Difference between revisions of "Guidelines and Resources for Landlord and Tenant Law (19:XVII)"

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{{REVIEWED LSLAP | date= August 15, 2024}}
{{LSLAP Manual TOC|expanded = landlord}}
{{LSLAP Manual TOC|expanded = landlord}}


==A. Legislation and Regulations==
== A. The Residential Tenancy Branch ==


''Residential Tenancy Act'', SBC 2002, c 78 [RTA].
The ''Residential Tenancy Act'', SBC 2002, c 78 [''''RTA''''] and ''Residential Tenancy Regulation'' [''RTR''], BC Reg 477/2003 as well as the rules of procedure are amended occasionally; check the [http://www.gov.bc.ca/landlordtenant Residential Tenancy Branch (RTB) website] to get the most up to date information, including current forms, fees, and Policy Guidelines.
Website: http://www.bclaws.ca/civix/document/id/complete/statreg/02078_01
''Residential Tenancy Regulation'', BC Reg 477/2003, [RTR].
Website: http://www.bclaws.ca/civix/document/id/complete/statreg/477_2003


*The RTA and RTR set out the law of residential tenancies in BC. They will often hold the ultimate answer to questions relating to disputes between landlords and tenants.
=== 1. Main Office ===
*For the current status of the RTA and RTR, refer to CCH British Columbia Real Estate Law Guide, Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).


''Manufactured Home Park Tenancy Act'', SBC 2002, c 77 [MHPTA].
Address: 400 - 5021 Kingsway, Burnaby, BC, V5H 4A5
Website: http://www.bclaws.ca/civix/document/id/complete/statreg/02077_01


''Manufactured Home Park Tenancy Regulation'', BC Reg 481/2003
Office Hours: M – F 9:00 AM – 4:00 PM
Website: http://www.bclaws.ca/civix/document/id/complete/statreg/481_2003


''The Residential Tenancy Act'', SBC 2002, c 78 [RTA] and'' Residential Tenancy Regulation'' [RTR], BC Reg 477/2003 as well as the rules of procedure are amended occasionally; check the Residential Tenancy Branch (RTB) website (http://www.gov.bc.ca/landlordtenant) to get the most up to date information.
[https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/help Website]


==B. Resources and Policy Guidelines==
=== 2. Information Line ===


=== TRAC Tenant Resource & Advisory Centre ===
Metro Vancouver: 604-660-1020


Provides a variety of publications relating to tenant law, including the Tenant Survival Guide (also available online as a wikibook, via the Clicklaw website: http://wiki.clicklaw.bc.ca/index.php/Tenant_Survival_Guide) Other print materials are available in the following 19 languages: English, French, Arabic, Burmese, Chinese Simplified, Chinese Traditional, Filipino, Japanese, Karen, Kinyarwanda, Korean, Oromo, Portuguese, Punjabi, Persian, Spanish, Swahili, Tigrinya, and Vietnamese.
Victoria: 250-387-1602


{{ResourcesLSLAP_online
Elsewhere in BC: 1-800-665-8779
| online = [http://www.tenants.bc.ca Website]
}}


=== Residential Tenancy Branch ===
Fax: 604-660-2363


'''Main Office'''
Email: HSRTO@gov.bc.ca


{{ResourcesLSLAP
=== 3. Residential Tenancy Information Sheets ===
| address = 400 - 5021 Kingsway <br/>
Burnaby, B.C. V5H 4A5 <br/>
Office Hours: M-F 9:00 am - 4:00 pm
| online = [http://www.rto.gov.bc.ca Website]
}}


'''Information line'''
[https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/calculators-and-resources/information-sheets-resources Website]
 
=== 4. RTB Calculators ===


{{ResourcesLSLAP_phoneonline
Help in calculating rent increases, dates, deposits and more.
| phone = Metro Vancouver 604-660-1020 <br/>
Victoria 250-387-1602 <br/>
[https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/calculators-and-resources/tenancy-calculators Website]
Elsewhere in BC 1-800-665-8779 <br/>
Fax: 604-660-2363
== B. Resources ==
| online = E-mail: HSRTO@gov.bc.ca
 
}}
=== 1. Tenant Resource & Advisory Centre (TRAC) ===
 
Provides a variety of publications relating to tenant law, including the Tenant Survival Guide (also available online as [https://wiki.clicklaw.bc.ca/index.php/Tenant_Survival_Guide) a wikibook via the Clicklaw website].
 
[http://www.tenants.bc.ca Website]
=== 2. BC Housing ===
 
Information for tenants living in public, subsidized housing.


