Difference between revisions of "Introduction to Consumer Protection (11:I)"

''Sale of Goods Act'', RSBC 1996, c 410 [SGA].

*This legislation regulates contracts for the sale (or lease) of goods, but not services. The SGA is not concerned with the ethics of the transaction unless there is also a defect in the manner in which the contract is carried out  (e.g. if the goods are not delivered, are damaged,  or  are  unfit  for  the  purpose  for  which  they  were sold).  The  protections  are stronger for new goods than for goods that the purchaser knows are used. Business Practices and Consumer Protection Act, SBC 2004, c 2 [BPCPA]. The  BPCPA is concerned with the ethics of a transaction, such as deceptive and unconscionable practices as well as information requirements for many types of consumer   contracts. The   BPCPA   also   gives   consumers   the   right   under   some circumstances to get out of contracts  in which the consumer has ongoing obligations under the contract, such as time share, gym memberships, and book of the month contracts. If the  client wishes to get out of future obligations under a contract, see Section V.A: Direct Selling, below. In addition, the Act regulates businesses that offer such contracts and other transactions that are open to abuse, such as direct sales and