Workers' Compensation Referrals (7:App C) - Revision history

LSLAP at 19:06, 13 October 2025

2025-10-13T19:06:33Z

← Older revision		Revision as of 19:06, 13 October 2025
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	{{REVIEWED LSLAP \| date= ~~September 2, 2024~~}}		{{REVIEWED LSLAP \| date= 18 July 2025}}
	{{LSLAP Manual TOC\|expanded = workers}}		{{LSLAP Manual TOC\|expanded = workers}}

LSLAP at 19:53, 15 August 2025

2025-08-15T19:53:06Z

@@ Line 10: / Line 10: @@
 Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>
-'''Lower Mainland Regional Offices:'''<BR>
+'''Vancouver/Lower Mainland Regional Offices:'''<BR>
 A - 4600 Jacombs Road, Richmond, BC V6V 3B1<BR>
 Fax: (604) 713-0311
@@ Line 16: / Line 16: @@
 Unit A250a 20161 86th Avenue, Langley, BC V2Y 2C1<BR>
 Fax: (778) 705-1106
 This is the primary resource for non-union workers having difficulties with the Board. The advisors have direct access to the claim file and can provide workers with detailed and confidential advice about the claim. They also offer very accessible written information for claimants.

LSLAP at 00:14, 3 September 2024

2024-09-03T00:14:55Z

← Older revision		Revision as of 00:14, 3 September 2024
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	{{REVIEWED LSLAP \| date= ~~August 1~~, ~~2023~~}}		{{REVIEWED LSLAP \| date= September 2, 2024}}
	{{LSLAP Manual TOC\|expanded = workers}}		{{LSLAP Manual TOC\|expanded = workers}}

Clicklaw Editor: /* Workers’ Advisers Office (WAO) */

2023-09-12T18:55:03Z

Workers’ Advisers Office (WAO)

← Older revision		Revision as of 18:55, 12 September 2023
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	Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>		Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>

	Lower Mainland Regional Offices:<BR>		'''Lower Mainland Regional Offices:'''<BR>
	260A - 4600 Jacombs Road, Richmond, BC V6V 3B1<BR>		260A - 4600 Jacombs Road, Richmond, BC V6V 3B1<BR>
	Fax: (604) 713-0311		Fax: (604) 713-0311

Clicklaw Editor: /* Workers’ Advisers Office (WAO) */

2023-09-12T18:54:25Z

Workers’ Advisers Office (WAO)

← Older revision		Revision as of 18:54, 12 September 2023
Line 9:		Line 9:
	Website: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]<BR>		Website: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]<BR>
	Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>		Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>
	~~Lower Mainland Regional Offices:~~

	260A - 4600 Jacombs Road		Lower Mainland Regional Offices:<BR>
	Richmond, BC V6V 3B1		260A - 4600 Jacombs Road, Richmond, BC V6V 3B1<BR>
	Fax: (604) 713-0311		Fax: (604) 713-0311

	Unit A250a 20161 86th Avenue		Unit A250a 20161 86th Avenue, Langley, BC V2Y 2C1<BR>
	Langley, BC V2Y 2C1
	Fax: (778) 705-1106		Fax: (778) 705-1106

Clicklaw Editor: /* Workers’ Advisers Office (WAO) */

2023-09-12T18:53:02Z

Workers’ Advisers Office (WAO)

← Older revision		Revision as of 18:53, 12 September 2023
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	== Workers’ Advisers Office (WAO) ==		== Workers’ Advisers Office (WAO) ==
	Website: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]<BR>		Website: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]<BR>
	Telephone: (604) 335-5931; Toll ~~Free~~: 1 (800) 663-4261<BR>		Telephone: (604) 335-5931; Toll-free: 1 (800) 663-4261<BR>
	Lower Mainland Regional Offices:		Lower Mainland Regional Offices:

