Other Resources for Tenants: Difference between revisions

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{{DEMOWARNING}}
{{Tenant Survival Guide TOC}}
{{Tenant Survival Guide TOC}}
{{REVIEWED | reviewer = [[Tenant Resource & Advisory Centre]], 2018}}
==Government==


== Housing alternatives ==
{| class="wikitable"


{| class="wikitable"  
|- valign=top
| width="40%" | '''BC Human Rights Tribunal'''
| width="40%" | [http://www.bchrt.bc.ca/ www.bchrt.bc.ca]<br/>
604 775-2000 <br/>
1-888 440-8844 <br/>


|- valign=top
|- valign=top
| width="20%" | '''BC Active Manufactured Home Owners Association'''
| width="40%" | '''BC Housing'''
| width="40%" | Information and support for manufactured home owners.
| width="40%" |[http://www.bchousing.org/ www.bchousing.org]<br/>
| width="40%" | Website: [http://www.amhoa.ca/ www.amhoa.ca]<br/>
604-433-1711<br/>
Phone: (250) 544-1456
1-866-465-6873<br/>
 
|- valign="top"
| width="40%" | '''Office of the Information and Privacy Commissioner for BC'''
| width="40%" | [http://www.oipc.bc.ca/ http://www.oipc.bc.ca]<br/>
604-879-5111 <br/>
1-866-879-5111<br/>


|- valign=top
|- valign=top
| width="20%" | '''BC Housing'''
| width="40%" | '''Residential Tenancy Branch'''
| width="40%" | subsidized housing information
| width="40%" | [http://www.gov.bc.ca/landlordtenant www.gov.bc.ca/landlordtenant]<br/>
| width="40%" |Website: [http://www.bchousing.org/ www.bchousing.org]<br/>
604-660-2421 <br/>
Phone: (604) 433-2218<br/>
1-800-665-8779 <br/>
Phone toll-free: 1-800-257-7756<br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Co-operative Housing Federation of BC'''
| width="40%" | '''Service BC'''
| width="40%" | Information for people living in co-ops.
| width="40%" | [https://www2.gov.bc.ca/gov/content?id=FD6DB5BA2A5248038EEF54D9F9F37C4D Office Locations]<br/>
| width="40%" | Website: [http://www.bcca.coop/member/co-operative-housing-federation-bc www.bcca.coop/member/co-operative-housing-federation-bc]<br/>
604-660-2421 <br/>
Phone: (604) 879-5111 <br/>
1-800-663-7867 <br/>
Phone toll-free: 1-866-879-5111<br/>
 
|}
|}


== Government ==
==Tenant services==
 
===Lower Mainland===
 
{| class="wikitable"  
{| class="wikitable"  


|- valign=top
|- valign="top"
| width="20%" | '''Residential Tenancy Branch'''
| width="40%" | '''411 Seniors Centre Society (Vancouver)'''
| width="40%" | Government department that carries out residential tenancy law. Provides information and dispute resolution services. Visit their website to download forms, see legislation, policy guidelines, and fact sheets.  
| width="40%" | [http://411seniors.bc.ca/ 411seniors.bc.ca]<br/>
| width="40%" | Website: [http://www.rto.gov.bc.ca/ www.rto.gov.bc.ca]<br/>
604-736-2033 <br/>
Lower Mainland Phone: (604) 660-2421 <br/>
1-866-884-0888 <br/>
Victoria Phone:(250) 387-1602 <br/>
 
Phone toll free: 1-800-663-7867 <br/>
|- valign="top"
| width="40%" | '''Archway Community Services'''
| width="40%" | [http://www.archway.ca/ www.archway.ca]<br/>
604-859-7681 <br/>
 
|- valign="top"
| width="40%" | '''Access Pro Bono (Vancouver)'''
| width="40%" | [http://www.accessprobono.ca/residential-tenancy-program www.accessprobono.ca/residential-tenancy-program]<br/>
604-482-3195 ext. 1500 <br/>
1-877-762-6664 <br/>
 
|- valign="top"
| width="40%" | '''Ann Davis Transition Society (Chilliwack)'''
| width="40%" | [http://www.anndavis.org/ www.anndavis.org]<br/>
604-792-2760 <br/>
 
|- valign="top"
| width="40%" | '''BC Human Rights Clinic (Vancouver)'''
| width="40%" | [http://www.bchrc.net/ www.bchrc.net]<br/>
604-622-1100 <br/>
1-855-685-6222 <br/>
|- valign="top"
| width="40%" | '''Chimo Community Services (Richmond)'''
| width="40%" | [http://www.chimoservices.com/ www.chimoservices.com]<br/>
604-279-7077 <br/>


|- valign="top"
| width="40%" | '''Community Legal Assistance Society (Vancouver)'''
| width="40%" | [http://www.clasbc.net/ www.clasbc.net]<br/>
604-685-3425 <br/>
1-888-685-6222 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Service BC(Government Agent)'''
| width="40%" | '''Cythera Transition House Society (Maple Ridge)'''  
| width="40%" | If there is no Residential Tenancy Branch office where you live, you can call or visit Service BC.
| width="40%" | [http://www.cythera.ca/ www.cythera.ca]<br/>
| width="40%" | Website: [http://www.servicebc.gov.bc.ca/locations/ www.servicebc.gov.bc.ca]<br/>
604-685-3425 <br/>
Phone:(604) 660-2421 <br/>
1-888-685-6222 <br/>
Phone toll-free: 1-800-663-7867


