Where to Get Help for Consumer Law Essentials: Difference between revisions

Latest revision as of 20:23, 16 July 2021

Here are options for further information and assistance with consumer problems.

Access Pro Bono

Volunteer lawyers provide free legal advice to qualifying persons who cannot obtain legal aid or afford a lawyer.

Lower Mainland: 604-878-7400

Toll-free: 1-877-762-6664

www.accessprobono.ca

Better Business Bureau of Mainland British Columbia

A non-profit organization that assists people in the Lower Mainland and interior BC in finding businesses they can trust.

Toll-free: 1-888-803-1222

contactus@mbc.bbb.org

www.mbc.bbb.org

Better Business Bureau of Vancouver Island

A non-profit organization that assists people on Vancouver Island in finding businesses they can trust.

Toll-free: 1-877-826-4222

info@vi.bbb.org

www.vi.bbb.org

Competition Bureau

A federal agency that helps consumers make informed purchasing decisions. They help combat deceptive selling practices and scams.

Toll-free: 1-800-348-5358

Toll-free TTY: 1-800-642-3844 (for hard of hearing)

www.competitionbureau.gc.ca

Consumer Protection BC

A non-profit organization that helps protect consumers in BC. They provide assistance and investigate complaints relating to certain types of consumer problems and contracts.

Toll-free: 1-888-564-9963

info@consumerprotectionbc.ca

www.consumerprotectionbc.ca

Lawyer Referral Service

A service of Access Pro Bono, offering referrals to lawyers who can provide a free half-hour consultation.

Lower Mainland: 604-687-3221

Toll-free: 1-800-663-1919

lawyerreferral@accessprobono.ca

www.lrsbc.org

Consumer Law Essentials © People's Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence.

