LSLAP at 23:09, 15 August 2024

2024-08-15T23:09:36Z

← Older revision		Revision as of 23:09, 15 August 2024
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	{{REVIEWED LSLAP \| date= July 8, ~~2023~~}}		{{REVIEWED LSLAP \| date= July 22, 2024}}
	{{LSLAP Manual TOC\|expanded = complaints}}		{{LSLAP Manual TOC\|expanded = complaints}}

LSLAP at 23:06, 15 August 2024

2024-08-15T23:06:46Z

← Older revision		Revision as of 23:06, 15 August 2024
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	:a) Talk to your doctor;		:a) Talk to your doctor;
	:b) File a complaint with the CPSBC;		:b) File a complaint with the CPSBC;
	:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law;		:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law; or
	:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).		:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).

LSLAP at 23:06, 15 August 2024

2024-08-15T23:06:07Z

← Older revision		Revision as of 23:06, 15 August 2024
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	:a) Talk to your doctor;		:a) Talk to your doctor;
	:b) File a complaint with the CPSBC;		:b) File a complaint with the CPSBC;
	:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law ;		:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law;
	:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).		:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).

	Even if you file a complaint with the College, you are still able to take steps 3, 4, or both. There is no specific time frame in which to file a complaint; however, the sooner it is filed, the easier it will be to investigate.		Even if you file a complaint with the College, you are still able to take steps c), d), or both. There is no specific time frame in which to file a complaint; however, the sooner it is filed, the easier it will be to investigate.

	To file a complaint, there are three steps:		To file a complaint, there are three steps:

LSLAP at 23:04, 15 August 2024

2024-08-15T23:04:36Z

← Older revision		Revision as of 23:04, 15 August 2024
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	If you wish to file a complaint against your doctor, there are four options:		If you wish to file a complaint against your doctor, there are four options:

	#Talk to your doctor;		:a) Talk to your doctor;
	#File a complaint with the CPSBC;		:b) File a complaint with the CPSBC;
	#Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law ;		:c) Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law ;
	#Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).		:d) Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).

	Even if you file a complaint with the College, you are still able to take steps 3, 4, or both. There is no specific time frame in which to file a complaint; however, the sooner it is filed, the easier it will be to investigate.		Even if you file a complaint with the College, you are still able to take steps 3, 4, or both. There is no specific time frame in which to file a complaint; however, the sooner it is filed, the easier it will be to investigate.

LSLAP at 03:04, 15 August 2024

2024-08-15T03:04:55Z

← Older revision		Revision as of 03:04, 15 August 2024
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	{{LSLAP Manual TOC\|expanded = complaints}}		{{LSLAP Manual TOC\|expanded = complaints}}

	All licensed physicians and surgeons who can practice in British Columbia must register with the College of Physicians and Surgeons of British Columbia (CPSBC). As of August 31, 2020, the CPSBC amalgamated with the College of Podiatric Surgeons. Both are now considered under CPSBC. The CPSBC also amended their Bylaws to reflect these changes. You may see more information about the amalgamation here: [https://www.cpsbc.ca/news/amalgamation-college-podiatric-surgeons-british-columbia ~~https://www.cpsbc.ca/news/amalgamation-college-podiatric-surgeons-british-columbia].~~		All licensed physicians and surgeons who can practice in British Columbia must register with the College of Physicians and Surgeons of British Columbia (CPSBC). As of August 31, 2020, the CPSBC amalgamated with the College of Podiatric Surgeons. Both are now considered under CPSBC. The CPSBC also amended their Bylaws to reflect these changes. You may see more information about the amalgamation here: https://www.cpsbc.ca/news/amalgamation-college-podiatric-surgeons-british-columbia

	If you wish to file a complaint against your doctor, there are four options:		If you wish to file a complaint against your doctor, there are four options:
	#Talk to your doctor
	#File a complaint with the CPSBC		#Talk to your doctor;
	#Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law		#File a complaint with the CPSBC;
	#Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice)		#Speak to a lawyer or the police for advice if you believe your doctor has violated a criminal law ;
			#Speak to a lawyer for advice about suing the doctor (i.e., medical malpractice).

	Even if you file a complaint with the College, you are still able to take steps 3, 4, or both. There is no specific time frame in which to file a complaint; however, the sooner it is filed, the easier it will be to investigate.		Even if you file a complaint with the College, you are still able to take steps 3, 4, or both. There is no specific time frame in which to file a complaint; however, the sooner it is filed, the easier it will be to investigate.
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	{{ResourcesLSLAP		{{ResourcesLSLAP
	\| online = complaints@cpsbc.ca		\| online = complaints@cpsbc.ca
	\| address = ~~300– 669~~ Howe Street <br /> Vancouver BC V6C 0B4 <br />		\| address = 300–669 Howe Street <br /> Vancouver BC V6C 0B4 <br />
	\| phone = 604-733-3503 (fax)		\| phone = 604-733-3503 (fax)
	}}		}}
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	'''College of Physicians and Surgeons of British Columbia'''<BR>		'''College of Physicians and Surgeons of British Columbia'''<BR>
	https://www.cpsbc.ca/for-public/file-complaint		https://www.cpsbc.ca/for-public/file-complaint

	:'''NOTE:''' There are a number of professional colleges that regulate healthcare professionals in BC. Each college may have its own policies and procedures for complaints against their respective healthcare professionals. For a full list of the current professional colleges, visit https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/partners/colleges-boards-and-commissions.


	{{LSLAP Manual Navbox\|type = chapters1-7}}		{{LSLAP Manual Navbox\|type = chapters1-7}}

Clicklaw Editor at 17:38, 29 August 2023

2023-08-29T17:38:06Z

← Older revision		Revision as of 17:38, 29 August 2023
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	#Make the complaint in writing; include your name, address, telephone number, the name and address of the doctor, the facts of the incident, and permission to send a copy of the complaint to your doctor.		#Make the complaint in writing; include your name, address, telephone number, the name and address of the doctor, the facts of the incident, and permission to send a copy of the complaint to your doctor.
	#Send the written complaint via mail, fax or email to:		#Send the written complaint via mail, fax or email to:


	'''Complaints Department - College of Physicians and Surgeons of BC'''		'''Complaints Department - College of Physicians and Surgeons of BC'''

	{{ResourcesLSLAP		{{ResourcesLSLAP
	\| online = complaints@cpsbc.ca		\| online = complaints@cpsbc.ca