|- valign="top"
| width="40%" | '''Downtown Eastside Women’s Centre (Vancouver)'''
| width="40%" | [http://dewc.ca/ www.dewc.ca]<br/>
604-681-8480 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Vancouver Property Use Inspector'''
| width="40%" | '''First United Church Vancouver'''
| width="40%" | Repairs, heat, fire safety, City of Vancouver only.
| width="40%" | [https://firstunited.ca/ www.firstunited.ca]<br/>
| width="40%" | Website: [http://vancouver.ca/home-property-development/get-help-with-a-property-concern.aspx Property Inspection]<br/>
604-681-8365 <br/>
Phone: (604) 873-7398 or 311
 
|}
|- valign="top"
| width="40%" | '''Jewish Family Service Agency (Vancouver)'''
| width="40%" | [http://www.jfsa.ca/ www.jfsa.ca]<br/>
604-257-5151 <br/>


== Advocacy and referral services ==
|- valign="top"
| width="40%" | '''Justice Access Centre (Vancouver)'''
| width="40%" | [https://www2.gov.bc.ca/gov/content?id=5D8A8D56105244199C0DB0B3E41D672A Website]<br/>
604-660-2084 <br/>


===Lower Mainland:===
|- valign="top"
{| class="wikitable"  
| width="40%" | '''Justice Access Centre (Victoria)'''
| width="40%" | [https://www2.gov.bc.ca/gov/content?id=C3E4C29EB8834FF498053D03EF3EE205 Website]<br/>
250-356-7012 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''411'''
| width="40%" | '''Keys: Housing and Health Solutions (Surrey)'''
| width="40%" | Seniors center. Provides information and referrals to seniors
| width="40%" | 604-822-5791 <br/>
| width="40%" | Website: [http://www.inspections.vcha.ca/]<br/>
 
Phone: (604) 736-2033 <br/>
Phone toll-free: 1-866-884-0888 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Abbotsford Community Services- Legal Advocacy Office'''
| width="40%" | '''Law Students’ Legal Advice Program'''
| width="40%" | Information, referrals, and representation. Serving Abbotsford, Chilliwack, and Mission.
| width="40%" | [http://www.lslap.bc.ca/ www.lslap.bc.ca]<br/>
| width="40%" | Website: [http://www.abbotsfordcommunityservices.com/index.cfm?method=pages.showPage&pageID=3e1f410e-d3e7-4f76-43e4-7a31c6ee3409 Abbotsford Legal Advocacy]<br/>
604-822-5791 <br/>
Abbotsford Phone: 604.859.7681 Local 207 <br/>
Chilliwack Phone: 604-792-8000 ext.231<br/>
Email: Kim.Kirkpatrick@AbbotsfordCommunityServices.com


|- valign="top"
|- valign="top"
| width="20%" | '''BC Centre for Elderly Advocacy & Support'''
| width="40%" | '''Maple Ridge/Pitt Meadows Community Services'''  
| width="40%" | Legal information and represenation for tenants 55 and over.
| width="40%" | [http://www.comservice.bc.ca/ www.comservice.bc.ca]<br/>
| width="40%" | Website: [http://bcceas.ca/ bcceas.ca]<br/>
604-467-6911 <br/>
Phone: (604) 437-1940, <br/>
Phone toll-free: 1-866-437-1940 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''Downtown Eastside Women’s Centre'''
| width="40%" | '''MOSAIC Legal Advocacy Program (Vancouver)'''  
| width="40%" | Drop-in centre and basic needs services; as well as mental health and legal advocacy, victim services and outreach services.
| width="40%" | [http://www.mosaicbc.com/settlement-services/general-support/legal-advocacy MOSAIC Legal Advocacy Program]<br/>
| width="40%" | Website: [http://dewc.ca/ dewc.ca]<br/>
604-254-9626 <br/>
Phone: (604) 681-8480, ext. 221 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''First United Church'''
| width="40%" | '''North Shore Community Resources'''
| width="40%" | Advocates assist people in the Greater Vancouver area with a variety of issues including welfare, tenancy, EI, and disability.
| width="40%" | [http://www.nscr.bc.ca/ www.nscr.bc.ca]<br/>
| width="40%" | Website: [http://firstunited.ca/ firstunited.ca]<br/>
604-985-7138 <br/>
Phone: (604) 252-9504


|- valign="top"
|- valign="top"
| width="20%" | '''Law Students’ Legal Advice Program'''
| width="40%" | '''North Shore Multicultural Society'''
| width="40%" | Legal advice and information in the Lower Mainland for people who can’t afford a lawyer.
| width="40%" | [http://www.nsms.ca/ www.nsms.ca]<br/>
| width="40%" | Website: [http://www.lslap.bc.ca/main/ www.lslap.bc.ca ]<br/>
604-988-2931 <br/>
Phone: (604) 822-5791


