Difference between revisions of "Dispute Resolution for Tenants"
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You can phone the Residential Tenancy Branch and ask an Information Officer to phone the landlord on your behalf if you believe that the issue can be resolved easily by having the Information Officer explain to the landlord that he is acting in a way that is not allowed under the Residential Tenancy Act. Make sure that you take note of the Information Officer’s name. | You can phone the Residential Tenancy Branch and ask an Information Officer to phone the landlord on your behalf if you believe that the issue can be resolved easily by having the Information Officer explain to the landlord that he is acting in a way that is not allowed under the Residential Tenancy Act. Make sure that you take note of the Information Officer’s name. | ||
How to apply | How to apply | ||
== Where do I apply? == | == Where do I apply? == | ||
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Once you have gathered the facts and evidence, practice telling your side of the story. Present your case to a friend who can ask questions if some of your points are confusing. You may need to explain something in a different way to make your point clear. | Once you have gathered the facts and evidence, practice telling your side of the story. Present your case to a friend who can ask questions if some of your points are confusing. You may need to explain something in a different way to make your point clear. | ||
== At the hearing == | == At the hearing == | ||
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If a dispute resolution officer decides in your favor, the landlord must obey the decision. If the landlord ignores the order, you should contact the Residential Tenancy Branch. In some cases, you may need to go back to dispute resolution. For example, if the landlord ignores an order to do repairs, you will need the Residential Tenancy Branch’s permission to take money off your rent to pay for repairs. | If a dispute resolution officer decides in your favor, the landlord must obey the decision. If the landlord ignores the order, you should contact the Residential Tenancy Branch. In some cases, you may need to go back to dispute resolution. For example, if the landlord ignores an order to do repairs, you will need the Residential Tenancy Branch’s permission to take money off your rent to pay for repairs. | ||
== Collecting money from the landlord == | == Collecting money from the landlord == | ||
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You will probably need a lawyer to represent you in a Judicial Review. It costs money to apply unless you are considered low-income. If you lose, the court could order you to pay the landlord’s legal costs. Get legal advice before applying for Judicial Review. The [http://www.clasbc.net/index.php Community Legal Assistance Society (CLAS) website] has some information on preparing for Judicial Review, or you can call CLAS at '''(604) 685-3425''', toll-free '''1-888-685-6222'''. | You will probably need a lawyer to represent you in a Judicial Review. It costs money to apply unless you are considered low-income. If you lose, the court could order you to pay the landlord’s legal costs. Get legal advice before applying for Judicial Review. The [http://www.clasbc.net/index.php Community Legal Assistance Society (CLAS) website] has some information on preparing for Judicial Review, or you can call CLAS at '''(604) 685-3425''', toll-free '''1-888-685-6222'''. | ||
==Legislation== | |||
*''[[Residential Tenancy Act]]'' | *''[[Residential Tenancy Act]]'' | ||