Freedom of Information and Protection of Privacy - Revision history

Drew Jackson: /* How do I request access to my personal information? */

2023-11-07T22:50:09Z

How do I request access to my personal information?

← Older revision		Revision as of 22:50, 7 November 2023
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	But if that route proves unsuccessful, you can send a '''written request'''. The organization will have a department or person that handles such queries. If they don’t, you can send your request to the organization’s general address. It’s their responsibility to have a procedure in place to deal with these requests and make a reasonable effort to assist you.		But if that route proves unsuccessful, you can send a '''written request'''. The organization will have a department or person that handles such queries. If they don’t, you can send your request to the organization’s general address. It’s their responsibility to have a procedure in place to deal with these requests and make a reasonable effort to assist you.

	For example, if you want to see records on an ICBC claim, you could send a written request to the information and privacy branch of ICBC. ICBC offers guidance on [https://icbc.com/~~claims~~/~~disputes~~-~~appeals~~/~~Pages/Freedom~~-of-~~Information~~-~~access.aspx~~ how to make such a request].		For example, if you want to see records on an ICBC claim, you could send a written request to the information and privacy branch of ICBC. ICBC offers guidance on [https://www.icbc.com/about-icbc/contact-us/information-request-and-privacy-complaints how to make such a request].

	Here's another example. If you want access to information about how your local gym collects, uses, and discloses your personal information, you can send a written request to the gym’s privacy officer, or to the gym’s general contact address.		Here's another example. If you want access to information about how your local gym collects, uses, and discloses your personal information, you can send a written request to the gym’s privacy officer, or to the gym’s general contact address.

Elena Renderos at 23:19, 2 October 2023

2023-10-02T23:19:12Z

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Elena Renderos at 04:39, 9 November 2020

2020-11-09T04:39:26Z

← Older revision		Revision as of 04:39, 9 November 2020
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	{{REVIEWEDPLS \| reviewer = [https://www.oipc.bc.ca Office of the Information and Privacy Commissioner for BC]\|date= February 2019}} {{Dial-A-Law TOC\|expanded = rights}}		{{REVIEWEDPLS \| reviewer = [https://www.oipc.bc.ca Office of the Information and Privacy Commissioner for BC]\|date= February 2019}} {{Dial-A-Law TOC\|expanded = rights}}
	Increasingly, organizations — both private and public — are collecting your personal information. Learn about the laws allowing you to ~~'''~~access this information~~'''~~ and limiting how it can be used.		Increasingly, organizations — both private and public — are collecting your personal information. Learn about the laws allowing you to access this information and limiting how it can be used.

	==~~Understand your legal rights~~==		==What you should know==

	===You have a right to certain information===		===You have a right to certain information===
	In British Columbia, your information and privacy rights are protected by two main laws.		In British Columbia, your information and privacy rights are protected by two main laws.

	The ''[~~http~~://canlii.ca/t/~~8421~~ Freedom of Information and Protection of Privacy Act]'' (called FIPPA) gives you the right to see many records kept by the provincial government and other public bodies — including records of your personal information. Public bodies include provincial government ministries, local governments, public schools, hospitals and health authorities, local police forces, and colleges and universities. They also include bodies that govern professions in the province, such as the College of Physicians and Surgeons of BC (which governs doctors) and the Law Society of BC (which governs lawyers).		The [https://www.canlii.org/en/bc/laws/stat/rsbc-1996-c-165/latest/rsbc-1996-c-165.html ''Freedom of Information and Protection of Privacy Act''] (called FIPPA) gives you the right to see many records kept by the provincial government and other public bodies — including records of your personal information. Public bodies include provincial government ministries, local governments, public schools, hospitals and health authorities, local police forces, and colleges and universities. They also include bodies that govern professions in the province, such as the College of Physicians and Surgeons of BC (which governs doctors) and the Law Society of BC (which governs lawyers).

	In addition, the ''[~~http~~://canlii.ca/t/~~84mg~~ Personal Information Protection Act]'' (called PIPA) gives you the right to see your personal information held by organizations in the private sector in BC. This includes stores, hotels and restaurants, doctors in private practice, unions, not-for-profit agencies, credit unions (but not chartered banks), professional associations, and many others. Under PIPA, you can ask an organization for access to your personal information that it has, or explain how it has used your personal information and who the organization has given your information to. You can also ask for information on the organization’s privacy policy.		In addition, the [https://www.canlii.org/en/bc/laws/stat/sbc-2003-c-63/latest/sbc-2003-c-63.html ''Personal Information Protection Act''] (called PIPA) gives you the right to see your personal information held by organizations in the private sector in BC. This includes stores, hotels and restaurants, doctors in private practice, unions, not-for-profit agencies, credit unions (but not chartered banks), professional associations, and many others. Under PIPA, you can ask an organization for access to your personal information that it has, or explain how it has used your personal information and who the organization has given your information to. You can also ask for information on the organization’s privacy policy.

