General Hotline Numbers & Online Resources (Covid-19)

This information applies to British Columbia, Canada. This page was last updated by Clicklaw team on June 29, 2020 - 04:00 PM PDT. As of December 14, 2020, we are no longer updating this page. Please use Clicklaw to find Covid-19 information related to your legal questions.

This page provides general hotline numbers and online resources from both the provincial and federal governments.

This list is a starting point and is not meant to be exhaustive. It is not intended to give legal advice on your particular legal problem.

Government of British Columbia (Provincial)

BC Government: BC's Restart Plan

• The provincial government is taking individuals and businesses through four phases to make the province return to a "new normal". Phase 3 began on June 24th.

BC Centre for Disease Control: Covid-19 Resources

• Information about COVID-19, how to protect yourself, your family and your community and what to do if you suspect you have the virus. Includes translated content (PDF and videos).
• COVID-19 BC Support App and Self-Assessment Tool: use the self-assessment website or app first to help determine whether you may need further assessment or testing for COVID-19. The app also lets you receive the latest updates, trusted resources, and alerts.
• If you are unsure about what to do or have medical concerns or questions, contact HealthLinkBC (call 8-1-1) at any time or speak with your health care provider. 8-1-1 has translation services available.

BC Government: COVID-19 Provincial Support and Information

• This site contains the latest direction from the Provincial Health Officer as well as details on provincial financial help and other support & info for various sectors.
• For non-health related information and services such as childcare, travel advisories, school closures and more:
  • Call toll-free 1-888-COVID19 (1-888-268-4319), 7:30am-8pm Pacific Time. Translation services in 110+ languages available.
  • Text: 604-630-0300. Standard message and data rates may apply.
  • Telephone for the Deaf: dial 711 (in BC).
  • International: 1-604-412-0957, standard message and data rates may apply.
• The site includes translated content in the following languages: Traditional Chinese, Simplified Chinese, Punjabi, French, Farsi, Arabic, Tagalog, Spanish, and Korean.

BC's Ministry of Attorney General: Response to Covid-19

• Laws & regulations: limitation periods, protection for essential services
• Justice services: Family Justice Services, Legal Aid BC
• Courts info
• Liquor and cannabis
• ICBC
• Gaming
• Emergency Orders
• Tribunals, Boards, and Commissions

Office of the Provincial Health Officer: Orders, Notices & Guidance

• A list of orders, notices, and guidance that must be followed during a Provincial State of Emergency
• Includes various industries and sectors such as industrial camps, markets, personal services, long-term care facilities, nightclubs, hotels, grocery stores, farms, mining, and more.

Government of Canada (Federal)

Public Health Agency of Canada: Coronavirus disease (COVID-19)

• News & updates, travel advice, responses from the federal government

Department of Justice: Response to COVID-19 Provides the latest information on legislative and other measures adopted to protect Canadians in response to the pandemic, including:

• Legislation
• Charter Statements
• Orders and Regulations

Covid-19 Resources for British Columbians © Clicklaw and Courthouse Libraries BC is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.