About the Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals Wikibook

From Clicklaw Wikibooks

Settlement workers and others working with immigrants are often the first point of contact for people who may not know that the law can help with their problem. Providing legal information and referrals at this early stage can help clients learn about the law, the legal system and where they can go for more help. This "how to" guide for settlement workers and others working with immigrants in BC covers how to identify when a client may have a legal issue, how to find legal information and help, and how to make effective legal referrals.

There are four ways to access the information in this guide. You can watch the videos, read online, download the document onto your device, or print the information. Suggested uses include orientation for new staff or viewing a video in a staff meeting to start discussion.


The Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals © Immigrant PLEI Consortium (IPC) is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence. This licence lets others share, reuse, remix, and build upon the work non-commercially, as long as they credit the copyright holder and license their new creations under the identical terms.


This guide was developed through the collaborative efforts of the Immigrant PLEI Consortium (IPC) and the following agencies:


The Immigrant PLEI Consortium (IPC) acknowledges the financial contribution of the Government of Canada and Province of British Columbia to this project.

The partners would like to acknowledge work done by others that informed this project:

Immigrant PLEI Consortium (IPC)


The Justice Education Society is the lead agency of a consortium of service agencies that use a collaborative model to provide legal education and information to immigrant communities. The project, which involves 12 Lower Mainland organizations, has developed public legal education resources in a number of languages.

Cover of the print edition
This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Drew Jackson, March 2014.

Personal tools