View source for Directing Residential Care Concerns to Health Authorities

===The Process===

Operators will have their own internal process for responding to suspected or actual abuse or neglect of a resident.  They also have specific reporting responsibilities to the Ministry of Health. 
Under the terms of its contract with the Ministry of Health or with a health authority, an employer who receives public funding is required to report to the Registry any employee who has been suspended or terminated for alleged abuse of a client, patient, or resident. This report must be made in writing within seven (7) calendar days of the employee being   notified of the suspension. A copy of the report is sent to the union if the employee is represented by a union. ([[{{PAGENAME}}#References|38]]) The circumstances are investigated by the Registrar’s office.

The actual investigations are undertaken by five investigators with experience in labour relations and mediations appointed by the Registry’s Advisory Committee. The cost of the investigation is borne jointly by the employer, and the union. If the staff person is not unionized, the costs are borne by the Registry.