If You've Been Scammed - Revision history

Drew Jackson: /* Step 5: If any mail is missing, contact Canada Post */

2017-04-25T21:35:30Z

Step 5: If any mail is missing, contact Canada Post

← Older revision		Revision as of 21:35, 25 April 2017
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	If any government-issued identification was lost or stolen, such as a driver’s licence or passport, contact the agency issuing the document. Explain what happened, and find out how to get replacement documents.		If any government-issued identification was lost or stolen, such as a driver’s licence or passport, contact the agency issuing the document. Explain what happened, and find out how to get replacement documents.

	==Step 5: If any mail is missing, contact Canada Post==		==Step 5. If any mail is missing, contact Canada Post==
	If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or [http://www.canadapost.ca www.canadapost.ca].		If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or [http://www.canadapost.ca www.canadapost.ca].

	==Step 6. Protect your devices==		==Step 6. Protect your devices==

Drew Jackson: /* Step 6: Protect your devices */

2017-04-25T21:35:20Z

Step 6: Protect your devices

← Older revision		Revision as of 21:35, 25 April 2017
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	If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or [http://www.canadapost.ca www.canadapost.ca].		If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or [http://www.canadapost.ca www.canadapost.ca].

	==Step 6: Protect your devices==		==Step 6. Protect your devices==
	If you used your computer or cellphone to communicate with a scam operator, or your device was infected by a scam, take your device to a professional to have it checked. Make sure you have up-to-date software to prevent '''spam''', '''viruses''', and '''spyware'''.		If you used your computer or cellphone to communicate with a scam operator, or your device was infected by a scam, take your device to a professional to have it checked. Make sure you have up-to-date software to prevent '''spam''', '''viruses''', and '''spyware'''.

Drew Jackson at 21:27, 25 April 2017

2017-04-25T21:27:02Z

← Older revision		Revision as of 21:27, 25 April 2017
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	{{REVIEWEDPLS \| reviewer = [[People's Law School]]\|date= March 2017}}{{Scams to Avoid TOC}}		{{REVIEWEDPLS \| reviewer = [[People's Law School]]\|date= March 2017}}{{Scams to Avoid TOC}}

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	If you think you’ve been the victim of a scam or identity theft, here are steps to take to prevent further problems.		If you think you’ve been the victim of a scam or identity theft, here are steps to take to prevent further problems.

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	==Step 5: If any mail is missing, contact Canada Post==		==Step 5: If any mail is missing, contact Canada Post==
	If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or www.canadapost.ca.		If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or [http://www.canadapost.ca www.canadapost.ca].

	==Step 6: Protect your devices==		==Step 6: Protect your devices==
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	==Step 8. Contact the credit reporting agencies==		==Step 8. Contact the credit reporting agencies==
	Contact the credit reporting agencies Equifax and TransUnion to let them know of the scam or identity theft. These are the two main agencies in Canada that prepare '''credit reports'''.		Contact the credit reporting agencies Equifax and TransUnion to let them know of the scam or identity theft. These are the two main agencies in Canada that prepare '''credit reports'''.
	* '''Equifax:''' 1-800-465-7166 (toll-free) or www.equifax.ca		* '''Equifax:''' 1-800-465-7166 (toll-free) or [http://www.equifax.ca www.equifax.ca]
	* '''TransUnion:''' 1-800-663-9980 (toll-free) or www.transunion.ca		* '''TransUnion:''' 1-800-663-9980 (toll-free) or [http://www.transunion.ca www.transunion.ca]

	Discuss with the credit reporting agencies whether to have a ~~“fraud alert”~~ placed on your file. A fraud alert means that businesses or banks will call you before opening any new accounts or changing your existing accounts.		Discuss with the credit reporting agencies whether to have a "fraud alert" placed on your file. A fraud alert means that businesses or banks will call you before opening any new accounts or changing your existing accounts.

	Ask each credit reporting agency to send you a copy of your credit report. The report may reveal '''debts''' charged in your name.		Ask each credit reporting agency to send you a copy of your credit report. The report may reveal '''debts''' charged in your name.

