Checklist for Workers' Compensation Interviews (7:App F)

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This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on July 31, 2020.



Obtain basic client information

Note WCB claim number

Determine worker’s claim status:

  • a) Present benefits
  • b) On what basis
  • c) Pending changes
  • d) Relevant decisions
  • e) Pending appeals

Review worker’s claim in full detail:

  • a) Date of injury
  • b) Nature of injury
  • c) Circumstances of injury
  • d) Client’s job
    • i) Remuneration
    • ii) Duties - job description
    • iii) Length of Employment

If claim was accepted, determine:

  • a) Initial benefit rate
  • b) Did benefit rate change after 10 weeks?
    • i) Evidence of long-term earnings given to WCB
    • ii) Client's actual work and earnings history

Any medical treatment and diagnosis

  • a) Client’s position
  • b) Doctor’s advice
  • c) Board’s position

Permanent disability

  • a) Return to previous job
  • b) Return to another job with same employer
  • c) Retraining

Long-term loss of earnings?

  • a) Other advisor or representatives
  • b) Workers’ advisor? Trade Union? Other?


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