3,009
edits
Difference between revisions of "Problem with a Used Car"
From Clicklaw Wikibooks
Problem with a Used Car (view source)
Revision as of 00:39, 12 December 2014
, 00:39, 12 December 2014→What can you do if you have a complaint with a dealer?
Dial-A-Law (talk | contribs) |
Dial-A-Law (talk | contribs) |
||
| Line 41: | Line 41: | ||
Try to solve it with the dealer first. If that doesn’t work, you have the following options: | Try to solve it with the dealer first. If that doesn’t work, you have the following options: | ||
#Complain to the VSA. Go to www.mvsabc.com and click on “Consumer Resources” and then on “Consumer Complaints”. You can also email the VSA at consumer.services@mvsabc.com or phone 604.575.7255 or toll free 1.877.294.9889. The VSA also runs the Motor Dealer Customer Compensation Fund. It reimburses people who have lost money because a motor dealer has gone out of business or failed to meet its legal obligations. The money in the Fund comes from contributions from all licensed motor dealers in BC. For more on the Fund, go to www.mvsabc.com. Click on “Consumer Resources” and then on “Compensation Fund”. This website explains who can apply for compensation, what losses the Fund covers, and how to file a claim. | #Complain to the VSA. Go to [http://www.mvsabc.com www.mvsabc.com] and click on “Consumer Resources” and then on “Consumer Complaints”. You can also email the VSA at consumer.services@mvsabc.com or phone 604.575.7255 or toll free 1.877.294.9889. The VSA also runs the Motor Dealer Customer Compensation Fund. It reimburses people who have lost money because a motor dealer has gone out of business or failed to meet its legal obligations. The money in the Fund comes from contributions from all licensed motor dealers in BC. For more on the Fund, go to [http://www.mvsabc.com www.mvsabc.com]. Click on “Consumer Resources” and then on “Compensation Fund”. This website explains who can apply for compensation, what losses the Fund covers, and how to file a claim. | ||
#Contact a lawyer for legal advice about your situation. | #Contact a lawyer for legal advice about your situation. | ||
#Contact the Automotive Retailers Association (604.432.7987, www.ara.bc.ca). Only some dealers belong to this voluntary organization. If you bought an RV (recreational vehicle) you can contact the Recreation Vehicle Dealers Association of Canada, a national, voluntary organization. Its website is [http://www.rvda.ca www.rvda.ca]. If you bought a used vehicle from a franchise dealer, contact the New Car Dealers Association of BC—its website is [http://www.newcardealers.ca www.newcardealers.ca]. | #Contact the Automotive Retailers Association (604.432.7987, www.ara.bc.ca). Only some dealers belong to this voluntary organization. If you bought an RV (recreational vehicle) you can contact the Recreation Vehicle Dealers Association of Canada, a national, voluntary organization. Its website is [http://www.rvda.ca www.rvda.ca]. If you bought a used vehicle from a franchise dealer, contact the New Car Dealers Association of BC—its website is [http://www.newcardealers.ca www.newcardealers.ca]. | ||
Contact the Better Business Bureau at www.bbb.org. | #Contact the Better Business Bureau at [http://www.bbb.org www.bbb.org]. | ||
==Summary and more information== | ==Summary and more information== | ||
