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Difference between revisions of "My Car Broke Down and the Dealer Won't Fix It"

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== First steps ==
== First steps ==
# Start by contacting the seller and explaining the problem. The seller may offer to fix or replace your car.
# Start by contacting the seller and explaining the problem. The seller may offer to fix or replace your car.
# If you can’t reach an agreement with the seller, you may decide to report the circumstances to Consumer Protection BC or the Better Business Bureau. <nowiki>[</nowiki>See #14-Consumer Protection BC in Part 2 of this Guide for contact and website information.<nowiki>]</nowiki>
# If you can’t reach an agreement with the seller, you may decide to report the circumstances to Consumer Protection BC or the Better Business Bureau. <nowiki>[</nowiki>See [[Consumer Protection BC]] in Part 2 of this Guide for contact and website information.<nowiki>]</nowiki>
# If the seller claims that the implied conditions of fitness and durability under the Sale of Goods Act don’t apply, speak with a lawyer. <nowiki>[</nowiki>See below under “Where to get help”.<nowiki>]</nowiki>
# If the seller claims that the implied conditions of fitness and durability under the Sale of Goods Act don’t apply, speak with a lawyer. <nowiki>[</nowiki>See below under “Where to get help”.<nowiki>]</nowiki>


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== Where to get help ==
== Where to get help ==
See Part 2- Resources, starting on page 43, for a list of helpful resources. Your best bets are:
See the [[Resource Guide]] in Part 2 for a list of helpful resources. Your best bets are:
* [[Consumer Protection BC]].
* [[Consumer Protection BC]].
* [[Access Justice]], [[Lawyer Referral Service]], [[Salvation Army Pro Bono Lawyer Consultation Program]], [[Private Bar Lawyers]].
* [[Access Justice]], [[Lawyer Referral Service]], [[Salvation Army Pro Bono Lawyer Consultation Program]], [[Private Bar Lawyers]].
* Legal Services Society Publications: “Consumer Law and Credit/Debt Law”.
* [[Legal Services Society]] Publications: “Consumer Law and Credit/Debt Law”.
* [[Law Students’ Legal Advice Program]]. (See “Chapter 9-Consumer Protection”, for useful information on “Contracts for the Sale of Goods”.)
* [[Law Students’ Legal Advice Program]]. (See “Chapter 9-Consumer Protection”, for useful information on “Contracts for the Sale of Goods”.)