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Difference between revisions of "When Internal Advocacy Does Not Solve the Issue in Home Care and Senior Housing"
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When Internal Advocacy Does Not Solve the Issue in Home Care and Senior Housing (view source)
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See Appendix A Resources for a list of PCQOs. | See Appendix A Resources for a list of PCQOs. | ||
The province-wide First Nations Health Authority (FNHA) also has a Quality Care and Safety Office.([[{{PAGENAME}}#References|1]]) They accept complaints from Indigenous adults about any public health service received in BC, in addition to specific services offered by FNHA. They can assist directly or help guide a person through the health authority PCQO complaint process. | The province-wide First Nations Health Authority (FNHA) also has a [https://www.fnha.ca/what-we-do/cultural-safety-and-humility/quality-care-and-safety-office Quality Care and Safety Office].([[{{PAGENAME}}#References|1]]) They accept complaints from Indigenous adults about any public health service received in BC, in addition to specific services offered by FNHA. They can assist directly or help guide a person through the health authority PCQO complaint process. | ||
If you wish to make a formal complaint to the PCQO, contact the office in your health authority region. See the [https://www.patientcarequalityreviewboard.ca/makecomplaint.html PCQO’s website] for a list of the PCQ offices in BC. Or you can contact the FNHA Quality Care and Safety Office for help with making a complaint. | If you wish to make a formal complaint to the PCQO, contact the office in your health authority region. See the [https://www.patientcarequalityreviewboard.ca/makecomplaint.html PCQO’s website] for a list of the PCQ offices in BC. Or you can contact the FNHA Quality Care and Safety Office for help with making a complaint. | ||
