Starting Points for Problem Resolution in Residential Care - Revision history

Charmaine Spencer: /* References */

2016-01-12T17:37:01Z

References

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	#CCALA, s. 7 (1) (c) and (c.1) (i) and (ii).		#CCALA, s. 7 (1) (c) and (c.1) (i) and (ii).
	#Specifically the Health Care (Consent) and Care Facility Admission Act, the Patients Property Act, and the Representation Agreement Act.		#Specifically the Health Care (Consent) and Care Facility Admission Act, the Patients Property Act, and the Representation Agreement Act.
	#Ministry of Health. Community Care Facilities . “Residents Bill of Rights”. Online: http://~~www.health~~.gov.bc.ca/~~ccf~~/~~residents_bill_of_rights~~.~~html~~ [“Bill of Rights”] (Last accessed ~~May 1~~, ~~2014~~)		#Ministry of Health. Community Care Facilities . “Residents Bill of Rights”. Online: http://www2.gov.bc.ca/assets/gov/health-safety/home-community-care/accountability/pdf/adultcare_bill_of_rights.pdf [“Bill of Rights”] (Last accessed January 9,2016)
	#Bill of Rights.		#Bill of Rights.
	#RCR, s. 4 (a).		#RCR, s. 4 (a).

Charmaine Spencer: /* References */

2016-01-12T17:29:43Z

References

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	#Residents’ Bill of Rights, s. 4 (e).		#Residents’ Bill of Rights, s. 4 (e).
	#Guidelines, p.2		#Guidelines, p.2
	#Ministry of Health. Home and Community Care. Accountability: Family and Resident Councils. Online http://www2.gov.bc.ca/gov/topic.page?id=96139325762343BB9F289A0C0F73D868 (Last accessed ~~May 1~~, ~~2014~~)		#Ministry of Health. Home and Community Care. Accountability: Family and Resident Councils. Online http://www2.gov.bc.ca/gov/topic.page?id=96139325762343BB9F289A0C0F73D868 (Last accessed January 9, 2016)
	#Ostensibly the reason for not including people whose family are no longer residents at the facility is a fear of “political advocacy”.		#Ostensibly the reason for not including people whose family are no longer residents at the facility is a fear of “political advocacy”.
	#For example Ontario’s Long-Term Care Homes Act, 2007, S.O. 2007, c. 8, s. 59-60 identifies the responsibility of the licensee to promote the establishment of the Family Council and respond to Council concerns in a specific timeframe. It sets out specific powers of the Council including rights to see the Licensee’s funding agreement information.		#For example Ontario’s Long-Term Care Homes Act, 2007, S.O. 2007, c. 8, s. 59-60 identifies the responsibility of the licensee to promote the establishment of the Family Council and respond to Council concerns in a specific timeframe. It sets out specific powers of the Council including rights to see the Licensee’s funding agreement information.

Nate Russell: /* References */

2014-07-24T23:32:15Z

References

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Nate Russell at 23:30, 24 July 2014

2014-07-24T23:30:23Z

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Nate Russell at 18:12, 24 July 2014

2014-07-24T18:12:19Z

← Older revision		Revision as of 18:12, 24 July 2014
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	{{Legal Issues in Residential Care: An Advocate's Manual TOC}}		{{Legal Issues in Residential Care: An Advocate's Manual TOC\|expanded=chapter5}}

	==Residents Rights==		==Residents Rights==

Admin at 15:51, 18 July 2014

2014-07-18T15:51:21Z

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	~~{{DEMOWARNING}}~~
	{{Legal Issues in Residential Care: An Advocate's Manual TOC}}		{{Legal Issues in Residential Care: An Advocate's Manual TOC}}

Admin: /* Family and Resident Councils */

2014-07-10T22:24:12Z

Family and Resident Councils

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	===What is a Family or Resident Council?===		===What is a Family or Resident Council?===
			[[File:problem resolution.jpg \| left \| frame \| link=\| <span style="font-size:60%;">Copyright www.shutterstock.com</span>]]
	The Ministry of Health uses the following definition for the councils:		The Ministry of Health uses the following definition for the councils:

Marisa Chandler at 19:25, 4 July 2014

2014-07-04T19:25:29Z

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Admin: /* Compliance */

2014-07-03T23:37:36Z

Compliance

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	===Compliance===		===Compliance===
			[[File:compliance.jpg \| right \| frame \| link=\| <span style="font-size:60%;">Copyright www.shutterstock.com</span>]]
	Compliance with the Bill of Rights is monitored in two ways. Patient Care Quality Offices of each health authority (described below) are required to track complaints about non-compliance with the Residents’ Bill of Rights and report this information to the Ministry of Health on a quarterly basis. The community care facilities licensing programs (also described below) within each health authority are required to monitor the facility’s compliance with the rights, typically as part of routine or unscheduled inspection by licensing.		Compliance with the Bill of Rights is monitored in two ways. Patient Care Quality Offices of each health authority (described below) are required to track complaints about non-compliance with the Residents’ Bill of Rights and report this information to the Ministry of Health on a quarterly basis. The community care facilities licensing programs (also described below) within each health authority are required to monitor the facility’s compliance with the rights, typically as part of routine or unscheduled inspection by licensing.

Marisa Chandler: /* 2. Family and Resident Councils */

2014-07-03T18:06:41Z

2. Family and Resident Councils

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	The Bill of Rights does not set out how this information is to be provided. It does however mean that residents, their family or representative have the right to expect their requests for information (for example about what has happened, why particular actions are being taken) will be answered in a timely manner by the staff, administration, or the health authority, according to the situation.		The Bill of Rights does not set out how this information is to be provided. It does however mean that residents, their family or representative have the right to expect their requests for information (for example about what has happened, why particular actions are being taken) will be answered in a timely manner by the staff, administration, or the health authority, according to the situation.

	==2. Family and Resident Councils==		==Family and Resident Councils==

	The Bill of Rights and the Residential Care Regulations specifically acknowledge the importance of residents and others having direct means to raise concerns and have these addressed in the care facilities. One of the vehicles for this is resident or family councils.		The Bill of Rights and the Residential Care Regulations specifically acknowledge the importance of residents and others having direct means to raise concerns and have these addressed in the care facilities. One of the vehicles for this is resident or family councils.