'''Downtown Satellite Office'''
Address: Suite 101 - 4555 Kingsway, Burnaby, BC, V5H 4V8


{{ResourcesLSLAP_addressphone
Toll-free: 1-800-257-7756
| address = 520 Richards Street<br/>
Vancouver, B.C. V6B 3A2<br/>
Office Hours: M-F 9:00 am – 11:30 am<br/>
(closed on the last Tuesday of every month)
}}


'''Downtown Eastside Satellite Office'''
[http://www.bchousing.org Website]
=== 3. LandlordBC ===


{{ResourcesLSLAP_addressphone
Direct: 1-888-330-6707
| address = Four Corners<br/>
E-mail: info@landlordbc.ca
390 Main Street<br/>  (Entrance on Hastings)
Vancouver, B.C. V6A 2T1<br/>
Office Hours: M-F 12:30 pm - 4:00pm
}}


'''NOTE:''' The main office in Burnaby is a full service office. The Richards Street and Downtown Eastside are satellite offices and do not handle money. Dispute applications can only be filed there by low income applicants who are eligible for a fee waiver. Those offices are staffed with information officers.  
[http://www.landlordbc.ca Website]


The RTB website (http://www.gov.bc.ca/landlordtenant) contains forms, legislation and RTB interpretation guidelines, and includes the following useful publications:
==== a) Vancouver Office ====


Residential Tenancy Branch Dispute Resolution Rules of Procedure
Address: 1210-1095 West Pender Street, Vancouver, BC, V6E 2M6
Website: http://bit.ly/1Igbqmg


Residential Tenancy Information Sheets
Telephone: 604-733-9420
Website: http://bit.ly/1KTmo6l


''Residential Tenancy Act: A Guide for Landlords and Tenants in British Columbia'', (B.C. Office of Housing and Construction Standards, rev. April 2011). The guide is available in English, French, Punjabi, and Chinese Traditional.
Fax: 604-733-9420
Website: http://bit.ly/1SixTX7


''Manufactured Home Park Tenancy Act: A Guide for Landlords and Tenants in British Columbia'' (BC Office of Housing and Construction Standards, rev. January 2011). This Guide is available in English.
==== b) Victoria Office ====
Website: http://bit.ly/1SixTX7


RTB Policy Guidelines: detailed information on common problem areas; drafted by RTB Arbitrators.
Address: 830B Pembroke Street, Victoria, BC, V8T 1J9
Website: http://bit.ly/1ei1NfH


RTB Calculators: Help in calculating rent increases, dates, deposits and more.
Telephone: 250-382-6324
Website: http://bit.ly/29tvVCU


=== B.C. Housing ===
Fax (Local): 250-382-6006


Information for tenants living in public, subsidized housing.
Fax (Toll-Free): 1-877-382-6006


{{ResourcesLSLAP
=== 4. Shelter Aid for Elderly Renters (SAFER) ===
| address = Suite 101 - 4555 Kingsway <br/>
Burnaby, B.C. V5H 4V8
| online = [http://www.bchousing.org Website]
| phone = Toll-free: 1-800-257-7756
}}


=== Landlord BC ===
The SAFER program is a rental assistance program administered by BC Housing. It is intended to help senior citizens over 60. Applicants must be Canadian citizens, authorized to take up permanent residence in Canada, or Convention refugees. Applicants must have lived in BC for at least one year prior to applying. An applicant must also be paying over 30 percent of their income towards rent. There is a gross monthly income requirement that varies depending on the location of residence and is subject to being updated. 


{{ResourcesLSLAP_phoneonline
Residents of subsidized housing, cooperative housing, and manufactured homes (unless they are renting both the trailer home and the pad) do not qualify for the SAFER program.
| online = [http://www.landlordbc.ca Website] <br/>
E-mail: info@landlordbc.ca
| phone = Direct: 1-888-330-6707
}}


'''Vancouver members (formerly BCAOMA):'''
More information and application forms are available from B.C. Housing. Application forms are available in English and Chinese. Application forms may be obtained from [https://www.bchousing.org/housing-assistance/rental-assistance/SAFER SAFER’s webpage], or by contacting B.C. housing.


{{ResourcesLSLAP_addressphone
=== 5. BC Housing Corporation’s Family Rental Assistance Program (RAP) ===
| address = 203 - 1847 West Broadway<br/>
Vancouver, British Columbia V6J 1Y6
| phone = 604-733-9420 <br/>
Fax: 604-733-9420
}}


'''Victoria and province-wide members (formerly ROMS BC):'''
The Rental Assistance Program provides eligible low-income, working families with at least one dependent child with assistance to help pay their rent. The maximum gross annual household income level is $ 40,000. A child up to age 25 qualifies as dependant as long as the child is attending school. A child of any age with mental or physical infirmity is accepted as a dependant.