	==Step 9. Report the incident to consumer agencies==		==Step 9. Report the incident to consumer agencies==
	Report the incident to the agencies that help protect consumers. See the ~~“Where~~ to Get ~~Help”~~ section for contact details.		Report the incident to the agencies that help protect consumers. See the "[[Where to Get Help for Scams to Avoid\|Where to Get Help]]" section for contact details.

	* If you are the victim of a scam or identity theft, report it to the Canadian Anti-Fraud Centre. This federal agency ~~doesn’t~~ conduct investigations but it does collect information about fraud and identity theft, which can help protect others from being scammed.		* If you are the victim of a scam or identity theft, report it to the [http://www.antifraudcentre-centreantifraude.ca/index-eng.htm Canadian Anti-Fraud Centre]. This federal agency doesn't conduct investigations but it does collect information about fraud and identity theft, which can help protect others from being scammed.
	* Report a scam to the Better Business ~~Bureau’s~~ Scam Tracker, or complain about a business or charity by filing a complaint with the BBB.		* Report a scam to the Better Business Bureau's [https://www.bbb.org/scamtracker/mbc/reportscam Scam Tracker], or complain about a business or charity by [https://www.bbb.org/consumer-complaints/file-a-complaint/get-started filing a complaint with the BBB].
	* If you’ve been tricked into signing a contract or buying a product or service, report the incident to Consumer Protection BC.		* If you’ve been tricked into signing a contract or buying a product or service, report the incident to [https://www.consumerprotectionbc.ca/consumers-other-businesses-home/how-to-make-a-complaint Consumer Protection BC].

	==Step 10. Consider legal action==		==Step 10. Consider legal action==
	You can consider taking legal action against those involved in the scam or fraud. If you ~~don’t~~ have a lawyer, see the options for free or low cost legal help in the ~~“Where~~ to Get ~~Help”~~ section.		You can consider taking legal action against those involved in the scam or fraud. If you don't have a lawyer, see the options for free or low cost legal help in the "[[Where to Get Help for Scams to Avoid\|Where to Get Help]]" section.

	==Get help==		==Get help==
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	* The Credit Counselling Society provides support for people struggling with debt, as well as counselling to help people manage money better.		* The Credit Counselling Society provides support for people struggling with debt, as well as counselling to help people manage money better.

	See the ~~“Where~~ to Get ~~Help”~~ section for contact details.		See the "[[Where to Get Help for Scams to Avoid\|Where to Get Help]]" section for contact details.

	{{Scams to Avoid Navbox}}		{{Scams to Avoid Navbox}}

Elena Renderos at 03:37, 25 April 2017

2017-04-25T03:37:50Z

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	See the “Where to Get Help” section for contact details.		See the “Where to Get Help” section for contact details.


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Elena Renderos at 02:39, 24 April 2017

2017-04-24T02:39:07Z

Elena Renderos at 01:37, 24 April 2017

2017-04-24T01:37:05Z

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Drew Jackson: Created page with "{{REVIEWEDPLS | reviewer = People's Law School|date= March 2017}}{{Scams to Avoid TOC}} {{ambox | type = content | small = center | image = | smallimage..."

2017-04-20T20:58:38Z

Created page with "{{REVIEWEDPLS | reviewer = People's Law School|date= March 2017}}{{Scams to Avoid TOC}} {{ambox | type = content | small = center | image = | smallimage..."

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__NOGLOSSARY__

← Older revision		Revision as of 02:39, 24 April 2017
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	Immediately stop all communication with the person or company involved in the scam.		Immediately stop all communication with the person or company involved in the scam.

	===Step 2. Gather any information you have===		==Step 2. Gather any information you have==
	Gather any records you have relating to the scam - any emails or other communication with the scammer, banking statements, contracts, and marketing materials used for the scam (such as brochures or online ads).		Gather any records you have relating to the scam - any emails or other communication with the scammer, banking statements, contracts, and marketing materials used for the scam (such as brochures or online ads).