	===You have a right to privacy===		===You have a right to privacy===
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	===How do I request access to information?===		===How do I request access to information?===
	In some cases, it may be quick and easy to access records held by provincial government ministries or other public bodies, or to access your personal information held by a private organization. An email or a phone call may be enough to get the information.		In some cases, it may be quick and easy to access records held by provincial government ministries or other public bodies, or to access your personal information held by a private organization. An email or a phone call may be enough to get the information.

	But if there’s no other way of getting the information you want, you can send a '''written request''' to the organization. The organization might have a department or person that handles information requests. If they do, you can address your request to them. If not, you can just send your request to the organization. It is the responsibility of the organization to have procedures and training in place to handle information requests.		But if there’s no other way of getting the information you want, you can send a '''written request''' to the organization. The organization might have a department or person that handles information requests. If they do, you can address your request to them. If not, you can just send your request to the organization. It is the responsibility of the organization to have procedures and training in place to handle information requests.
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	===How long does a public body or an organization have to respond?===		===How long does a public body or an organization have to respond?===
	FIPPA gives public bodies '''30 business days''' to respond to your request for information. They can’t charge you any fees for your own personal information, but they can charge you fees for finding, copying, retrieving, and producing records not related to your personal information. You can ask them to waive the fees if you can’t afford them, or if the information is in the public interest.		FIPPA gives public bodies ''30 business days'' to respond to your request for information. They can’t charge you any fees for your own personal information, but they can charge you fees for finding, copying, retrieving, and producing records not related to your personal information. You can ask them to waive the fees if you can’t afford them, or if the information is in the public interest.

	Private organizations also have 30 business days to respond to your request. They can’t charge you a fee for your own “employee personal information”. This is personal information collected, used or disclosed for the purposes reasonably required to establish, manage or end an employment relationship. But they can charge a small fee to access your other personal information — information that is not employee personal information.		Private organizations also have 30 business days to respond to your request. They can’t charge you a fee for your own “employee personal information”. This is personal information collected, used or disclosed for the purposes reasonably required to establish, manage or end an employment relationship. But they can charge a small fee to access your other personal information — information that is not employee personal information.
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	===What can I do if my request for information is refused?===		===What can I do if my request for information is refused?===
	If a public body or private organization refuses your request, or if you’re not satisfied with its response, you can ask BC’s Information and Privacy Commissioner to '''review''' the response. There’s a time limit of '''30 business days''' to make this request to the Commissioner.		If a public body or private organization refuses your request, or if you’re not satisfied with its response, you can ask BC’s Information and Privacy Commissioner to '''review''' the response. There’s a time limit of ''30 business days'' to make this request to the Commissioner.

	The Commissioner is independent of government. The Commissioner reviews the decision and can order a public body or private organization to release information that FIPPA or PIPA gives you the right to see. See the Information and Privacy Commissioner’s website at [https://www.oipc.bc.ca/for-the-public/how-do-i-request-a-review/ oipc.bc.ca] for how to ask for a review.		The Commissioner is independent of government. The Commissioner reviews the decision and can order a public body or private organization to release information that FIPPA or PIPA gives you the right to see. See the Information and Privacy Commissioner’s website at [https://www.oipc.bc.ca/for-the-public/how-do-i-request-a-review/ oipc.bc.ca] for how to ask for a review.
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	If that doesn’t help, you can file a complaint with the Information and Privacy Commissioner. The Commissioner’s website at [https://www.oipc.bc.ca/for-the-public/how-do-i-make-a-complaint/ oipc.bc.ca] explains the process to make a complaint.		If that doesn’t help, you can file a complaint with the Information and Privacy Commissioner. The Commissioner’s website at [https://www.oipc.bc.ca/for-the-public/how-do-i-make-a-complaint/ oipc.bc.ca] explains the process to make a complaint.

	==~~Get~~ help==		==Who can help==

	===With more information===		===With more information===
	The '''Office of the Information & Privacy Commissioner''' ~~for BC~~ oversees and enforces British Columbia's access to information and privacy laws.		The '''Office of the Information & Privacy Commissioner for BC''' oversees and enforces British Columbia's access to information and privacy laws.
	~~:Telephone: 250-387-5629 in Victoria~~
	~~:Toll-free: Call Enquiry BC at 1-800-663-7867~~
	~~:Web: [https://www.oipc.bc.ca oipc.bc.ca]~~

	The '''BC Freedom of Information and Privacy Association''' (FIPA) is a non-profit organization dedicated to promoting and defending freedom of information and privacy rights.		* Call 250-387-5629 in Victoria
	~~:Web:~~ [https://fipa.bc.ca ~~fipa.bc.ca~~]		* Call Enquiry BC at 1-800-663-7867 (toll-free)
			* [https://www.oipc.bc.ca/ Visit website]

			The '''BC Freedom of Information and Privacy Association''' (FIPA) is a non-profit organization dedicated to promoting and defending freedom of information and privacy rights.

