Difference between revisions of "Consumer Law Essentials"

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m (Drew Jackson moved page Consumer Law Wikibook to Consumer Law Essentials: aligning with updated booklet)
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==Contents==
==Contents==


*'''[[Problems with a Purchase]]'''
{{Navbox
** [[Problems with a Purchase#How do I start a complaint?|How do I start a complaint?]]{{·}} [[Problems with a Purchase#Steps to make a complaint|Steps to make a complaint]]
|name = Consumer Law Essentials Navbox
|title= <span id="GTMbooktitle">[[Consumer Law Essentials]]</span>


*'''[[Problems with Home Repairs]]'''
*'''[[Making a Purchase]]'''
** [[Problems with Home Repairs#What should I put in a written contract?|What should I put in a written contract?]]{{·}} [[Problems with Home Repairs#Tips about hiring a contractor|Tips about hiring a contractor]]{{·}} [[Problems with Home Repairs#Tips about paying for repairs|Tips about paying for repairs]]{{·}} [[Problems with Home Repairs#Disagreements about the repair work|Disagreements about the repair work]]
** [[Making a Purchase#The seller must not mislead you|The seller must not mislead you]]{{·}} [[Making a Purchase#The seller must not act unfairly towards you|The seller must not act unfairly towards you]]{{·}} [[Making a Purchase#You are protected by the legal warranty|You are protected by the legal warranty]]{{·}} [[Making a Purchase#You can change your mind (for some purchases)|You can change your mind (for some purchases)]]


*'''[[Someone Owes You Money]]'''
*'''[[Hiring Someone]]'''
** [[Someone Owes You Money#How do I write a demand letter?|How do I write a demand letter?]]{{·}} [[Someone Owes You Money#When do I go to court?|When do I go to court?]]{{·}} [[Someone Owes You Money#Getting legal help from a lawyer|Getting legal help from a lawyer]]  
** [[Hiring Someone#Your legal rights|Your legal rights]]{{·}}[[Hiring Someone#Getting a written contract|Getting a written contract]]
 
*'''[[Making a Contract]]'''
** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]]  


*'''[[Problems with Debt]]'''
*'''[[Preventing Consumer Problems]]'''
** [[Problems with Debt#Where do I start?|Where do I start?]]{{·}}[[Problems with Debt#What do I put in my budget?|What do I put in my budget?]]{{·}} [[Problems with Debt#What can the Credit Counseling Society do to help me?|What can the Credit Counseling Society do to help me?]] {{·}} [[Problems with Debt#How do I contact my creditors and what do I say?|How do I contact my creditors and what do I say?]] {{·}}[[Problems with Debt#Debt collectors|Debt collectors]]
** [[Preventing Consumer Problems#Do your research|Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|Don't rush the decision]]


*'''[[Identity Theft]]'''
*'''[[If There Are Consumer Problems]]'''
** [[Identity Theft#What does identity theft mean?|What does identity theft mean?]]{{·}} [[Identity Theft#How do they get the information?|How do they get the information?]]{{·}} [[Identity Theft#What you can do to minimize risks|Minimizing risks]] {{·}} [[Identity Theft#What you can do to if your identity is stolen|What can you do if your identity is stolen?]]
** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2.Collect your information|Step 2.Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]]
 
*'''[[Internet Scams]]'''
** [[Internet Scams#"Free trial" scams|"Free trial" scams]]{{·}} [[Internet Scams#Phishing and smishing|Phishing and smishing]]{{·}}[[Internet Scams#Anti-virus scam|Anti-virus scam]]{{·}} [[Internet Scams#Smartphone app scam | Smartphone app scam]]{{·}} [[Internet Scams#Facebook link-sharing scam | Facebook link-sharing scam]]{{·}} [[Internet Scams#Bogus Internet services | Bogus Internet services]]{{·}} [[Internet Scams#Overpayment scams | Overpayment scams]]{{·}}[[Internet Scams#Free government money | Free government money]]{{·}}[[Internet Scams#West African scams | West African scams]]
 
*'''[[Loan and Credit Scams]]'''
** [[Loan and Credit Scams#Advance fee loan scams|Advance fee loan scams]]{{·}} [[Loan and Credit Scams#Bogus credit cards | Bogus credit cards]]{{·}} [[Loan and Credit Scams#Wipe your credit report clean|Wipe your credit report clean]]
 
*'''[[Work Scams]]'''
** [[Work Scams#Work at home, make huge profits|Work at home, make huge profits]]{{·}} [[Work Scams#Mystery shopper scams|Mystery shopper scams]]{{·}} [[Work Scams#Bogus franchises|Bogus franchises]]{{·}} [[Work Scams#Pyramid schemes|Pyramid schemes]]
 
*'''[[Prize, Sales and Relative Scams]]'''
**[[Prize, Sales and Relative Scams#Prize and contest scams|Prize and contest scams]]{{·}} [[Prize, Sales and Relative Scams#Door-to-door scams|Door-to-door scams]]{{·}}  [[Prize, Sales and Relative Scams#Relative scams|Relative scams]]
*'''[[Sources of Help for Consumers]]'''
** [[Sources of Help for Consumers|Options for information and assistance]]{{·}} [[Consumer Protection BC]]


*'''[[Glossary for Consumer Law Wikibook|Glossary]]'''
*'''Resources'''
** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]]


==About this Wikibook==
==About this Wikibook==


* [[About the Consumer Law Wikibook|About the ''Consumer Law Wikibook'']]
*[[About Consumer Law Essentials|About ''Consumer Law Essentials'']]
* Learn more about [[Clicklaw Wikibooks]] or visit other wikibooks from [[People's Law School]]
* Learn more about [[Clicklaw Wikibooks]] or visit other wikibooks from [[People's Law School]]


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:Vancouver, BC  V6Z 2M4
:Vancouver, BC  V6Z 2M4
:Telephone: 604-331-5400  
:Telephone: 604-331-5400  
:Email: info@publiclegaled.bc.ca
:Email: info@peopleslawschool.ca
:Website: [http://www.publiclegaled.bc.ca www.publiclegaled.bc.ca]  
:Website: [http://www.peopleslawschool.ca www.peopleslawschool.ca]  


{{Consumer Law Wikibook Navbox}}
{{Consumer Law Essentials Navbox}}
{{Creative Commons for PLS
{{Creative Commons for PLS
|title = Consumer Law Wikibook
|title = Consumer Law Essentials
|author =  
|author =  
}}
}}
Retrieved from "https://wiki.clicklaw.bc.ca/index.php?title=Consumer_Law_Essentials"