Consumer Law Essentials: Difference between revisions

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==Contents==
==Contents==


*'''[[Problems with a Purchase]]'''
{{Navbox
** [[Problems with a Purchase#How do I start a complaint?|How do I start a complaint?]]{{·}} [[Problems with a Purchase#Steps to make a complaint|Steps to make a complaint]]
|name = Consumer Law Essentials Navbox
|title= <span id="GTMbooktitle">[[Consumer Law Essentials]]</span>


*'''[[Problems with Home Repairs]]'''
*'''[[Making a Purchase]]'''
** [[Problems with Home Repairs#What should I put in a written contract?|What should I put in a written contract?]]{{·}} [[Problems with Home Repairs#Tips about hiring a contractor|Tips about hiring a contractor]]{{·}} [[Problems with Home Repairs#Tips about paying for repairs|Tips about paying for repairs]]{{·}} [[Problems with Home Repairs#Disagreements about the repair work|Disagreements about the repair work]]
** [[Making a Purchase#The seller must not mislead you|The seller must not mislead you]]{{·}} [[Making a Purchase#The seller must not act unfairly towards you|The seller must not act unfairly towards you]]{{·}} [[Making a Purchase#You are protected by the legal warranty|You are protected by the legal warranty]]{{·}} [[Making a Purchase#You can change your mind (for some purchases)|You can change your mind (for some purchases)]]


*'''[[Someone Owes You Money]]'''
*'''[[Hiring Someone]]'''
** [[Someone Owes You Money#How do I write a demand letter?|How do I write a demand letter?]]{{·}} [[Someone Owes You Money#When do I go to court?|When do I go to court?]]{{·}} [[Someone Owes You Money#Getting legal help from a lawyer|Getting legal help from a lawyer]]  
** [[Hiring Someone#Your legal rights|Your legal rights]]{{·}}[[Hiring Someone#Getting a written contract|Getting a written contract]]
 
*'''[[Making a Contract]]'''
** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]]  


*'''[[Problems with Debt]]'''
*'''[[Preventing Consumer Problems]]'''
** [[Problems with Debt#Where do I start?|Where do I start?]]{{·}}[[Problems with Debt#What do I put in my budget?|What do I put in my budget?]]{{·}} [[Problems with Debt#What can the Credit Counseling Society do to help me?|What can the Credit Counseling Society do to help me?]] {{·}} [[Problems with Debt#How do I contact my creditors and what do I say?|How do I contact my creditors and what do I say?]] {{·}}[[Problems with Debt#Debt collectors|Debt collectors]]
** [[Preventing Consumer Problems#Do your research|Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|Don't rush the decision]]


*'''[[Identity Theft]]'''
*'''[[If There Are Consumer Problems]]'''
** [[Identity Theft#What does identity theft mean?|What does identity theft mean?]]{{·}} [[Identity Theft#How do they get the information?|How do they get the information?]]{{·}} [[Identity Theft#What you can do to minimize risks|Minimizing risks]] {{·}} [[Identity Theft#What you can do to if your identity is stolen|What can you do if your identity is stolen?]]
** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2.Collect your information|Step 2.Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]]
 
*'''[[Internet Scams]]'''
** [[Internet Scams#"Free trial" scams|"Free trial" scams]]{{·}} [[Internet Scams#Phishing and smishing|Phishing and smishing]]{{·}}[[Internet Scams#Anti-virus scam|Anti-virus scam]]{{·}} [[Internet Scams#Smartphone app scam | Smartphone app scam]]{{·}} [[Internet Scams#Facebook link-sharing scam | Facebook link-sharing scam]]{{·}} [[Internet Scams#Bogus Internet services | Bogus Internet services]]{{·}} [[Internet Scams#Overpayment scams | Overpayment scams]]{{·}}[[Internet Scams#Free government money | Free government money]]{{·}}[[Internet Scams#West African scams | West African scams]]
 
*'''[[Loan and Credit Scams]]'''
** [[Loan and Credit Scams#Advance fee loan scams|Advance fee loan scams]]{{·}} [[Loan and Credit Scams#Bogus credit cards | Bogus credit cards]]{{·}} [[Loan and Credit Scams#Wipe your credit report clean|Wipe your credit report clean]]
 
