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}} | }}'''''Consumer Law Essentials''''' from [[People's Law School]] describes how to protect yourself when you buy something or hire someone to perform a service. Learn your rights for common consumer purchases and contracts, and steps you can take when something goes wrong. | ||
==Contents== | ==Contents== | ||
<div class="ul-chapters-books"> | |||
* '''[[Introduction to Consumer Law Essentials|Introduction]]''' | |||
*'''[[Making a Purchase]]''' | *'''[[Making a Purchase]]''' | ||
** [[Making a Purchase#The seller must not mislead you|The seller must not mislead you]]{{·}} [[Making a Purchase#The seller must not act unfairly towards you|The seller must not act unfairly towards you]]{{·}} [[Making a Purchase#You are protected by the legal warranty|You are protected by the legal warranty]]{{·}} [[Making a Purchase#You can change your mind (for some purchases)|You can change your mind (for some purchases)]] | |||
*'''[[Hiring Someone]]''' | *'''[[Hiring Someone]]''' | ||
| Line 32: | Line 27: | ||
** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]] | ** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]] | ||
*'''[[Preventing Consumer Problems]]''' | *'''[[Preventing Consumer Problems|Preventing Problems]]''' | ||
** [[Preventing Consumer Problems#Do your research|Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|Don't rush the decision]] | ** [[Preventing Consumer Problems#Do your research|1. Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|2. Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|3. Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|4. Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|5. Don't rush the decision]] | ||
*'''[[If There Are Consumer Problems]]''' | *'''[[If There Are Consumer Problems|If There Are Problems]]''' | ||
** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2.Collect your information|Step 2.Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]] | ** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2. Collect your information|Step 2. Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]] | ||
*'''Resources''' | *'''Resources''' | ||
** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]] | ** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]] | ||
==About | </div> | ||
==About== | |||
=== Copyright=== | |||
[[File:Creativecommonssmall.png|link=Clicklaw Wikibooks Copyright Guide|alt=Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence]] ''Consumer Law Essentials'' © People’s Law School is, except for the images, licensed under a Creative Commons [[Clicklaw Wikibooks Copyright Guide|Attribution-NonCommercial-ShareAlike 2.5 Canada Licence]]. | |||
===Disclaimer=== | |||
At [[People's Law School]], we believe accurate, plain English information can help people take action to work out their legal problems. This resource explains in a general way the law that applies in '''British Columbia, Canada'''. It is '''not intended as legal advice'''. Legal advice applies the law to an individual's specific situation. If you want assurance that any information is appropriate to your specific situation, or recommendations on next steps with a specific legal problem, please contact a legal professional. Some sources of legal help are highlighted in the [[Where to Get Help for Consumer Law Essentials|Where to Get Help]] section. | |||
=== About People's Law School=== | |||
[[File:Peopleslawschoollogo-horizontal.jpg|frameless|none|200px|link=]] | |||
[[People's Law School]] is a non-profit society in British Columbia providing free education and information on the legal problems of daily life. See [[People's Law School|more titles from People's Law School]]. | |||
==Related titles== | |||
Other titles from People's Law School on consumer law: | |||
:[[File: | {| cellpadding="5" style="font-size:85%; border: 1px" | ||
|- valign="top" | |||
: | | [[File:Consumer and Debt Law full cover image.jpg|x200px|link=Consumer and Debt Law]]<br /><div class="center">''[[Consumer and Debt Law]]''<br />An in-depth manual for advocates</div> | ||
| [[File:Scams to Avoid full cover image.jpg|x200px|link=Scams to Avoid]]<br /><div class="center">''[[Scams to Avoid]]''<br />A primer for the public</div> | |||
|} | |||
{{Consumer Law Essentials Navbox}} | {{Consumer Law Essentials Navbox}} | ||
__NOGLOSSARY__ | |||
__NOTOC__ | |||
Latest revision as of 23:11, 1 February 2021
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Consumer Law Essentials from People's Law School describes how to protect yourself when you buy something or hire someone to perform a service. Learn your rights for common consumer purchases and contracts, and steps you can take when something goes wrong.
Contents
About
Copyright
Consumer Law Essentials © People’s Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.
Disclaimer
At People's Law School, we believe accurate, plain English information can help people take action to work out their legal problems. This resource explains in a general way the law that applies in British Columbia, Canada. It is not intended as legal advice. Legal advice applies the law to an individual's specific situation. If you want assurance that any information is appropriate to your specific situation, or recommendations on next steps with a specific legal problem, please contact a legal professional. Some sources of legal help are highlighted in the Where to Get Help section.
About People's Law School
People's Law School is a non-profit society in British Columbia providing free education and information on the legal problems of daily life. See more titles from People's Law School.
Related titles
Other titles from People's Law School on consumer law:
 Consumer and Debt Law
An in-depth manual for advocates |
 Scams to Avoid
A primer for the public |
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