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Difference between revisions of "Dispute Resolution for Tenants"

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===Rules and procedures===
===Rules and procedures===
[http://www.rto.gov.bc.ca/documents/2005.pdf Rules of Procedure] are posted on the Residential Tenancy Branch website. These rules can give you an idea of how the hearing is conducted. It is also useful to look at the Interpretation Guidelines on that website. The Guidelines help explain what is meant by certain parts of the ''Residential Tenancy Act'' and are meant to assist dispute resolution officers in making their decisions.
[http://www2.gov.bc.ca/gov/DownloadAsset?assetId=E6D9CB62397F41018FCC988EF511B41B&filename=rop.pdf Rules of Procedure] are posted on the Residential Tenancy Branch website. These rules can give you an idea of how the hearing is conducted. It is also useful to look at the Interpretation Guidelines on that website. The Guidelines help explain what is meant by certain parts of the ''Residential Tenancy Act'' and are meant to assist dispute resolution officers in making their decisions.


===Time limits===
===Time limits===
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It costs $50 to apply for a dispute resolution hearing unless you are claiming an amount over $5,000, in which case it is $100. You can pay in cash, certified cheque or money order made out to: Minister of Finance. If you win your case, the dispute resolution officer can order the landlord to pay you back the fee if you request it on your application.  
It costs $50 to apply for a dispute resolution hearing unless you are claiming an amount over $5,000, in which case it is $100. You can pay in cash, certified cheque or money order made out to: Minister of Finance. If you win your case, the dispute resolution officer can order the landlord to pay you back the fee if you request it on your application.  


If you have a low income, you can ask for a fee waiver so you don't have to pay. You need to fill out a form called [http://www.rto.gov.bc.ca/documents/RTB-17.pdf Application to Waive Filing Fee]. Bring proof of your income, and be ready to give information about your income and expenses.
If you have a low income, you can ask for a fee waiver so you don't have to pay. You need to fill out a form called [http://www2.gov.bc.ca/gov/DownloadAsset?assetId=88F7E910F3DB42729604F352484923EB&filename=rtb17.pdf Application to Waive Filing Fee]. Bring proof of your income, and be ready to give information about your income and expenses.


===Applying online===
===Applying online===
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