Clicklaw Editor at 18:52, 12 September 2023

2023-09-12T18:52:03Z

← Older revision		Revision as of 18:52, 12 September 2023
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	== Workers’ Advisers Office (WAO) ==		== Workers’ Advisers Office (WAO) ==
			Website: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]<BR>
	~~'''~~Website~~'''~~: [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]		Telephone: (604) 335-5931; Toll Free: 1 (800) 663-4261<BR>
			Lower Mainland Regional Offices:
	~~'''~~Telephone~~'''~~: (604) 335-5931; Toll Free: 1 (800) 663-4261

	~~'''~~Lower Mainland Regional Offices:~~'''~~

	260A - 4600 Jacombs Road		260A - 4600 Jacombs Road
Line 27:		Line 24:

	== Employers’ Advisers Office ==		== Employers’ Advisers Office ==
			Telephone''': 1 (800) 925-2233<BR>
	~~'''~~Telephone''': 1 (800) 925-2233		Fax: 1 (855) 664-7993<BR>
			Email: eao@eao-bc.org
	~~'''~~Fax~~'''~~: 1 (855) 664-7993

	~~'''~~Email~~'''~~: eao@eao-bc.org

	The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.		The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.

	== Community Legal Assistance Society (CLAS) ==		== Community Legal Assistance Society (CLAS) ==
			300 – 1140 West Pender Street, Vancouver, BC V6E 4G1<BR>
	300 – 1140 West Pender Street		Telephone: (604) 685-3425<BR>
	Vancouver, BC V6E 4G1		Fax: (604) 685-7611<BR>
			Toll-free: 1-888-685-6222
	~~'''~~Telephone~~'''~~: (604) 685-3425

	~~'''~~Fax~~'''~~: (604) 685-7611

	~~'''~~Toll-free~~'''~~: 1-888-685-6222

	CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.		CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.

	== WCB Main Inspection Office ==		== WCB Main Inspection Office ==
			6951 Westminster Highway, Richmond, BC V7C 1C6<BR>
	6951 Westminster Highway		Telephone: (604) 273-2266<BR>
	Richmond, BC V7C 1C6		Toll-free: 1-800-661-2112

	~~'''~~Telephone~~'''~~: (604) 273-2266

	~~'''~~Toll-free~~'''~~: 1-800-661-2112

	Complaints about violations of health & safety regulations should be directed here.		Complaints about violations of health & safety regulations should be directed here.

	== WCB Fair Practices Office ==		== WCB Fair Practices Office ==
			P.O. Box 5350 Stn. Terminal, Vancouver, BC V6B 5L5<BR>
	P.O. Box 5350 Stn. Terminal		Telephone: (604) 276-3053<BR>
	Vancouver, BC V6B 5L5		Fax: (604) 276-3103

	~~'''~~Telephone~~'''~~: (604) 276-3053

	~~'''~~Fax~~'''~~: (604) 276-3103

	This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.		This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.

Clicklaw Editor: /* Community Legal Assistance Society (CLAS) */

2023-09-12T18:37:48Z

Community Legal Assistance Society (CLAS)

← Older revision		Revision as of 18:37, 12 September 2023
Line 45:		Line 45:
	'''Fax''': (604) 685-7611		'''Fax''': (604) 685-7611

	'''Toll ~~Free~~''': 1-888-685-6222		'''Toll-free''': 1-888-685-6222

	CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.		CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.

	== WCB Main Inspection Office ==		== WCB Main Inspection Office ==

Clicklaw Editor: /* WCB Fair Practices Office */

2023-09-12T18:37:14Z

WCB Fair Practices Office

← Older revision		Revision as of 18:37, 12 September 2023
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	This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.		This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.

	'''Note''': Most lawyers who do WCB applications or WCAT appeals require payment in advance. For more information, please see the lawyer referral section in Chapter 22.		:'''Note''': Most lawyers who do WCB applications or WCAT appeals require payment in advance. For more information, please see the lawyer referral section in Chapter 22.


