Immigration Law’s Players (18:III)

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A. Citizenship and Immigration Canada (CIC) and Canada Border Services Agency (CBSA )[edit]

Citizenship and Immigration Canada (CIC) (under the Minister of Citizenship and Immigration) is generally responsible for processing permanent resident and temporary visa applications. The Canada Border Services Agency (CBSA) under the Minister of Public Safety and Emergency Preparedness is generally responsible for enforcement, removals, and hearings. The difference between the CBSA and CIC is more complicated than what is outlined here, and roles change.

B. Immigration and Refugee Board (IRB)[edit]

The Immigration and Refugee Board is an independent tribunal with four distinct divisions, one of which is expected to come into effect in December 2012. These are outlined in Section VI: The Immigration and Refugee Board.

C. Immigration Representatives, Consultants, and “Shadow” or “Ghost” Consultants[edit]

Under section 91 of the IRPA, the only persons permitted to offer immigration advice or to appear before the Immigration and Refugee Board for consideration (i.e. pay) in relation to an application, are lawyers (and articled students) and members of the Immigration Consultants of Canada Regulatory Council ("ICCRC"). The ICCRC is a relatively new organization which replaced the Canadian Society of Immigration Consultants. A person who is not paid may legally provide assistance and advice to an applicant.

Any party appearing as a representative to an applicant must complete an IMM5476E "Use of a Representative" form. This includes both unpaid and paid parties.

For any proceeding in Federal Court, i.e. judicial review of an IRB decision, only lawyers and the applicants themselves may appear.

“Shadow” or “ghost” consulting refers to the practice of offering immigration consulting services without the proper accreditation. While these consultants are not authorized players in the immigration process, their presence is nevertheless significant, and often harmful. Whether acting within Canada or outside Canada, ghost consultants will never appear in the official record of an application, and clinicians will hear only of the advice they gave to the client. Since many immigrants are unaware of the regulatory requirement for authorized representation, those immigrants are exposing themselves to censure and even findings of "misrepresentation" if they employ ghost consultants, and CIC and CBSA will aggressively pursue such findings if given the opportunity. If a clinician suspects that a ghost consultant was involved in a file, he or she should seek input from a supervisor before revealing this fact to CIC and prejudicing the client. There are methods for pursuing and censuring ghost consultants provided in the IRPA and IRP Regulations, and clients may also have civil remedies against them in certain situations. LSLAP clinicians can assist persons wishing to file complaints or small claims actions against consultants.

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by the Law Students' Legal Advice Program on July 1, 2019.
© Copyright 2021, The Greater Vancouver Law Students' Legal Advice Society.