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{{RetiredResourcePage
{{Tenant Survival Guide TOC}}
|retired_resource= Tenant Survival Guide
|owner =TRAC
== Housing alternatives ==
|image =Tenant_Survival_Guide_cover_image .jpg
|replacement_title =TRAC Resources
{| class="wikitable"
|replacement_url =https ://tenants .bc.ca/resources
}}
|- valign=top
| width="20%" | '''BC Active Manufactured Home Owners Association'''
| width="40%" | For those who own their manufactured home.
| width="40%" | Website: [http://www.amhoa.ca/ www.amhoa.ca]<br/>
Phone: (250) 544-1456
|- valign=top
| width="20%" | '''BC Housing'''
| width="40%" | subsidized housing information
| width="40%" |Website: [http://www.bchousing.org/ www.bchousing.org]<br/>
Phone: (604) 433-2218<br/>
Phone toll-free: 1-800-257-7756<br/>
|- valign="top"
| width="20%" | '''Co-operative Housing Federation of BC'''
| width="40%" | Information for people living in co-ops.
| width="40%" | Website: [http://www.bcca.coop/member/co-operative-housing-federation-bc www.bcca.coop/member/co-operative-housing-federation-bc]<br/>
Phone: (604) 879-5111 <br/>
Phone toll-free: 1-866-879-5111<br/>
|}
== Government ==
|- valign="top"
| width="20%" | '''Residential Tenancy Branch'''
| width="40%" | Government department that carries out residential tenancy law. Provides information and dispute resolution services. Visit their website to download forms, see legislation, policy guidelines, and fact sheets.
| width="40%" | Website: [http://www.rto.gov.bc.ca/]<br/>
Lower Mainland Phone: (604) 660-2421 <br/>
Victoria Phone:(250) 387-1602 <br/>
Phone toll free: 1-800-663-7867 <br/>
|- valign="top"
| width="20%" | '''Service BC(Government Agent)'''
| width="40%" | If there is no Residential Tenancy Branch office where you live, you can call or visit Service BC.
| width="40%" | Website: [http://www.servicebc.gov.bc.ca/locations/]<br/>
Phone:(604) 660-2421 <br/>
Phone toll-free: 1-800-663-7867
|- valign="top"
| width="20%" | '''Vancouver Property Use Inspector'''
| width="40%" | Repairs, heat, fire safety, City of Vancouver only.
| width="40%" | Website: [http://vancouver.ca/home-property-development/get-help-with-a-property-concern.aspx ]<br/>
Phone: (604) 873-7398 or 311
|}
== Advocacy and referral services ==
===Lower Mainland:===
|- valign="top"
| width="20%" | '''Vancouver Coastal Health Protection'''
| width="40%" | Information about bed bugs, rodent and insect infestations.
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>
|- valign="top"
| width="20%" | '''Vancouver Coastal Health Protection'''
| width="40%" | Information about bed bugs, rodent and insect infestations.
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>
|- valign="top"
| width="20%" | '''Vancouver Coastal Health Protection'''
| width="40%" | Information about bed bugs, rodent and insect infestations.
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>
|- valign="top"
| width="20%" | '''Vancouver Coastal Health Protection'''
| width="40%" | Information about bed bugs, rodent and insect infestations.
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>
|- valign="top"
| width="20%" | '''Vancouver Coastal Health Protection'''
| width="40%" | Information about bed bugs, rodent and insect infestations.
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>
|- valign="top"
| width="20%" | '''Vancouver Coastal Health Protection'''
| width="40%" | Information about bed bugs, rodent and insect infestations.
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>
|- valign="top"
| width="20%" | '''Credit Counseling Society of BC'''
| width="40%" | Provides assistance with debt problems.
| width="40%" | Website: [http://www.nomoredebts.org www.nomoredebts.org]<br/>
Phone toll-free: 1-888-527-8999<br/>
Email: info@nomoredebts.org
|- valign="top"
| width="20%" | '''Dial-A-Law'''
| width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi.
| width="40%" | Website: [http://www.dialalaw.org www.dialalaw.org]<br/>
Phone: 604-687-4680 <br/>
Phone toll-free: 1-800-565-5297
|- valign="top"
| width="20%" | '''Lawyer Referral'''
| width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes.
| width="40%" | Website: [http://www.cba.org/bc/initiatives/main/lawyer_referral.aspx www.cba.org/bc/]<br/>
Phone: 604-687-3221 (Greater Vancouver)<br/>
Phone toll-free: 1-800-663-1919 from anywhere else in the province.
|- valign="top"
| width="20%" | '''People's Law School'''
| width="40%" | View the online animations "You Owe Money" and "Someone Owes You Money".
| width="40%" | Website: [http://www.publiclegaled.bc.ca/ www.publiclegaled.bc.ca]; click on "Media" and then "Videos"
|- valign="top"
| width="20%" | '''Mediate BC'''
| width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes.
| width="40%" | Website: [http://www.mediatebc.com www.mediatebc.com]
|-
|- valign="top"
| width="20%" | '''Clicklaw'''
| width="40%" | An Internet portal for public legal information and education in British Columbia.
| width="40%" | Website: [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]
|}
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