{{ResourcesLSLAP_addressphone
For a rental assistance calculator as well as other information and application forms, see [http://www.bchousing.org/Options/Rental_market/RAP here] or contact BC Housing.
| address = 830B Pembroke Street<br/>
Victoria, British Columbia V8T 1J9
| phone = 250-382-6324 <br/>
Fax Local: 250-382-6006<br/>
Fax Toll-Free: 1-877-382-6006
}}


==C. Books==
=== C. Books ===


Margaret Carter-Pyne, ''Residential Tenancy Law in British Columbia: Everything you need to know to prevent a disaster'' (Victoria, BC: Sunnymead Publishing, 2009).
Margaret Carter-Pyne, ''Residential Tenancy Law in British Columbia: Everything you need to know to prevent a disaster'' (Victoria, BC: Sunnymead Publishing, 2009).
*A useful resource for tenants in preparing for a hearing.
*A useful resource for tenants in preparing for a hearing.


Allan Wotherspoon, ''Annotated British Columbia Residential Tenancy Act'' (Aurora, ON: Canada Law Book, 2005).
Allan Wotherspoon, ''Annotated British Columbia Residential Tenancy Act'' (Aurora, ON: Canada Law Book, 2005).
*This is a loose-leaf volume updated once or twice annually.
*This is a loose-leaf volume updated once or twice annually.


''CCH British Columbia Real Estate Law Guide'', Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).
CCH ''British Columbia Real Estate Law Guide'', Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).
*A summary of the state of the RTA and RTR.
*A summary of the state of the ''RTA'' and ''RTR''.
 
 
 


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Latest revision as of 09:11, 30 August 2024

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on August 15, 2024.



A. The Residential Tenancy Branch

The Residential Tenancy Act, SBC 2002, c 78 ['RTA'] and Residential Tenancy Regulation [RTR], BC Reg 477/2003 as well as the rules of procedure are amended occasionally; check the Residential Tenancy Branch (RTB) website to get the most up to date information, including current forms, fees, and Policy Guidelines.

1. Main Office

Address: 400 - 5021 Kingsway, Burnaby, BC, V5H 4A5

Office Hours: M – F 9:00 AM – 4:00 PM

Website

2. Information Line

Metro Vancouver: 604-660-1020

Victoria: 250-387-1602

Elsewhere in BC: 1-800-665-8779

Fax: 604-660-2363

Email: HSRTO@gov.bc.ca

3. Residential Tenancy Information Sheets

Website

4. RTB Calculators

Help in calculating rent increases, dates, deposits and more.

Website

B. Resources

1. Tenant Resource & Advisory Centre (TRAC)

Provides a variety of publications relating to tenant law, including the Tenant Survival Guide (also available online as a wikibook via the Clicklaw website.

Website

2. BC Housing

Information for tenants living in public, subsidized housing.

Address: Suite 101 - 4555 Kingsway, Burnaby, BC, V5H 4V8

Toll-free: 1-800-257-7756

Website

3. LandlordBC

Direct: 1-888-330-6707 E-mail: info@landlordbc.ca

Website

a) Vancouver Office

Address: 1210-1095 West Pender Street, Vancouver, BC, V6E 2M6

Telephone: 604-733-9420

Fax: 604-733-9420

b) Victoria Office

Address: 830B Pembroke Street, Victoria, BC, V8T 1J9

Telephone: 250-382-6324

Fax (Local): 250-382-6006

Fax (Toll-Free): 1-877-382-6006

4. Shelter Aid for Elderly Renters (SAFER)

The SAFER program is a rental assistance program administered by BC Housing. It is intended to help senior citizens over 60. Applicants must be Canadian citizens, authorized to take up permanent residence in Canada, or Convention refugees. Applicants must have lived in BC for at least one year prior to applying. An applicant must also be paying over 30 percent of their income towards rent. There is a gross monthly income requirement that varies depending on the location of residence and is subject to being updated.

Residents of subsidized housing, cooperative housing, and manufactured homes (unless they are renting both the trailer home and the pad) do not qualify for the SAFER program.

More information and application forms are available from B.C. Housing. Application forms are available in English and Chinese. Application forms may be obtained from SAFER’s webpage, or by contacting B.C. housing.

5. BC Housing Corporation’s Family Rental Assistance Program (RAP)

The Rental Assistance Program provides eligible low-income, working families with at least one dependent child with assistance to help pay their rent. The maximum gross annual household income level is $ 40,000. A child up to age 25 qualifies as dependant as long as the child is attending school. A child of any age with mental or physical infirmity is accepted as a dependant.

For a rental assistance calculator as well as other information and application forms, see here or contact BC Housing.

C. Books

Margaret Carter-Pyne, Residential Tenancy Law in British Columbia: Everything you need to know to prevent a disaster (Victoria, BC: Sunnymead Publishing, 2009).

  • A useful resource for tenants in preparing for a hearing.

Allan Wotherspoon, Annotated British Columbia Residential Tenancy Act (Aurora, ON: Canada Law Book, 2005).

  • This is a loose-leaf volume updated once or twice annually.

CCH British Columbia Real Estate Law Guide, Robert J. Maguire, Rose H. McConnell, loose-leaf (Toronto, ON: CCH, undated).

  • A summary of the state of the RTA and RTR.
© Copyright 2023, The Greater Vancouver Law Students' Legal Advice Society.