The Basics of Making a Purchase: Difference between revisions

The Basics of Making a Purchase (view source)

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 ==What happens if a business commits a deceptive or unconscionable act?==
- If warranted, Consumer Protection BC can investigate your complaint (their contact information is at the end of this script). They have the authority to issue “compliance orders” compelling businesses to comply with the Act and possibly reimburse any monies lost by consumers. In extreme and rare cases involving numerous consumers who have lost significant amounts of money, the business’ bank account can be frozen and a lawsuit started against the business. In serious cases, the supplier could also be charged with an offence under the Act and fined.
+If warranted, Consumer Protection BC can investigate your complaint (their contact information is at the end of this script). They have the authority to issue “compliance orders” compelling businesses to comply with the Act and possibly reimburse any monies lost by consumers. In extreme and rare cases involving numerous consumers who have lost significant amounts of money, the business’ bank account can be frozen and a lawsuit started against the business. In serious cases, the supplier could also be charged with an offence under the Act and fined.
 ==You may have to sue the supplier to recover any loss you suffered==