Travel Services - Revision history

Drew Jackson: /* Related topics and materials */

2018-10-11T13:19:35Z

Drew Jackson: /* Related topics and materials */

2018-10-11T13:18:34Z

Drew Jackson at 14:27, 9 October 2018

2018-10-09T14:27:53Z

← Older revision		Revision as of 14:27, 9 October 2018
Line 8:		Line 8:
	* Client wants to take an action against a travel agent because the trip the agent supplied was not as advertised.		* Client wants to take an action against a travel agent because the trip the agent supplied was not as advertised.
	* Client says a hotel or other travel service was not of the standard promised or advertised.		* Client says a hotel or other travel service was not of the standard promised or advertised.

	== Summary of the law==		== Summary of the law==
	[[File:Consumer_Law_and_Debt_-_Travel_Services.jpg\|thumb\|275px\|right\| link=\| <span style="font-size:50%;">Image via www.istockphoto.com</span>]]		[[File:Consumer_Law_and_Debt_-_Travel_Services.jpg\|thumb\|275px\|right\| link=\| <span style="font-size:50%;">Image via www.istockphoto.com</span>]]

Elena Renderos at 05:16, 20 September 2018

2018-09-20T05:16:14Z

← Older revision		Revision as of 05:16, 20 September 2018
Line 10:		Line 10:

	== Summary of the law==		== Summary of the law==
			[[File:Consumer_Law_and_Debt_-_Travel_Services.jpg\|thumb\|275px\|right\| link=\| <span style="font-size:50%;">Image via www.istockphoto.com</span>]]
	In most transactions, a consumer deals directly with a business supplying a product or service: a car is bought from a car dealer, credit is obtained from a credit union, a repair service is obtained directly from a repairer. With travel, consumers often use an intermediary, a travel agent, to obtain services for them. A travel agent provides an efficient and easy way for consumers to buy flights, hotels, vacation packages and other travel services around the world.		In most transactions, a consumer deals directly with a business supplying a product or service: a car is bought from a car dealer, credit is obtained from a credit union, a repair service is obtained directly from a repairer. With travel, consumers often use an intermediary, a travel agent, to obtain services for them. A travel agent provides an efficient and easy way for consumers to buy flights, hotels, vacation packages and other travel services around the world.

Elena Renderos at 19:14, 19 September 2018

2018-09-19T19:14:02Z

← Older revision		Revision as of 19:14, 19 September 2018
Line 56:		Line 56:
	== Related topics and materials==		== Related topics and materials==
	See the other sections on buying services:		See the other sections on buying services:
	* Repairers’ ~~Liens~~		* [[Repairers’ Liens]]
	* Warehouse ~~Liens~~		* [[Warehouse Liens]]
	* Lawyers’ ~~Fees~~		* [[Lawyers’ Fees]]

	See related topics:		See related topics:
	* Contracts ~~Overview~~		* [[Contracts Overview]]
	* Contract ~~Defences~~		* [[Contract Defences]]
	* Contract ~~Remedies~~		* [[Contract Remedies]]
	* Unfair or Deceptive Practices		* [[Unfair or Deceptive Practices]]

	See also the [https://www.clicklaw.bc.ca/resource/2116 ''Canadian Consumer Handbook''] from the federal government’s Office of Consumer Affairs, the chapter on “[https://www.clicklaw.bc.ca/resource/1725 Consumer Protection]” from the UBC Law Students’ Legal Advice Program, and People’s Law School’s pages on [https://www.peopleslawschool.ca/everyday-legal-problems/consumer/holidays holidays].		See also the [https://www.clicklaw.bc.ca/resource/2116 ''Canadian Consumer Handbook''] from the federal government’s Office of Consumer Affairs, the chapter on “[https://www.clicklaw.bc.ca/resource/1725 Consumer Protection]” from the UBC Law Students’ Legal Advice Program, and People’s Law School’s pages on [https://www.peopleslawschool.ca/everyday-legal-problems/consumer/holidays holidays].

Elena Renderos at 00:33, 17 September 2018

2018-09-17T00:33:49Z

← Older revision		Revision as of 00:33, 17 September 2018
Line 67:		Line 67:

	See also the [https://www.clicklaw.bc.ca/resource/2116 ''Canadian Consumer Handbook''] from the federal government’s Office of Consumer Affairs, the chapter on “[https://www.clicklaw.bc.ca/resource/1725 Consumer Protection]” from the UBC Law Students’ Legal Advice Program, and People’s Law School’s pages on [https://www.peopleslawschool.ca/everyday-legal-problems/consumer/holidays holidays].		See also the [https://www.clicklaw.bc.ca/resource/2116 ''Canadian Consumer Handbook''] from the federal government’s Office of Consumer Affairs, the chapter on “[https://www.clicklaw.bc.ca/resource/1725 Consumer Protection]” from the UBC Law Students’ Legal Advice Program, and People’s Law School’s pages on [https://www.peopleslawschool.ca/everyday-legal-problems/consumer/holidays holidays].