|- valign="top"
|- valign="top"
| width="20%" | '''MOSAIC Legal Advocacy'''  
| width="40%" | '''Options Community Services Society (Surrey)'''
| width="40%" | Information, summary advice, referrals, and representation to low-income immigrants and refugees.
| width="40%" | [http://www.options.bc.ca/ www.options.bc.ca]<br/>
| width="40%" | Website: [http://www.mosaicbc.com/settlement-services/general-support/legal-advocacy MOSAIC Legal Advocacy ]<br/>
604-584-5811 <br/>
Phone: (604)-629-0061
Email: legaladvocacy@mosaicbc.com


|- valign="top"
|- valign="top"
| width="20%" | '''sources -Newton Advocacy Group Society'''
| width="40%" | '''SHARE Family & Community Services (Coquitlam)'''
| width="40%" | Advocacy services including information, referrals, and representation. Serving Surrey residents.
| width="40%" | [http://sharesociety.ca/ www.sharesociety.ca]<br/>
| width="40%" | Website: [http://sourcesbc.ca/index.php?option=com_content&view=article&id=177&Itemid=163 Sources BC ]<br/>
604-540-9161 <br/>
Phone: (604) 596-2311<br/>


|- valign="top"
|- valign="top"
| width="20%" | '''North Shore Community Resources'''
| width="40%" | '''Seniors Services Society (New Westminster)'''
| width="40%" | legal information, support, referrals and advocacy services for residents of the North Shore (including the city of North Vancouver, District of North Vancouver, District of West Vancouver, Bowen Island and Lions Bay)
| width="40%" | [http://sharesociety.ca/ www.sharesociety.ca]<br/>
| width="40%" | Website: [http://www.nscr.bc.ca/information/legal.html www.nscr.bc.ca]<br/>
604-520-6621 <br/>
Phone: (604) 985-7138


|- valign="top"
|- valign="top"
| width="20%" | '''SHARE Family and Community Services'''
| width="40%" | '''Sources Newton Resource Centre (Surrey)'''
| width="40%" | Information, referrals, and advice. Serving Port Moody, Coquitlam, Port Coquitlam, Anmore and Belcarra.
| width="40%" | [http://www.sourcesbc.ca/ www.sourcesbc.ca]<br/>
| width="40%" | Website: [http://sharesociety.ca/ sharesociety.ca]<br/>
604-596-2311 <br/>
Phone: (604)-937-6982


|- valign="top"
|- valign="top"
| width="20%" | '''Seniors Services Society'''
| width="40%" | '''St. Paul’s Advocacy (Vancouver)'''
| width="40%" | Information on housing and benefits for seniors.
| width="40%" | [https://stpaulsanglican.bc.ca/site1/outreach-2/advocacy-outreach/ Advocacy Office]<br/>
| width="40%" | Website: [http://www.seniorsservicessociety.ca/ seniorsservicessociety.ca]<br/>
604-683-4287 <br/>
Phone: (604) 520-6621


|- valign="top"
|- valign="top"
| width="20%" | '''Shiloh-Sixth Avenue United Church: Community Advocate'''
| width="40%" | '''Tenant Resource & Advisory Centre (Vancouver)'''
| width="40%" |  
| width="40%" | [http://www.tenants.bc.ca/ www.tenants.bc.ca]<br/>
| width="40%" | Phone: (604) 522-3443 ext. 22
604-255-0546 <br/>
1-800-665-1185 <br/>


|- valign="top"
|- valign="top"
| width="20%" | '''St. Paul’s Advocacy'''
| width="40%" | '''The Kettle (Vancouver)'''
| width="40%" | Provides information and advocacy on tenancy issues and welfare applications.
| width="40%" | [http://www.thekettle.ca/ www.thekettle.ca]<br/>
| width="40%" | Website: [http://stpaulsanglican.bc.ca/hospitality/st-pauls-advocacy-office] St. Paul's Advocacy<br/>
604-251-2801 <br/>
Phone: (604) 683-4287


|- valign="top"
|- valign="top"
| width="20%" | '''The Kettle'''
| width="40%" | '''Vancouver Tenants Union '''
| width="40%" | Provide assistance for people with mental health disabilities with a range of tenancy matters including representation at arbitration.
| width="40%" | [https://www.vancouvertenantsunion.ca/ www.vancouvertenantsunion.ca]<br/>
| width="40%" | Website: [http://www.thekettle.ca/ www.thekettle.ca]<br/>
 