			* [https://fipa.bc.ca/ Visit website]

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Elena Renderos: Elena Renderos moved page Freedom of Information and Protection of Privacy (No. 235) to Freedom of Information and Protection of Privacy: Removing recording numbers from page names

2020-09-12T04:52:31Z

Elena Renderos moved page Freedom of Information and Protection of Privacy (No. 235) to Freedom of Information and Protection of Privacy: Removing recording numbers from page names

← Older revision	Revision as of 04:52, 12 September 2020
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Drew Jackson: /* With more information */

2019-03-31T16:59:32Z

With more information

← Older revision		Revision as of 16:59, 31 March 2019
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	:Web: [https://fipa.bc.ca fipa.bc.ca]		:Web: [https://fipa.bc.ca fipa.bc.ca]

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Drew Jackson at 16:59, 31 March 2019

2019-03-31T16:59:08Z

← Older revision		Revision as of 16:59, 31 March 2019
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	{{REVIEWEDPLS \| reviewer = [https://www.oipc.bc.ca~~/ Jill Nevile],~~ Office of the Information and Privacy Commissioner for BC\|date= February 2019}} {{Dial-A-Law TOC\|expanded = rights}}		{{REVIEWEDPLS \| reviewer = [https://www.oipc.bc.ca Office of the Information and Privacy Commissioner for BC]\|date= February 2019}} {{Dial-A-Law TOC\|expanded = rights}}
	Increasingly, organizations — both private and public — are collecting your personal information. Learn about the laws allowing you to access this information and limiting how it can be used.		Increasingly, organizations — both private and public — are collecting your personal information. Learn about the laws allowing you to '''access this information''' and limiting how it can be used.

	==Understand your legal rights==		==Understand your legal rights==
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	The '''BC Freedom of Information and Privacy Association''' (FIPA) is a non-profit organization dedicated to promoting and defending freedom of information and privacy rights.		The '''BC Freedom of Information and Privacy Association''' (FIPA) is a non-profit organization dedicated to promoting and defending freedom of information and privacy rights.
	:Web: [https://fipa.bc.ca fipa.bc.ca]		:Web: [https://fipa.bc.ca fipa.bc.ca]

	~~[updated February 2019]~~

	~~'''The above was last reviewed for legal accuracy by [https://www.oipc.bc.ca/ Jill Nevile], Office of the Information and Privacy Commissioner for BC.'''~~

	~~----~~
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Elena Renderos at 05:15, 29 March 2019

2019-03-29T05:15:37Z

← Older revision		Revision as of 05:15, 29 March 2019
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	{{~~Dial-A-Law Blurb~~}}		{{REVIEWEDPLS \| reviewer = [https://www.oipc.bc.ca/ Jill Nevile], Office of the Information and Privacy Commissioner for BC\|date= February 2019}} {{Dial-A-Law TOC\|expanded = rights}}

	{{Dial-A-Law TOC\|expanded = rights}}
	Increasingly, organizations — both private and public — are collecting your personal information. Learn about the laws allowing you to access this information and limiting how it can be used.		Increasingly, organizations — both private and public — are collecting your personal information. Learn about the laws allowing you to access this information and limiting how it can be used.

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Drew Jackson: Drew Jackson moved page Freedom of Information and Protection of Privacy (Script 235) to Freedom of Information and Protection of Privacy (No. 235): align with new Dial-A-Law website

2019-03-22T01:00:59Z

Drew Jackson moved page Freedom of Information and Protection of Privacy (Script 235) to Freedom of Information and Protection of Privacy (No. 235): align with new Dial-A-Law website

← Older revision	Revision as of 01:00, 22 March 2019
(No difference)

Drew Jackson: /* With more information */

2019-03-11T22:13:45Z

With more information

← Older revision		Revision as of 22:13, 11 March 2019
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	:Web: [https://fipa.bc.ca fipa.bc.ca]		:Web: [https://fipa.bc.ca fipa.bc.ca]

			[updated February 2019]

	[updated ~~January 2018~~]

	'''The above was last reviewed for legal accuracy by [https://www.oipc.bc.ca/ Jill Nevile], Office of the Information and Privacy Commissioner for BC.'''		'''The above was last reviewed for legal accuracy by [https://www.oipc.bc.ca/ Jill Nevile], Office of the Information and Privacy Commissioner for BC.'''

Drew Jackson: /* What if I’m upset with how my personal information is being handled? */

2019-03-11T22:13:29Z

What if I’m upset with how my personal information is being handled?

← Older revision		Revision as of 22:13, 11 March 2019
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	===What if I’m upset with how my personal information is being handled?===		===What if I’m upset with how my personal information is being handled?===
	If you disagree with how your personal information is being managed, you should first complain directly to the public body or organization about how it collects, uses, or discloses your personal information. If that doesn’t help, you can file a complaint with the Information and Privacy Commissioner. The Commissioner’s website at [https://www.oipc.bc.ca/for-the-public/how-do-i-make-a-complaint/ oipc.bc.ca] explains the process to make a complaint.		If you disagree with how your personal information is being managed, you should first complain directly to the public body or organization about how it collects, uses, or discloses your personal information. You should give the public body or organization a reasonable amount of time to respond.

			If that doesn’t help, you can file a complaint with the Information and Privacy Commissioner. The Commissioner’s website at [https://www.oipc.bc.ca/for-the-public/how-do-i-make-a-complaint/ oipc.bc.ca] explains the process to make a complaint.

	==Get help==		==Get help==