2,553
edits
Difference between revisions of "Travel Services"
Jump to navigation
Jump to search
no edit summary
| Line 14: | Line 14: | ||
Because travel agents are a main part of the travel industry, and because of the problems consumers may have in obtaining direct satisfaction from a supplier for breach of services provided through a travel agent, it is not surprising that considerable litigation and legislation focuses on the responsibility of travel agents for consumer travel contracts. | Because travel agents are a main part of the travel industry, and because of the problems consumers may have in obtaining direct satisfaction from a supplier for breach of services provided through a travel agent, it is not surprising that considerable litigation and legislation focuses on the responsibility of travel agents for consumer travel contracts. | ||
When consumers do not use an agent and instead deal directly with businesses supplying travel services, such as a hotel, the usual rules of contract law (see the sections on Contracts, Defences, and Remedies) and the provisions of the [http://canlii.ca/t/84mr ''Business Practices and Consumer Protection Act''] apply. The provisions of the Act governing distance contracts apply to internet purchases of airline tickets, holiday packages, and so on. A “distance contract” is basically a contract that is not negotiated in person. | When consumers do not use an agent and instead deal directly with businesses supplying travel services, such as a hotel, the usual rules of contract law (see the sections on [[Contracts Overview|Contracts]], [[Contract Defences|Defences]], and [[Contract Remedies|Remedies]]) and the provisions of the [http://canlii.ca/t/84mr ''Business Practices and Consumer Protection Act''] apply. The provisions of the Act governing distance contracts apply to internet purchases of airline tickets, holiday packages, and so on. A “distance contract” is basically a contract that is not negotiated in person. | ||
=== Common-law remedies against travel agents=== | === Common-law remedies against travel agents=== | ||