Phone: (604) 253-0669


|- valign="top"
|- valign="top"
| width="20%" | '''Wilson Heights United Church Advocacy Office'''
| width="40%" | '''Wilson Heights United Church (Vancouver)'''
| width="40%" | Provides community advocacy.
| width="40%" | [https://www.whuc.net/advocacy-program www.whuc.net/advocacy-program]<br/>
| width="40%" | Website: [http://www.whuc.net/index.php?option=com_content&view=category&layout=blog&id=3&Itemid=18 Wilson Heights Advocacy]<br/>
604-325-9944 <br/>
Phone: (604) 325-9944
 
|}
|}


===Victoria area===
===Vancouver Island===


{| class="wikitable"  
{| class="wikitable"  
|- valign="top"
|- valign="top"
| width="20%" | '''Burnside Gorge Community Association'''
| width="40%" | '''Burnside Gorge Community Centre (Victoria)'''
| width="40%" | Provides support, information, referrals, advocacy and assistance with basic needs to families in housing crisis.
| width="40%" | [http://burnsidegorge.ca/ www.burnsidegorge.ca]<br/>
| width="40%" | Website: [http://burnsidegorge.ca/ burnsidegorge.ca]<br/>
250-388-5251 <br/>
Phone: (250) 388-5251


|- valign="top"
|- valign="top"
| width="20%" | '''The Law Centre'''
| width="40%" | '''Nanaimo Citizens Advocacy Association'''
| width="40%" | Legal advice, representation and information in Victoria for those who can’t afford a lawyer.
| width="40%" | [http://nanaimocaa.com/ www.nanaimocaa.com]<br/>
| width="40%" | Website: [http://www.thelawcentre.ca/ www.thelawcentre.ca]<br/>
250-753-2321 <br/>
Phone: (250) 388-4516


|- valign="top"
|- valign="top"
| width="20%" | '''Ready to Rent'''
| width="40%" | '''Port Alberni - Port Alberni Friendship Center'''
| width="40%" | Information on renting in BC, and community courses on renting
| width="40%" | [https://www.pafriendshipcenter.com/welcome-port-alberni-friendship-center Website]<br/>
| width="40%" | Website: [http://www.readytorentbc.net/ www.readytorentbc.net]<br/>
250-723-8281 <br/>
Phone: (250) 388-7171


|- valign="top"
|- valign="top"
| width="20%" | '''Together Against Poverty Society (TAPS)'''
| width="40%" | '''Ready to Rent (Victoria)'''
| width="40%" | Advocacy for tenants who are having disputes with their landlord.
| width="40%" | [http://www.readytorentbc.org/ www.readytorentbc.org]<br/>
| width="40%" | Website: [http://www.tapsbc.ca/ www.tapsbc.ca]<br/>
250-388-7171 <br/>
Phone: (250) 361-3521


|- valign="top"
|- valign="top"
| width="20%" | '''Victoria Native Friendship Centre'''
| width="40%" | '''Together Against Poverty Society (Victoria)'''
| width="40%" | Housing advocacy for homeless First Nations people as well as information and guidance about rentals, tenant rights, referrals, supportive resources and practical living skills.
| width="40%" | [http://www.tapsbc.ca/ www.tapsbc.ca]<br/>
| width="40%" | http://www.vnfc.ca/ www.vnfc.ca]<br/>
250-361-3521 <br/>
Phone: (250) 384-3211
 
|- valign="top"
| width="40%" | '''University of British Columbia Indigenous Community Legal Clinic (Vancouver)'''
| width="40%" | [http://www.allard.ubc.ca/iclc/indigenous-community-legal-clinic Website]<br/>
604-684-7334 <br/>
 
|- valign="top"
| width="40%" | '''University of Victoria Law Centre'''
| width="40%" | [https://www.uvic.ca/law/about/centre/ www.uvic.ca/law/about/centre]<br/>
250-385-1221 <br/>
 
|- valign="top"
| width="40%" | '''Victoria Native Friendship Centre'''
| width="40%" | Website: [http://www.vnfc.ca/ www.vnfc.ca]<br/>
250-384-3211 <br/>
 
|- valign="top"
| width="40%" | '''Wachiay Friendship Centre (Courtenay)'''
| width="40%" | [http://www.wachiay.org/ www.wachiay.org]<br/>
250-338-7793 <br/>
 
|- valign="top"
| width="40%" | '''West Coast Community Resources (Ucluelet)'''
| width="40%" | [http://wccrs.ca/ www.wccrs.ca]<br/>
250-726-2343 <br/>
1-877-726-2080 <br/>
 
|}
|}


===Vancouver Island===
===Other Parts of BC===


{| class="wikitable"  
{| class="wikitable"  
|- valign="top"
| width="40%" | '''Active Support Against Poverty (Prince George)'''
| width="40%" | 250-563-5531 <br>
1-877-563-6112
|- valign="top"
| width="40%" | '''Bella Coola / Mid-Coast Legal Advocacy Program'''
| width="40%" | [https://www.facebook.com/BCLegalAdvocates/ www.facebook.com/BCLegalAdvocates]<br/>
250-799-0044 <br>
1-877-499-0044 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Campbell River— Island JADE Society'''
| width="40%" | '''Cariboo Friendship Society (Williams Lake)'''
| width="40%" | Help with tenancy issues including representation at arbitration.
| width="40%" | [http://www.cariboofriendshipsociety.ca/ www.cariboofriendshipsociety.ca]<br/>
| width="40%" | Website: [http://www.welcome2campbellriver.ca/en/business/island-jade-society-justice-advocacy-dignity-empowerment Island JADE Society]<br/>
250-398-6831 <br>
Phone: (250) 830-1171