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	Leave room on your list for steps you take going forward. As you contact authorities, financial institutions, and other agencies, keep track of their contact details and any information you learn. This will help clear your name and re-establish your credit.		Leave room on your list for steps you take going forward. As you contact authorities, financial institutions, and other agencies, keep track of their contact details and any information you learn. This will help clear your name and re-establish your credit.

	===Step 3. If a credit card or bank account is involved, notify your financial institutions===		==Step 3. If a credit card or bank account is involved, notify your financial institutions==
	If you think someone has used your credit card or accessed your bank account, immediately notify your financial institutions. Cancel any credit cards that are affected. Close or put a hold on any affected accounts.		If you think someone has used your credit card or accessed your bank account, immediately notify your financial institutions. Cancel any credit cards that are affected. Close or put a hold on any affected accounts.

	===Step 4. If any identification is missing, cancel it===		==Step 4. If any identification is missing, cancel it==
	If any government-issued identification was lost or stolen, such as a driver’s licence or passport, contact the agency issuing the document. Explain what happened, and find out how to get replacement documents.		If any government-issued identification was lost or stolen, such as a driver’s licence or passport, contact the agency issuing the document. Explain what happened, and find out how to get replacement documents.

	===Step 5: If any mail is missing, contact Canada Post===		==Step 5: If any mail is missing, contact Canada Post==
	If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or www.canadapost.ca.		If you think your mail is being stolen or redirected, contact Canada Post’s customer service department at 1-866-607-6301 or www.canadapost.ca.

	===Step 6: Protect your devices===		==Step 6: Protect your devices==
	If you used your computer or cellphone to communicate with a scam operator, or your device was infected by a scam, take your device to a professional to have it checked. Make sure you have up-to-date software to prevent '''spam''', '''viruses''', and '''spyware'''.		If you used your computer or cellphone to communicate with a scam operator, or your device was infected by a scam, take your device to a professional to have it checked. Make sure you have up-to-date software to prevent '''spam''', '''viruses''', and '''spyware'''.

	===Step 7. Report the incident to the police===		==Step 7. Report the incident to the police==
	If you suffered a loss because of a scam, report the incident to your local police department. Ask the police for a report number and record it. Include the police report number in all correspondence you have relating to the incident.		If you suffered a loss because of a scam, report the incident to your local police department. Ask the police for a report number and record it. Include the police report number in all correspondence you have relating to the incident.

	===Step 8. Contact the credit reporting agencies===		==Step 8. Contact the credit reporting agencies==
	Contact the credit reporting agencies Equifax and TransUnion to let them know of the scam or identity theft. These are the two main agencies in Canada that prepare '''credit reports'''.		Contact the credit reporting agencies Equifax and TransUnion to let them know of the scam or identity theft. These are the two main agencies in Canada that prepare '''credit reports'''.
	* '''Equifax:''' 1-800-465-7166 (toll-free) or www.equifax.ca		* '''Equifax:''' 1-800-465-7166 (toll-free) or www.equifax.ca
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	Ask each credit reporting agency to send you a copy of your credit report. The report may reveal '''debts''' charged in your name.		Ask each credit reporting agency to send you a copy of your credit report. The report may reveal '''debts''' charged in your name.

	===Step 9. Report the incident to consumer agencies===		==Step 9. Report the incident to consumer agencies==
	Report the incident to the agencies that help protect consumers. See the “Where to Get Help” section for contact details.		Report the incident to the agencies that help protect consumers. See the “Where to Get Help” section for contact details.

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	* If you’ve been tricked into signing a contract or buying a product or service, report the incident to Consumer Protection BC.		* If you’ve been tricked into signing a contract or buying a product or service, report the incident to Consumer Protection BC.

	===Step 10. Consider legal action===		==Step 10. Consider legal action==
	You can consider taking legal action against those involved in the scam or fraud. If you don’t have a lawyer, see the options for free or low cost legal help in the “Where to Get Help” section.		You can consider taking legal action against those involved in the scam or fraud. If you don’t have a lawyer, see the options for free or low cost legal help in the “Where to Get Help” section.