Xtroubleshoot

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LEGAL INFORMATION Settlement workers CAN:	LEGAL ADVICE Settlement workers CAN NOT:
Provide information on the Canadian legal system	Tell clients how the law applies to their situation
Help clients identify a legal issue	Tell clients what they can expect a lawyer or judge to say
Show clients online and print information that can help them with their legal issue	Tell clients they have a good case
Tell clients about free legal workshops available to the public	Tell clients how much money they should expect to get
Provide clients with information on how to find legal advice	Tell clients that they need to see a mediator or that they need to go to court
Show clients where they can get information on how to prepare before going to get legal advice	Tell clients what documents to file in court
	Tell clients what words to use in filling out a legal form or fill out the document for them, for example, an application to change a court order or appeal a decision
	Explain a lawyer’s letter
	Interpret legal advice being given to a client or translate legal documents for a client