	{{Consumer and Debt Law Navbox\|type = consumer}}		{{Consumer and Debt Law Navbox\|type = consumer}}

Elena Renderos at 21:49, 16 September 2018

2018-09-16T21:49:42Z

← Older revision		Revision as of 21:49, 16 September 2018
Line 14:		Line 14:
	Because travel agents are a main part of the travel industry, and because of the problems consumers may have in obtaining direct satisfaction from a supplier for breach of services provided through a travel agent, it is not surprising that considerable litigation and legislation focuses on the responsibility of travel agents for consumer travel contracts.		Because travel agents are a main part of the travel industry, and because of the problems consumers may have in obtaining direct satisfaction from a supplier for breach of services provided through a travel agent, it is not surprising that considerable litigation and legislation focuses on the responsibility of travel agents for consumer travel contracts.

	When consumers do not use an agent and instead deal directly with businesses supplying travel services, such as a hotel, the usual rules of contract law (see the sections on Contracts, Defences, and Remedies) and the provisions of the [http://canlii.ca/t/84mr ''Business Practices and Consumer Protection Act''] apply. The provisions of the Act governing distance contracts apply to internet purchases of airline tickets, holiday packages, and so on. A “distance contract” is basically a contract that is not negotiated in person.		When consumers do not use an agent and instead deal directly with businesses supplying travel services, such as a hotel, the usual rules of contract law (see the sections on [[Contracts Overview\|Contracts]], [[Contract Defences\|Defences]], and [[Contract Remedies\|Remedies]]) and the provisions of the [http://canlii.ca/t/84mr ''Business Practices and Consumer Protection Act''] apply. The provisions of the Act governing distance contracts apply to internet purchases of airline tickets, holiday packages, and so on. A “distance contract” is basically a contract that is not negotiated in person.

	=== Common-law remedies against travel agents===		=== Common-law remedies against travel agents===

Elena Renderos at 00:01, 4 September 2018

2018-09-04T00:01:19Z

@@ Line 1: / Line 1: @@
 {{REVIEWEDPLS | reviewer = [[Alison Ward]]|date= August 2018}}{{Consumer and Debt Law TOC|expanded = services}}
-{{ambox
+Consumers who are dissatisfied with '''travel services''' or don’t receive promised services have remedies they can pursue under common law and statute law.
-| type       = content
-| small      = center
+== Client problems==
-| image      =
+* Client has paid a deposit to a travel agent, but the agent has gone out of business and the client has not had or cannot get some or all of the holiday that they contracted for.
-| smallimage =
+* Client got a small claims judgment against a travel agent because the trip the agent supplied was not as advertised, but the agent has gone out of business and the client cannot collect on the judgment.
-| textstyle  =
+* Client wants to take an action against a travel agent because the trip the agent supplied was not as advertised.
-| text       = This page is in the process of being updated. Please check back shortly.<br>
+* Client says a hotel or other travel service was not of the standard promised or advertised.
-| smalltext  =
-}}
+== Summary of the law==
 {{Consumer and Debt Law Navbox|type = consumer}}

Drew Jackson at 03:58, 29 August 2018

2018-08-29T03:58:54Z

← Older revision		Revision as of 03:58, 29 August 2018
Line 1:		Line 1:
	{{REVIEWEDPLS \| reviewer = [[Alison Ward]]\|date= ~~June~~ 2018}}{{Consumer and Debt Law TOC\|expanded = services}}		{{REVIEWEDPLS \| reviewer = [[Alison Ward]]\|date= August 2018}}{{Consumer and Debt Law TOC\|expanded = services}}

	{{ambox		{{ambox

Elena Renderos at 23:05, 29 June 2018

2018-06-29T23:05:23Z

← Older revision		Revision as of 23:05, 29 June 2018
Line 1:		Line 1:
	{{REVIEWEDPLS \| reviewer = [[Alison Ward]]\|date= June 2018}}{{Consumer and Debt Law TOC}}		{{REVIEWEDPLS \| reviewer = [[Alison Ward]]\|date= June 2018}}{{Consumer and Debt Law TOC\|expanded = services}}

	{{ambox		{{ambox
Line 11:		Line 11:
	}}		}}

	{{Consumer and Debt Law Navbox}}		{{Consumer and Debt Law Navbox\|type = consumer}}

	{{Creative Commons for PLS		{{Creative Commons for PLS

← Older revision		Revision as of 13:19, 11 October 2018
Line 59:		Line 59:
	* [[Repairers' Liens]]		* [[Repairers' Liens]]
	* [[Warehouse Liens]]		* [[Warehouse Liens]]
	* [[~~Lawyers’~~ Fees]]		* [[Lawyers' Fees]]

	See related topics:		See related topics:

← Older revision		Revision as of 13:18, 11 October 2018
Line 57:		Line 57:
	== Related topics and materials==		== Related topics and materials==
	See the other sections on buying services:		See the other sections on buying services:
	* [[~~Repairers’~~ Liens]]		* [[Repairers' Liens]]
	* [[Warehouse Liens]]		* [[Warehouse Liens]]
	* [[Lawyers’ Fees]]		* [[Lawyers’ Fees]]