*'''[[Work Scams]]'''
** [[Work Scams#Work at home, make huge profits|Work at home, make huge profits]]{{·}} [[Work Scams#Mystery shopper scams|Mystery shopper scams]]{{·}} [[Work Scams#Bogus franchises|Bogus franchises]]{{·}} [[Work Scams#Pyramid schemes|Pyramid schemes]]
 
*'''[[Prize, Sales and Relative Scams]]'''
**[[Prize, Sales and Relative Scams#Prize and contest scams|Prize and contest scams]]{{·}} [[Prize, Sales and Relative Scams#Door-to-door scams|Door-to-door scams]]{{·}}  [[Prize, Sales and Relative Scams#Relative scams|Relative scams]]
*'''[[Sources of Help for Consumers]]'''
** [[Sources of Help for Consumers|Options for information and assistance]]{{·}} [[Consumer Protection BC]]


*'''[[Glossary for Consumer Law Wikibook|Glossary]]'''
*'''Resources'''
** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]]


==About this Wikibook==
==About this Wikibook==


* [[About the Consumer Law Wikibook|About the ''Consumer Law Wikibook'']]
*[[About Consumer Law Essentials|About ''Consumer Law Essentials'']]
* Learn more about [[Clicklaw Wikibooks]] or visit other wikibooks from [[People's Law School]]
* Learn more about [[Clicklaw Wikibooks]] or visit other wikibooks from [[People's Law School]]


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:Vancouver, BC  V6Z 2M4
:Vancouver, BC  V6Z 2M4
:Telephone: 604-331-5400  
:Telephone: 604-331-5400  
:Email: info@publiclegaled.bc.ca
:Email: info@peopleslawschool.ca
:Website: [http://www.publiclegaled.bc.ca www.publiclegaled.bc.ca]  
:Website: [http://www.peopleslawschool.ca www.peopleslawschool.ca]  


{{Consumer Law Wikibook Navbox}}
{{Consumer Law Essentials Navbox}}
{{Creative Commons for PLS
{{Creative Commons for PLS
|title = Consumer Law Wikibook
|title = Consumer Law Essentials
|author =  
|author =  
}}
}}

Revision as of 04:30, 20 April 2017

Cover of Consumer Law
Cover of Consumer Law
This is a Clicklaw Wikibook, a collaborative, plain language legal publication that is updated as a wiki and can be printed or downloaded.
This Wikibook is used in Law-Related Lessons from People's Law School.
Download the full Wikibook in PDF.
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Buy this Wikibook and get it by mail.
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The Consumer Law Wikibook from People's Law School describes some of the most common consumer problems faced by British Columbians and in particular by newcomers to the province. It aims to help you:

  • understand the laws that protect you when you buy items or hire someone to provide a service, such as home repairs,
  • learn your options when someone owes you money, or you owe someone money, and
  • learn how to identify scams and frauds and how to avoid them.

Contents[edit]

{{Navbox |name = Consumer Law Essentials Navbox |title= Consumer Law Essentials 

** The seller must not mislead you ·  The seller must not act unfairly towards you ·  You are protected by the legal warranty ·  You can change your mind (for some purchases)

About this Wikibook[edit]

About People's Law School[edit]

The People's Law School is a non-profit charitable society whose purpose is to provide British Columbians with reliable information about their rights and responsibilities under the law.

Suite 150 - 900 Howe Street
Vancouver, BC V6Z 2M4
Telephone: 604-331-5400
Email: info@peopleslawschool.ca
Website: www.peopleslawschool.ca
v • d • e
Making a Purchase
Hiring Someone
Making a Contract
Preventing Problems
If There Are Problems
Resources
About


Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence Consumer Law Essentials © People's Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International Licence.

In law, to formally deliver documents to a person in a manner that complies with the rules of court. Service may be ordinary (mailed or delivered to a litigant's address for service), personal (hand-delivered to a person), or substituted (performed in a way other than the rules normally require). See "address for delivery," "ordinary service," "personal service" and "substituted service."

In law, a document demonstrating ownership of a thing. See "ownership."

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