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Where to Get Help for A Death in Your Family

This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Helen Low, QC and Nicco Bautista in January 2017.

BC Bereavement Helpline

A non-profit society that helps people in BC cope with grief.

Lower Mainland: 604-738-9950
Toll-free: 1-877-779-2223
contact@bcbh.ca
bcbh.ca

BC Funeral Association

A non-profit, membership organization that provides information about funeral services in BC.

Toll-free: 1-800-665-3899
info@bcfunerals.com
bcfunerals.com

BC Transplant

A provincial health agency that oversees all aspects of organ donation and transplantation in BC, including the BC Organ Donor Registry.

Lower Mainland: 604-877-2240
Toll-free: 1-800-663-6189
info@bct.phsa.ca
transplant.bc.ca

Canada.ca

The section “Following a Death” includes information about federal benefits available and steps to take after a loved one has died.

Toll-free: 1-800-622-6232
Toll-free TTY: 1-800-926-9105
canada.ca

Consumer Protection BC

Handles complaints about funeral homes, cemeteries, or crematoriums in BC.

Toll-free: 1-888-564-9963
info@consumerprotectionbc.ca
consumerprotectionbc.ca

Coroners Service of BC

Appointed officials who investigate all unnatural, sudden or unexpected deaths in BC.

Lower Mainland: 604-660-7745
CoronerRequest@gov.bc.ca
gov.bc.ca/coroners

Last Post Fund

A non-profit society that delivers a Veterans Affairs Canada program providing funeral and burial benefits for eligible Canadian and Allied veterans.

Toll-free: 1-800-465-7113
info@lastpost.ca
lastpostfund.ca

Memorial Society of BC

A non-profit society that helps to plan funerals that are simple, dignified and affordable.

Toll-free: 1-888-816-5902
mail@memorialsocietybc.org
memorialsocietybc.org

Society of Notaries Public of BC

A notary public can assist with notarizing a death certificate and providing information about wills and estates. The Society of Notaries Public of BC offers a list of notaries in the province.

Lower Mainland: 604-681-4516
Toll-free: 1-800-663-0343
notaries.bc.ca

Vital Statistics Agency