Difference between revisions of "If There Are Consumer Problems"
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Drew Jackson (talk | contribs) |
Drew Jackson (talk | contribs) |
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When you find the right person to talk to, clearly explain your problem. Be firm and businesslike, but polite. You can say something like this: | When you find the right person to talk to, clearly explain your problem. Be firm and businesslike, but polite. You can say something like this: | ||
:''I bought a _________________ on ____________ [date], at ____________ [location]. I am contacting you because the product: [choose one]'' | |||
* ''is not working right'' | :* ''is not working right'' | ||
* ''cannot do what it is meant to do'' | :* ''cannot do what it is meant to do'' | ||
* ''was not delivered'' | :* ''was not delivered'' | ||
Let them know you understand what you’re entitled to. Tell them what you want them to do to resolve the problem. You can say something like this: | Let them know you understand what you’re entitled to. Tell them what you want them to do to resolve the problem. You can say something like this: | ||