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 {{Consumer Law Essentials TOC}}
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-| text       = This page is in the process of being updated. Please check back shortly.<br>
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 Here are options for further information and assistance with consumer problems.
-{| class="wikitable"
+===Access Pro Bono===
+Volunteer lawyers provide free legal advice to qualifying persons who cannot obtain legal aid or afford a lawyer.
+:Lower Mainland: 604-878-7400
+:Toll-free: 1-877-762-6664
+:[http://www.accessprobono.ca www.accessprobono.ca]
+=== Better Business Bureau of Mainland British Columbia===
+A non-profit organization that assists people in the Lower Mainland and interior BC in finding businesses they can trust.
+:Toll-free: 1-888-803-1222
+:[mailto:contactus@mbc.bbb.org contactus@mbc.bbb.org]
+:[http://www.mbc.bbb.org www.mbc.bbb.org]
+===Better Business Bureau of Vancouver Island===
+A non-profit organization that assists people on Vancouver Island in finding businesses they can trust.
+:Toll-free: 1-877-826-4222
+:[mailto:info@vi.bbb.org info@vi.bbb.org]
+:[http://www.vi.bbb.org www.vi.bbb.org]
+===Competition Bureau===
+A federal agency that helps consumers make informed purchasing decisions. They help combat deceptive selling practices and scams.
+:Toll-free: 1-800-348-5358
+:Toll-free TTY: 1-800-642-3844 (for hard of hearing)
+:[http://www.competitionbureau.gc.ca www.competitionbureau.gc.ca]
-|- valign=top
+===Consumer Protection BC===
-| width="20%" | '''Access Pro Bono'''
+A non-profit organization that helps protect consumers in BC. They provide assistance and investigate complaints relating to certain types of consumer problems and contracts.
-| width="40%" | Offers clinics where lawyers provide free legal advice to people who cannot afford a lawyer and who cannot get legal aid.
+:Toll-free: 1-888-564-9963
-| width="40%" | Phone: 604-878-7400 (Greater Vancouver)<br/>
+:[mailto:info@consumerprotectionbc.ca info@consumerprotectionbc.ca]
-Phone toll-free: 1-877-762-6664<br/>
+:[http://www.consumerprotectionbc.ca www.consumerprotectionbc.ca]
-[http://www.accessprobono.ca www.accessprobono.ca]
-|- valign=top
+===Lawyer Referral Service===
-| width="20%" | '''Better Business Bureau of Mainland BC'''
+A service of Access Pro Bono, offering referrals to lawyers who can provide a free half-hour consultation.
-| width="40%" | Assists British Columbians (except on Vancouver Island; see below) in dealing with consumer problems.
+:Lower Mainland: 604-687-3221
-| width="40%" | Phone: 604-682-2711<br/>
+:Toll-free: 1-800-663-1919
-Phone toll-free: 1-888-803-1222<br/>
+:[mailto:lawyerreferral@accessprobono.ca lawyerreferral@accessprobono.ca]
-Office hours: 9:00am – 3:00pm<br/>
+:[http://www.lrsbc.org www.lrsbc.org]
-Fax: 604-681-1544 <br/>
-Email: contactus@mbc.bbb.org<br/>
-[http://www.mbc.bbb.org www.mbc.bbb.org]
-|- valign="top"
-| width="20%" | '''Better Business Bureau of Victoria'''
-| width="40%" | Assists people on Vancouver Island in dealing with consumer problems.
-| width="40%" | Phone: 250-386-6348 <br/>
-Phone toll-free: 1-877-826-4222 <br/>
-Office hours: 9:00am – 4:00pm<br/>
-Fax: 250-386-2367 <br/>
-[http://www.vi.bbb.org www.vi.bbb.org]
-|- valign="top"
-| width="20%" | '''Canadian Anti-Fraud Centre (CAFC)'''
-| width="40%" | The Canadian Anti-Fraud Centre investigates reports of scams whether by telephone, facsimile, postal mail or the internet. You can report fraud to the Canadian Anti-Fraud Centre.
-| width="40%" | Phone toll-free: 1-888-495-8501 <br/>
-Phone from overseas: 1-705-495-8501 <br/>
-Fax: 1-888-654-9426<br/>
-Mail: Box 686 North Bay, Ontario P1B 8J8 <br/>
-Email: info@antifraudcentre.ca<br/>
-[http://www.antifraudcentre-centreantifraude.ca www.antifraudcentre-centreantifraude.ca]
-|- valign="top"
-| width="20%" | '''Canadian Home Builders Association of BC'''
-| width="40%" | Helps consumers plan their renovation and explains what to do when there are problems.
-| width="40%" | Phone toll-free: 1-800-933-6777<br/>
-[http://www.gvhba.org www.gvhba.org]
-|- valign="top"
-| width="20%" | '''Clicklaw'''
-| width="40%" | An Internet portal for public legal information and education in British Columbia.
-| width="40%" | [http://www.clicklaw.bc.ca www.clicklaw.bc.ca]
-|- valign="top"
-| width="20%" | '''ConsumerInformation.ca'''
-| width="40%" | An Internet portal site from Industry Canada’s Office of Consumer Affairs. It provides useful information about how to protect yourself from scams, including identity theft, <span class="noglossary">advance</span> fee loan scams, telephone scams and more.
-| width="40%" | Email: consumer.information@ic.gc.ca <br/>
-[http://www.consumerinformation.ca www.consumerinformation.ca ]
-|- valign="top"
-| width="20%" | '''Competition Bureau'''
-| width="40%" | The Competition Bureau deals with complaints about scams in the marketplace.
-| width="40%" | Phone: 819-997-4282<br/>
-Phone toll-free: 1-800-348-5358 <br/>
-Phone toll-free TTY: 1-800-642-3844 (for <span class="noglossary">hearing</span>-impaired only)<br/>
-[http://www.competitionbureau.gc.ca www.competitionbureau.gc.ca]
-|- valign="top"
-| width="20%" | '''Consumer Protection BC'''
-| width="40%" | Consumer Protection BC is the regulator of a variety of industries and specific consumer contracts in the province. It’s mandate is to licence and inspect its regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws and educate consumers and businesses about their rights and responsibilities under the laws they administer.
-| width="40%" | Phone: 604-320-1667 <br/>
-Phone toll-free: 1-888-564-9963 <br/>
-Email: info@consumerprotectionbc.ca<br/>
-[http://www.consumerprotectionbc.ca www.consumerprotectionbc.ca]
-|- valign="top"
-| width="20%" | '''Credit Counseling Society of BC'''
-| width="40%" | Provides assistance with debt problems.
-| width="40%" | Phone toll-free: 1-888-527-8999<br/>
-Email: info@nomoredebts.org<br/>
-[http://www.nomoredebts.org www.nomoredebts.org]
-|- valign="top"
-| width="20%" | '''Dial-A-Law'''
-| width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi.
-| width="40%" | Phone: 604-687-4680 <br/>
-Phone toll-free: 1-800-565-5297<br/>
-[http://www.dialalaw.org www.dialalaw.org]
-|- valign="top"
-| width="20%" | '''Lawyer Referral'''
-| width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes.
-| width="40%" | Phone: 604-687-3221 (Greater Vancouver)<br/>
-Phone toll-free: 1-800-663-1919 from anywhere else in the province.<br/>
-[http://www.cba.org/bc/initiatives/main/lawyer_referral.aspx www.cba.org/bc/]
-|- valign="top"
-| width="20%" | '''Mediate BC'''
-| width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes.
-| width="40%" | [http://www.mediatebc.com www.mediatebc.com]
-|- valign="top"
-| width="20%" | '''People's Law School'''
-| width="40%" | View the online animations "You Owe Money" and "Someone Owes You Money."
-| width="40%" | [http://www.publiclegaled.bc.ca/ www.publiclegaled.bc.ca]; click on "Media" and then "Videos"
-|-
-|}
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+__NOGLOSSARY__
+__NOTOC__