Difference between revisions of "Governing Legislation and Resources for Consumer Protection (11:II)"
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A list of resources which clients might find useful: | A list of resources which clients might find useful: | ||
'''Consumer Protection BC | '''Consumer Protection BC [CPBC]''' | ||
Toll-free: 1-888-564-9963 | Toll-free: 1-888-564-9963 | ||
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*Consumer Protection BC operates at arm’s length from government and has responsibility for a range of licensing, inspection, investigation, and enforcement activities. If consumer protection legislation appears to have been violated, the aggrieved party can phone CPBC to report the infraction. This office has a mandate to receive and act on consumer complaints generally. | *Consumer Protection BC operates at arm’s length from government and has responsibility for a range of licensing, inspection, investigation, and enforcement activities. If consumer protection legislation appears to have been violated, the aggrieved party can phone CPBC to report the infraction. This office has a mandate to receive and act on consumer complaints generally. | ||
NOTE: This is the office to contact | *'''NOTE:''' This is the office to contact for students (on behalf of clients) seeking action by the Director under the statutory causes of action found in consumer protection legislation. | ||
'''Vehicle Sales Authority of British Columbia''' | '''Vehicle Sales Authority of British Columbia [VSA]''' | ||
Telephone: (604) 574-5050 | Telephone: (604) 574-5050 | ||
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Website: http://www.mvsabc.com | Website: http://www.mvsabc.com | ||
*The VSA is a regulatory agency that oversees the retail sales of motor vehicles in British Columbia. This is the office to contact if a consumer believes that the MDA has been violated or | *The VSA is a regulatory agency that oversees the retail sales of motor vehicles in British Columbia. This is the office to contact if a consumer believes that the ''MDA'' has been violated or has questions regarding the provisions in the ''MDA''. | ||
'''Better Business Bureau''' | '''Better Business Bureau''' |