	{{LSLAP Manual Navbox\|type=chapters1-7}}		{{LSLAP Manual Navbox\|type=chapters1-7}}

Clicklaw Editor at 18:36, 12 September 2023

2023-09-12T18:36:28Z

← Older revision		Revision as of 18:36, 12 September 2023
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	== Workers’ Advisers Office (WAO) ==		== Workers’ Advisers Office (WAO) ==


	'''Website''': [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]		'''Website''': [http://www.gov.bc.ca/workersadvisers www.gov.bc.ca/workersadvisers]

	'''Telephone''': (604) 335-5931; Toll Free: 1 (800) 663-4261		'''Telephone''': (604) 335-5931; Toll Free: 1 (800) 663-4261


	'''Lower Mainland Regional Offices:'''		'''Lower Mainland Regional Offices:'''


	260A - 4600 Jacombs Road		260A - 4600 Jacombs Road
	Richmond, BC V6V 3B1		Richmond, BC V6V 3B1
	Fax: (604) 713-0311		Fax: (604) 713-0311


	Unit A250a 20161 86th Avenue		Unit A250a 20161 86th Avenue
	Langley, BC V2Y 2C1		Langley, BC V2Y 2C1
	Fax: (778) 705-1106		Fax: (778) 705-1106


	This is the primary resource for non-union workers having difficulties with the Board. The advisors have direct access to the claim file and can provide workers with detailed and confidential advice about the claim. They also offer very accessible written information for claimants.		This is the primary resource for non-union workers having difficulties with the Board. The advisors have direct access to the claim file and can provide workers with detailed and confidential advice about the claim. They also offer very accessible written information for claimants.


	The WAO only takes referrals by internet. Claimants must fill out the [https://wao-preiq.labour.gov.bc.ca/ online inquiry form]. They will be contacted within 2 business days to set up a telephone appointment with an Intake Administrator.		The WAO only takes referrals by internet. Claimants must fill out the [https://wao-preiq.labour.gov.bc.ca/ online inquiry form]. They will be contacted within 2 business days to set up a telephone appointment with an Intake Administrator.


	== Employers’ Advisers Office ==		== Employers’ Advisers Office ==


	'''Telephone''': 1 (800) 925-2233		'''Telephone''': 1 (800) 925-2233
Line 41:		Line 33:

	'''Email''': eao@eao-bc.org		'''Email''': eao@eao-bc.org


	The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.		The Employers’ Advisers Office (EAO) is a branch of the Ministry of Labour. Independent of WorkSafeBC, the EAO is a resource for employers in British Columbia, providing complimentary advice, assistance, representation educational seminars to employers, potential employers and employer associations concerning workers’ compensation issues.


	== Community Legal Assistance Society (CLAS) ==		== Community Legal Assistance Society (CLAS) ==
Line 56:		Line 46:

	'''Toll Free''': 1-888-685-6222		'''Toll Free''': 1-888-685-6222


	CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.		CLAS may be able to help if a client has lost their appeal to the Workers’ Compensation Appeal Tribunal (WCAT) and wants WCAT to reconsider their decision, or a court to overturn the decision, and if the advocate who helped the client at WCAT can no longer assist.


	== WCB Main Inspection Office ==		== WCB Main Inspection Office ==


	6951 Westminster Highway		6951 Westminster Highway
Line 70:		Line 57:

	'''Toll-free''': 1-800-661-2112		'''Toll-free''': 1-800-661-2112


	Complaints about violations of health & safety regulations should be directed here.		Complaints about violations of health & safety regulations should be directed here.



	== WCB Fair Practices Office ==		== WCB Fair Practices Office ==
Line 86:		Line 70:

	This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.		This office can be contacted when all internal remedies have been unsuccessful, or if the worker has a complaint about matters that are not subject to appeal, such as rude conduct by WCB staff, failure to answer letters, or unfair procedures.


	'''Note''': Most lawyers who do WCB applications or WCAT appeals require payment in advance. For more information, please see the lawyer referral section in Chapter 22.		'''Note''': Most lawyers who do WCB applications or WCAT appeals require payment in advance. For more information, please see the lawyer referral section in Chapter 22.