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==Advocacy in Services and Care Facilities== | ==Advocacy in Services and Care Facilities== | ||
===Approach the | ===Approach the caregiver=== | ||
It is often best to raise concerns at the time the issue occurs, and to start with the caregiver. Caregivers are human and may not know there is a problem. Respectful feedback can help them understand the needs of a person receiving care and meet those needs more effectively. For tips on building communication with caregiving staff, see the [https://www2.gov.bc.ca/gov/content/health/accessing-health-care/home-community-care/managing-your-care province’s website]. | It is often best to raise concerns at the time the issue occurs, and to start with the caregiver. Caregivers are human and may not know there is a problem. Respectful feedback can help them understand the needs of a person receiving care and meet those needs more effectively. For tips on building communication with caregiving staff, see the [https://www2.gov.bc.ca/gov/content/health/accessing-health-care/home-community-care/managing-your-care province’s website]. | ||
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When raising care concerns within a facility, it is helpful to refer to the [https://www2.gov.bc.ca/assets/gov/health-safety/home-community-care/accountability/pdf/adultcare_bill_of_rights.pdf ''Residents’ Bill of Rights''] for support in defining the type of care and quality of life that is expected for those receiving care (see Chapter 5). | When raising care concerns within a facility, it is helpful to refer to the [https://www2.gov.bc.ca/assets/gov/health-safety/home-community-care/accountability/pdf/adultcare_bill_of_rights.pdf ''Residents’ Bill of Rights''] for support in defining the type of care and quality of life that is expected for those receiving care (see Chapter 5). | ||
{{REVIEWED | reviewer = Seniors First BC, February 2024}} | {{REVIEWED | reviewer = Seniors First BC, February 2024}} | ||
{{Navigating Home Care and Senior Housing: An Advocacy Guide Navbox}} | {{Navigating Home Care and Senior Housing: An Advocacy Guide Navbox}} | ||
