Anonymous

Difference between revisions of "Governing Legislation and Resources for Consumer Protection (11:II)"

From Clicklaw Wikibooks
Line 25: Line 25:
A list of resources which clients might find useful:
A list of resources which clients might find useful:


'''Consumer Protection BC (CPBC)'''  
'''Consumer Protection BC [CPBC]'''  


Toll-free: 1-888-564-9963                                           
Toll-free: 1-888-564-9963                                           
Line 33: Line 33:
*Consumer Protection BC operates at arm’s length from government and has responsibility for a range of licensing, inspection, investigation, and enforcement activities. If consumer protection legislation appears to have been violated, the aggrieved party can phone CPBC to report the infraction. This office has a mandate to receive and act on consumer complaints generally.  
*Consumer Protection BC operates at arm’s length from government and has responsibility for a range of licensing, inspection, investigation, and enforcement activities. If consumer protection legislation appears to have been violated, the aggrieved party can phone CPBC to report the infraction. This office has a mandate to receive and act on consumer complaints generally.  


NOTE: This is the office to contact to seek action by the Director under the statutory causes of action found in consumer protection legislation.
*'''NOTE:''' This is the office to contact for students (on behalf of clients) seeking action by the Director under the statutory causes of action found in consumer protection legislation.


'''Vehicle Sales Authority of British Columbia'''  
'''Vehicle Sales Authority of British Columbia [VSA]'''  


Telephone: (604) 574-5050  
Telephone: (604) 574-5050  
Line 41: Line 41:
Website: http://www.mvsabc.com
Website: http://www.mvsabc.com


*The VSA is a regulatory agency that oversees the retail sales of motor vehicles in British Columbia. This is the office to contact if a consumer believes that the MDA has been violated or one has questions regarding the provisions in the MDA.  
*The VSA is a regulatory agency that oversees the retail sales of motor vehicles in British Columbia. This is the office to contact if a consumer believes that the ''MDA'' has been violated or has questions regarding the provisions in the ''MDA''.


'''Better Business Bureau'''
'''Better Business Bureau'''
5,109

edits