|- valign="top"
|- valign="top"
| width="20%" | '''Comox BC—Wachiay Friendship Center'''
| width="40%" | '''Columbia / Kootenay Advocacy and Education Resource Society'''
| width="40%" |  
| width="40%" | [http://ckaers.wikifoundry.com/ www.ckaers.wikifoundry.com]<br/>
| width="40%" | Website: [http://www.wachiay.org/index.php?option=com_content&view=article&id=56&Itemid=2 Wachiay Friendship Center]<br/>
250-837-4779 <br>
Phone: (250) 338-7793, ext. 229


|- valign="top"
|- valign="top"
| width="20%" | '''Courtenay—Island JADE Society'''
| width="40%" | '''Community Connections (Revelstoke)'''
| width="40%" |  
| width="40%" | [http://www.community-connections.ca/ www.community-connections.ca]<br/>
| width="40%" | Phone: (250) 871-7708
250-837-2920 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Nanaimo—Nanaimo Citizens Advocacy Association'''
| width="40%" | '''Elizabeth Fry Society (Kamloops)'''
| width="40%" |  
| width="40%" | [https://www.kamloopsefry.com/ www.kamloopsefry.com]<br/>
| width="40%" | Phone: (250) 753-2321
250-374-2119 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Port Alberni—Port Alberni Friendship Centre'''
| width="40%" | '''Fort St. John Women's Resource Society'''
| width="40%" | Legal information and advocacy for tenants.
| width="40%" | [https://www.fsjwrs.ca/ www.fsjwrs.ca]<br/>
| width="40%" | Website: [http://www.pafriendshipcenter.com/ www.pafriendshipcenter.com]<br/>
250-787-1121 <br>
Phone: ((250) 723-8281


|- valign="top"
|- valign="top"
| width="20%" | '''Ucluelet—West Coast Community Resources Society'''
| width="40%" | '''Living Positive Resource Centre (Kelowna)'''
| width="40%" | Information on renting in BC, and community courses on renting
| width="40%" | [http://www.lprc.ca/ www.lprc.ca]<br/>
| width="40%" | Website: [http://wccrs.ca/ wccrs.ca]<br/>
778-753-5830 <br>
Phone: (250) 726-2343
 
|}
|- valign="top"
| width="40%" | '''New Horizon Centre (Port Alberni)'''
===Other areas of BC===
| width="40%" | [http://portalberni.cmha.bc.ca/ www.portalberni.cmha.bc.ca]<br/>
250-724-7137 <br>
 
|- valign="top"
| width="40%" | '''Nicola Valley Advocacy Centre (Merritt)'''
| width="40%" | 250-378-9632 <br>
 
 
|- valign="top"
| width="40%" | '''North Cariboo Metis Association (Quesnel)'''
| width="40%" | 250-992-9722 <br>
 


{| class="wikitable"
|- valign="top"
|- valign="top"
| width="20%" | '''Columbia/Kootenay Advocacy and Education Resource Society'''
| width="40%" | '''Northern Rockies Aboriginal Women Society (Fort Nelson)'''
| width="40%" |  
| width="40%" | [https://www.nraws.org/ www.nraws.org]<br/>
| width="40%" | Phone: (250) 837-4779
250-233-8920 <br>
 
|- valign="top"
|- valign="top"
| width="20%" | '''East Kootenays (Cranbrook)—Traveling Advocate Program'''
| width="40%" | '''Okanagan Advocacy and Resource Society (Kelowna)'''
| width="40%" | assistance and information to the public regarding poverty law issues such as tenants’ rights and dispute resolutions
| width="40%" | 250-979-0201 <br>
| width="40%" | Website: [http://ekadvocate.com/ ekadvocate.com]<br/>
 
Phone: (250) 426-4293
Phone toll free: 1-877-298-2211


|- valign="top"
|- valign="top"
| width="20%" | '''Fort St. John— Fort St. John Women’s Resource Society'''
| width="40%" | '''Opportunities Advocacy Services (Campbell River)'''
| width="40%" | Information, referrals, advocacy, workshops.
| width="40%" | 250-286-3436 <br>
| width="40%" | Website: [http://www.fsjwrs.ca/ www.fsjwrs.ca]<br/>
 
