Consumer Law Essentials

Consumer Law Guide

Cover of the Consumer Law Guide

This booklet is for newcomers and British Columbians who want to know about the laws that protect you:

• when you buy items,
• when you hire someone to provide a service, such as home repairs,
• when someone owes you money, and
• when you owe someone money.

This booklet gives you information about what you can do if you experience consumer problems.

Content

• Glossary

• Problems with a Purchase

• Problems With Home Repairs

• Someone Owes You Money

• Problems with Debt

• Helpful Information and Links for Consumer Problems

About this Guide

• About the Consumer Law Guide

• Visit other wikibooks from People's Law School, or learn more about Clicklaw wikibooks

About People's Law School

The People's Law School is a non-profit charitable society whose purpose is to provide British Columbians with reliable information about their rights and responsibilities under the law.

Suite 150 - 900 Howe Street

Vancouver, BC

V6Z 2M4

Tel 604.331.5400

Fax 604.331.5401

Email info@publiclegaled.bc.ca

This booklet and others are available on the People's Law School website.

www.publiclegaled.bc.ca

In law, to formally deliver documents to a person in a manner that complies with the rules of court. Service may be ordinary (mailed or delivered to a litigant's address for service), personal (hand-delivered to a person), or substituted (performed in a way other than the rules normally require). See "address for delivery," "ordinary service," "personal service" and "substituted service."