Timing for Reporting on Employment Insurance (8:X)

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Individuals should pay special attention to report due dates. Each claim has its own due dates, and the specific timing for meeting these due dates can differ between the telephone, internet and paper systems. For example, all Telephone Reporting Service reports made on the weekend are processed at 3:00 p.m. Sunday.

Claimants must complete their reports throughout the claim period whether or not they are receiving benefits (for example, during the waiting period or a period of disqualification). When an appeal is pending, reports must continue to be made because if the appeal is successful, the claimant may find that there will be no payment for any week for which no report has been made (EI Regulations, s 26).

Individuals on pregnancy, parental, and sickness benefits should continue to make reports, noting that they are incapable of work and explaining the reason, whether pregnancy, parental, or illness. However, the Commission may exempt people claiming pregnancy and parental benefits from making reports provided that they promise to report to the Commission any relevant changes.