Difference between revisions of "Consumer Law Quiz"

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The Canadian Consumer Association has an { online } complaint program.
The Canadian Consumer Association has an { online } complaint program.
The person from the { store } may agree to do what you ask for.  
The person from the { store } may agree to do what you ask for.  
The first step is to find the { right } person to talk about the problem.  
The first step is to find the { right } person to talk to about the problem.  
Be ready to keep { notes } on what happens.  
Be ready to keep { notes } on what happens.  



Revision as of 18:39, 17 February 2014

This quiz on consumer law in BC is part of the Consumer Law Lesson Module in Law-Related ESL Lessons. The quiz is an opportunity for a learner to assess their understanding.

1 In Canada, there are no laws that protect you when you buy things.

TRUE.
FALSE.

2 You are responsible to take proper care of things you buy.

TRUE.
FALSE.

3 There are two steps to make your complaint.

TRUE.
FALSE.

4 In Step 1, you explain the problem.

TRUE.
FALSE.

5 In Step 2, you explain what you want.

TRUE.
FALSE.

6 If you cannot solve the problem, you can make a claim in Supreme Court.

TRUE.
FALSE.

7 Choose one of the following words to complete the sentence. Use each word only once.

  • right
  • notes
  • online
  • store
The Canadian Consumer Association has an

complaint program.
The person from the

may agree to do what you ask for.
The first step is to find the

person to talk to about the problem.
Be ready to keep

on what happens.


Press the "Submit" button after answering the questions in order to see how you have done!