Phone: (250) 787-1121


|- valign="top"
|- valign="top"
| width="20%" | '''Hazelton—Upper Skeena Counseling and Legal Assistance Society'''
| width="40%" | '''Penticton & Area Access Society'''
| width="40%" | Legal Aid intake, advocacy services
| width="40%" | [http://accesscentre.org/ www.accesscentre.org]<br/>
| width="40%" | Website: [http://usclas.com/ usclas.com]<br/>
250-493-6822 <br>
Phone: (250) 842-5218
1-866-493-6822 <br>
Phone toll free: 1-877-842-5218


|- valign="top"
|- valign="top"
| width="20%" | '''Kelowna—Okanagan Advocacy and Resource Centre'''
| width="40%" | '''Penticton & District Manufactured Home Owners Association'''
| width="40%" | Information, referrals, advocacy services for people with mental health issues.
| width="40%" | [http://www.pdmhoa.ca/ www.pdmhoa.ca]<br/>
| width="40%" | Website: [http://kelowna.cioc.ca/record/KNA0348 kelowna.cioc.ca]<br/>
250-498-0145 <br>
Phone: (250) 979-0201


|- valign="top"
|- valign="top"
| width="20%" | '''Merritt— Nicola Valley Advocacy'''
| width="40%" | '''Powell River Community Resource Centre'''
| width="40%" | Advocacy services
| width="40%" | [http://www.prcrc.org/ www.prcrc.org]<br/>
| width="40%" | Phone: (250) 378-9632
604-485-0992 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Nelson— The Advocacy Centre'''
| width="40%" | '''Prince George Native Friendship Centre'''
| width="40%" | legal information, education and problem solving for low-income residents of the Central Kootenays.
| width="40%" | [http://pgnfc.com/ www.pgnfc.com]<br/>
| width="40%" | Website: [http://advocacycentre.org/ advocacycentre.org]<br/>
250-564-3568 <br>
Phone: (250) 352-5777
Phone toll free: 1-877-352-5777


|- valign="top"
|- valign="top"
| width="20%" | '''Penticton— Penticton and Area Access Society'''
| width="40%" | '''Shelter and Street Help Line'''
| width="40%" | Advocacy services
| width="40%" | [http://www.bc211.ca/help-lines/ www.bc211.ca/help-lines]<br/>
| width="40%" | Website: [http://accesscentre.org/ accesscentre.org]<br/>
2-1-1 <br>
Phone: (250) 493-6822


|- valign="top"
| width="40%" | '''Sunshine Coast Unemployment Action Centre (Gibsons)'''
| width="40%" | [http://www.facebook.com/pages/Sunshine-Coast-Unemployment-Action-Centre Website]<br/>
604-741-0776 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Powell River— Powell River Community Services Association'''
| width="40%" | '''Terrace and District Community Services Society'''
| width="40%" | Advocacy services for low income residents
| width="40%" | [http://www.tdcss.ca/ www.tdcss.ca]<br/>
| width="40%" | Phone: (604) 485-0950
250-635-3178 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Prince George—Active Support Against Poverty'''
| width="40%" | '''The Advocacy Centre (Nelson)'''
| width="40%" | Provides advocacy and referral services to financially poor individuals.
| width="40%" | [https://advocacycentre.org/ www.advocacycentre.org]<br/>
| width="40%" | Phone: (250) 563-6112
250-352-5777 <br>
1-877-352-5777 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Prince George— Prince George Native Friendship Centre'''
| width="40%" | '''Thompson Rivers University Community Legal Clinic (Kamloops)'''
| width="40%" |
| width="40%" | [http://www.tru.ca/law/students/outreach/Legal_Clinic.html Website]<br/>
| width="40%" | Website: [http://www.pgnfc.com/ www.pgnfc.com]
778-471-8490 <br>
Phone: (250) 564-3568


|- valign="top"
|- valign="top"
| width="20%" | '''Prince Rupert—Prince Rupert Unemployed Centre Society'''
| width="40%" | '''Traveling Poverty Law Advocate Program (Cranbrook)'''
| width="40%" |
| width="40%" | [http://tap.ccscranbrook.ca/ www.tap.ccscranbrook.ca]<br/>
| width="40%" | Phone: (250) 627-8776
250-426-2976 <br>
1-877-298-2211 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Vernon— Vernon and District Women’s Centre Society'''
| width="40%" | '''Unemployed Action Centre Society (Prince Rupert)'''
| width="40%" |
| width="40%" | 250-627-8776 <br>
| width="40%" | Phone: (250) 542-7531
 


|- valign="top"
|- valign="top"
| width="20%" | '''Williams Lake— Women’s Contact Society'''
| width="40%" | '''Upper Skeena Counselling & Legal Assistance Society (Hazelton)'''
| width="40%" | Women’s centre, but also provides advocacy to all members of the community.
| width="40%" | [http://www.usclas.com/ www.usclas.com]<br/>
| width="40%" | Website: [http://www.womenscontact.org/index.php/legal-advocacy/ www.womenscontact.org]
250-842-5218 <br>
Phone: (250) 392-4118<br/>
1-877-842-5218 <br>
Phone toll free: 1-888-799-5240
|}


|- valign="top"
|- valign="top"
| width="20%" | Prince George— Prince George Native Friendship Centre
| width="40%" | '''Vancouver MPA Society'''
| width="40%" |
| width="40%" | [http://www.mpa-society.org/ www.mpa-society.org]<br/>
| width="40%" | Website: [http://www.pgnfc.com/ www.pgnfc.com]
604-482-3700 <br>
Phone: (250) 564-3568


|- valign="top"
|- valign="top"
| width="20%" | '''Dial-A-Law'''
| width="40%" | '''Vernon & District Women's Centre Society'''
| width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi.
| width="40%" | 250 542-3555 <br>
| width="40%" | Website: [http://www.dialalaw.org www.dialalaw.org]<br/>
Phone: 604-687-4680 <br/>
Phone toll-free: 1-800-565-5297


|- valign="top"
|- valign="top"
| width="20%" | '''Lawyer Referral'''
| width="40%" | '''Vernon Women's Transition House Society'''
| width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes.
| width="40%" | [http://vwts.ca/ www.vwts.ca]<br/>
| width="40%" | Website: [http://www.cba.org/bc/initiatives/main/lawyer_referral.aspx www.cba.org/bc/]<br/>
250-542-1122 <br>
Phone: 604-687-3221 (Greater Vancouver)<br/>
Phone toll-free: 1-800-663-1919 from anywhere else in the province.


