Difference between revisions of "Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals"

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Settlement workers and others working with immigrants are often the first point of contact for people who may not know that the law can help with their problem. Providing legal information and referrals at this early stage can help clients learn about the law, the legal system and where they can go for more help. This how-to guide is for settlement workers and others working with immigrants in BC.
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Settlement workers and others working with immigrants are often the first point of contact for people who may not know that the law can help with their problem. Providing legal information and referrals at this early stage can help clients learn about the law, the legal system and where they can go for more help. This "how to" guide for settlement workers and others working with immigrants in BC covers how to identify when a client may have a legal issue, how to find legal information and help, and how to make effective legal referrals.
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There are four ways to access the information in this guide. You can [[Settlement_Workers_Guide_to_Helping_Clients_with_Legal_Information_and_Legal_Referrals#Learning_Videos|watch the videos]], read online, download the document onto your device, or print the information. Suggested uses include orientation for new staff or viewing a video in a staff meeting to start discussion.  
  
 
==Contents==
 
==Contents==
 
*'''[[Introduction to the Settlement Workers Guide|Getting Started]]'''
 
  
 
*'''[[Settlement Workers Guide to What is Legal Information and What is Legal Advice|What is Legal Information and What is Legal Advice?]]'''
 
*'''[[Settlement Workers Guide to What is Legal Information and What is Legal Advice|What is Legal Information and What is Legal Advice?]]'''
**[[Settlement Workers Guide to What is Legal Information and What is Legal Advice#Legal advice|Legal advice]]{{·}} [[Settlement Workers Guide to What is Legal Information and What is Legal Advice#Important differences between legal information and legal advice for settlement workers|Important differences between legal information and legal advice]]
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**[[Settlement Workers Guide to What is Legal Information and What is Legal Advice#Legal information|Legal information]]{{·}} [[Settlement Workers Guide to What is Legal Information and What is Legal Advice#Legal advice|Legal advice]]{{·}} [[Settlement Workers Guide to What is Legal Information and What is Legal Advice#Important differences between legal information and legal advice for settlement workers|Important differences between legal information and legal advice]]
  
 
*'''[[Settlement Workers Guide to Identifying Your Client's Legal Needs|Identify Your Client's Legal Needs]]'''
 
*'''[[Settlement Workers Guide to Identifying Your Client's Legal Needs|Identify Your Client's Legal Needs]]'''
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*'''[[Settlement Workers Guide to Finding Legal Information|Finding Legal Information]]'''
 
*'''[[Settlement Workers Guide to Finding Legal Information|Finding Legal Information]]'''
** [[Settlement Workers Guide to Finding Legal Information#Find legal information online|Find legal information online]]{{·}}[[Settlement Workers Guide to Finding Legal Information#Find legal information booklets and other print information|Find legal information booklets and other print information]]{{·}} [[Settlement Workers Guide to Finding Legal Information#Select legal information|Select legal information]]
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** [[Settlement Workers Guide to Finding Legal Information#Find legal information online|Find legal information online]]{{·}} [[Settlement Workers Guide to Finding Legal Information#Find legal information booklets and other print information|Find legal information booklets and other print information]]{{·}} [[Settlement Workers Guide to Finding Legal Information#Select legal information|Select legal information]]
  
 
*'''[[Settlement Workers Guide to Finding Legal Help|Finding Legal Help]]'''
 
*'''[[Settlement Workers Guide to Finding Legal Help|Finding Legal Help]]'''
** [[Settlement Workers Guide to Finding Legal Help#Find legal help in your community|Find legal help in your community]]
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** [[Settlement Workers Guide to Finding Legal Help#Find legal help in your community|Find legal help in your community]]{{·}} [[Settlement Workers Guide to Finding Legal Help#Tools for settlement workers|Tools for settlement workers]]
 
   
 
   
 
*'''[[Settlement Workers Guide to Making Effective Referrals|Making Effective Referrals]]'''
 
*'''[[Settlement Workers Guide to Making Effective Referrals|Making Effective Referrals]]'''
 
** [[Settlement Workers Guide to Making Effective Referrals#Help a client prepare for the next step|Help a client prepare for the next step]]
 
** [[Settlement Workers Guide to Making Effective Referrals#Help a client prepare for the next step|Help a client prepare for the next step]]
  
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==Learning Videos==
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The videos can be viewed all at once or one at a time.
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{|
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|- valign=top
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|{{#ev:youtube|Ivf2K29I6Lo|250|center|'''Introduction to Making a Legal Referral'''}}
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|{{#ev:youtube|Nm_euUEXg_Y|250|center|'''What Is Legal Information & Legal Advice'''}}
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|{{#ev:youtube|PcH2m8dz3YA|250|center|'''Identifying Your Client's Legal Needs'''}}
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|- valign=top
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|{{#ev:youtube|r2tDlKuQTAQ|250|center|'''Finding Legal Information'''}}
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|{{#ev:youtube|hZvk4Jk7gPw|250|center|'''Finding Legal Help'''}}
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|{{#ev:youtube|H7b5ZQXT7xc|250|center|'''Making Effective Referrals'''}}
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|}
  
 
==About this Wikibook==
 
==About this Wikibook==
  
* [[About the Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals Wikibook|Acknowledgements & credits]]
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* [[About the Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals Wikibook|About the ''Settlement Workers Guide to Helping Clients'']]
  
 
* Learn more about [[Clicklaw Wikibooks]]
 
* Learn more about [[Clicklaw Wikibooks]]
  
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==About the Immigrant PLEI Consortium==
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[[File:IPC.png|frameless|left|150px|link=]] This guide was produced by the Immigrant PLEI Consortium (IPC). The Justice Education Society is the lead agency of the IPC, a consortium of service agencies that use a collaborative model to provide legal education and information to immigrant communities. The project, which involves 12 Lower Mainland organizations, has developed public legal education resources in a number of languages.
  
 
{{Settlement Workers Guide Navbox}}
 
{{Settlement Workers Guide Navbox}}
 
{{Creative Commons for Settlement Workers Guide}}
 
{{Creative Commons for Settlement Workers Guide}}
 
__NOGLOSSARY__
 
__NOGLOSSARY__
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__NOTOC__

Latest revision as of 14:18, 17 March 2015

Cover of Settlement Workers Guide to Helping Clients
Cover of Settlement Workers Guide to Helping Clients

Settlement workers and others working with immigrants are often the first point of contact for people who may not know that the law can help with their problem. Providing legal information and referrals at this early stage can help clients learn about the law, the legal system and where they can go for more help. This "how to" guide for settlement workers and others working with immigrants in BC covers how to identify when a client may have a legal issue, how to find legal information and help, and how to make effective legal referrals.

There are four ways to access the information in this guide. You can watch the videos, read online, download the document onto your device, or print the information. Suggested uses include orientation for new staff or viewing a video in a staff meeting to start discussion.

Contents

Learning Videos

The videos can be viewed all at once or one at a time.

Introduction to Making a Legal Referral
What Is Legal Information & Legal Advice
Identifying Your Client's Legal Needs
Finding Legal Information
Finding Legal Help
Making Effective Referrals

About this Wikibook

About the Immigrant PLEI Consortium

IPC.png

This guide was produced by the Immigrant PLEI Consortium (IPC). The Justice Education Society is the lead agency of the IPC, a consortium of service agencies that use a collaborative model to provide legal education and information to immigrant communities. The project, which involves 12 Lower Mainland organizations, has developed public legal education resources in a number of languages.


Creativecommonssmall.png Settlement Workers Guide to Helping Clients with Legal Information and Legal Referrals © Immigrant PLEI Consortium (IPC) is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.



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