|- valign="top"
|- valign="top"
| width="20%" | '''People's Law School'''
| width="40%" | '''Women's Contact Society (Williams Lake)'''
| width="40%" | View the online animations "You Owe Money" and "Someone Owes You Money". 
| width="40%" | [http://www.womenscontact.org/ www.womenscontact.org]<br/>
| width="40%" | Website: [http://www.publiclegaled.bc.ca/ www.publiclegaled.bc.ca]; click on "Media" and then "Videos"
250-392-4118 <br>


|- valign="top"
|- valign="top"
| width="20%" | '''Mediate BC'''
| width="40%" | '''YMCA Munroe House Vancouver'''
| width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes.
| width="40%" | [https://ywcavan.org/programs/affordable-housing Website]<br/>
| width="40%" | Website: [http://www.mediatebc.com www.mediatebc.com]
604-895-5800 <br>
|-
 
|}


==Online resources==
{| class="wikitable"
|- valign="top"
|- valign="top"
| width="20%" | '''Clicklaw'''
| width="40%" | '''Clicklaw'''
| width="40%" | An Internet portal for public legal information and education in British Columbia.
| width="40%" | [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]
| width="40%" | Website: [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]


|- valign="top"
| width="40%" | '''PovNet'''
| width="40%" | [http://www.povnet.org/ www.povnet.org]
|}
|}
{{Tenant Survival Guide Navbox}}
{{Creative Commons for TRAC
|title = Tenant Survival Guide
|author =
}}
__NOGLOSSARY__
[[Category:Tenant Survival Guide]]

Latest revision as of 23:12, 17 September 2020

Tenant Survival Guide
This page is from the
Tenant Survival Guide.
See the full contents.
Contents
Introduction
Preparing to Rent
Finding Rental Housing
Entering a Tenancy
Moving In
Rent
Living in Peace
Repairs and Services
Evictions
Moving Out
Dispute Resolution
Other Resources for Tenants
From
This wikibook is from
Tenant Resource & Advisory Centre
Tenant Resource & Advisory Centre
Tenant Resource & Advisory Centre
v • d • e
This information applies to British Columbia, Canada. Last reviewed for legal accuracy by Tenant Resource & Advisory Centre, 2018.

Government

BC Human Rights Tribunal www.bchrt.bc.ca

604 775-2000
1-888 440-8844

BC Housing www.bchousing.org

604-433-1711
1-866-465-6873

Office of the Information and Privacy Commissioner for BC http://www.oipc.bc.ca

604-879-5111
1-866-879-5111

Residential Tenancy Branch www.gov.bc.ca/landlordtenant

604-660-2421
1-800-665-8779

Service BC Office Locations

604-660-2421
1-800-663-7867

Tenant services

Lower Mainland

411 Seniors Centre Society (Vancouver) 411seniors.bc.ca

604-736-2033
1-866-884-0888

Archway Community Services www.archway.ca

604-859-7681

Access Pro Bono (Vancouver) www.accessprobono.ca/residential-tenancy-program

604-482-3195 ext. 1500
1-877-762-6664

Ann Davis Transition Society (Chilliwack) www.anndavis.org

604-792-2760

BC Human Rights Clinic (Vancouver) www.bchrc.net

604-622-1100
1-855-685-6222

Chimo Community Services (Richmond) www.chimoservices.com

604-279-7077

Community Legal Assistance Society (Vancouver) www.clasbc.net

604-685-3425
1-888-685-6222

Cythera Transition House Society (Maple Ridge) www.cythera.ca

604-685-3425
1-888-685-6222

Downtown Eastside Women’s Centre (Vancouver) www.dewc.ca

604-681-8480

First United Church Vancouver www.firstunited.ca

604-681-8365

Jewish Family Service Agency (Vancouver) www.jfsa.ca

604-257-5151

Justice Access Centre (Vancouver) Website

604-660-2084

Justice Access Centre (Victoria) Website

250-356-7012

Keys: Housing and Health Solutions (Surrey) 604-822-5791


Law Students’ Legal Advice Program www.lslap.bc.ca

604-822-5791

Maple Ridge/Pitt Meadows Community Services www.comservice.bc.ca

604-467-6911

MOSAIC Legal Advocacy Program (Vancouver) MOSAIC Legal Advocacy Program

604-254-9626

North Shore Community Resources www.nscr.bc.ca

604-985-7138

North Shore Multicultural Society www.nsms.ca

604-988-2931

Options Community Services Society (Surrey) www.options.bc.ca

604-584-5811

SHARE Family & Community Services (Coquitlam) www.sharesociety.ca

604-540-9161

Seniors Services Society (New Westminster) www.sharesociety.ca

604-520-6621

Sources Newton Resource Centre (Surrey) www.sourcesbc.ca

604-596-2311

St. Paul’s Advocacy (Vancouver) Advocacy Office

604-683-4287

Tenant Resource & Advisory Centre (Vancouver) www.tenants.bc.ca

604-255-0546
1-800-665-1185

The Kettle (Vancouver) www.thekettle.ca

604-251-2801

Vancouver Tenants Union www.vancouvertenantsunion.ca


Wilson Heights United Church (Vancouver) www.whuc.net/advocacy-program

604-325-9944

Vancouver Island

Burnside Gorge Community Centre (Victoria) www.burnsidegorge.ca

250-388-5251

Nanaimo Citizens Advocacy Association www.nanaimocaa.com

250-753-2321

Port Alberni - Port Alberni Friendship Center Website

250-723-8281

Ready to Rent (Victoria) www.readytorentbc.org

250-388-7171

Together Against Poverty Society (Victoria) www.tapsbc.ca

250-361-3521

University of British Columbia Indigenous Community Legal Clinic (Vancouver) Website

604-684-7334

University of Victoria Law Centre www.uvic.ca/law/about/centre

250-385-1221

Victoria Native Friendship Centre Website: www.vnfc.ca

250-384-3211

Wachiay Friendship Centre (Courtenay) www.wachiay.org

250-338-7793

West Coast Community Resources (Ucluelet) www.wccrs.ca

250-726-2343
1-877-726-2080

Other Parts of BC

Active Support Against Poverty (Prince George) 250-563-5531

1-877-563-6112

Bella Coola / Mid-Coast Legal Advocacy Program www.facebook.com/BCLegalAdvocates

250-799-0044
1-877-499-0044

Cariboo Friendship Society (Williams Lake) www.cariboofriendshipsociety.ca

250-398-6831

Columbia / Kootenay Advocacy and Education Resource Society www.ckaers.wikifoundry.com

250-837-4779

Community Connections (Revelstoke) www.community-connections.ca

250-837-2920

Elizabeth Fry Society (Kamloops) www.kamloopsefry.com

250-374-2119

Fort St. John Women's Resource Society www.fsjwrs.ca

250-787-1121

Living Positive Resource Centre (Kelowna) www.lprc.ca

778-753-5830

New Horizon Centre (Port Alberni) www.portalberni.cmha.bc.ca

250-724-7137

Nicola Valley Advocacy Centre (Merritt) 250-378-9632


North Cariboo Metis Association (Quesnel) 250-992-9722


Northern Rockies Aboriginal Women Society (Fort Nelson) www.nraws.org

250-233-8920

Okanagan Advocacy and Resource Society (Kelowna) 250-979-0201


Opportunities Advocacy Services (Campbell River) 250-286-3436


Penticton & Area Access Society www.accesscentre.org

250-493-6822
1-866-493-6822

Penticton & District Manufactured Home Owners Association www.pdmhoa.ca

250-498-0145

Powell River Community Resource Centre www.prcrc.org

604-485-0992

Prince George Native Friendship Centre www.pgnfc.com

250-564-3568

Shelter and Street Help Line www.bc211.ca/help-lines

2-1-1

Sunshine Coast Unemployment Action Centre (Gibsons) Website

604-741-0776

Terrace and District Community Services Society www.tdcss.ca

250-635-3178

The Advocacy Centre (Nelson) www.advocacycentre.org

250-352-5777
1-877-352-5777

Thompson Rivers University Community Legal Clinic (Kamloops) Website

778-471-8490

Traveling Poverty Law Advocate Program (Cranbrook) www.tap.ccscranbrook.ca

250-426-2976
1-877-298-2211

Unemployed Action Centre Society (Prince Rupert) 250-627-8776


Upper Skeena Counselling & Legal Assistance Society (Hazelton) www.usclas.com

250-842-5218
1-877-842-5218

Vancouver MPA Society www.mpa-society.org

604-482-3700

Vernon & District Women's Centre Society 250 542-3555
Vernon Women's Transition House Society www.vwts.ca

250-542-1122

Women's Contact Society (Williams Lake) www.womenscontact.org

250-392-4118

YMCA Munroe House Vancouver Website

604-895-5800

Online resources

Clicklaw www.clicklaw.bc.ca
PovNet www.povnet.org


v • d • e
Introduction
Preparing to Rent
Finding Rental Housing
Entering a Tenancy
Moving In
Rent
Living in Peace When Renting
Repairs and Services
Evictions
Moving Out
Dispute Resolution
Other Resources for Tenants
Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada LicenceTenant Survival Guide © TRAC Tenant Resource & Advisory Centre is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.
Retrieved from "https://wiki.clicklaw.bc.ca/index.php?title=Other_Resources_for_Tenants&oldid=47661"