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Difference between revisions of "Directing Residential Care Concerns to Health Authorities"
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Directing Residential Care Concerns to Health Authorities (view source)
Revision as of 15:51, 13 May 2016
, 15:51, 13 May 2016→What can a Patient Care Quality Review Board review?
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===What can a Patient Care Quality Review Board review?=== | ===What can a Patient Care Quality Review Board review?=== | ||
The boards can review: | |||
* complaints about the quality of any health care service under the jurisdiction of the health authorities (these complaints must first have been addressed by a health authority’s local Patient Care Quality Office), | * complaints about the quality of any health care service under the jurisdiction of the health authorities (these complaints must first have been addressed by a health authority’s local Patient Care Quality Office), | ||
* complaints about services that were expected, but were not delivered by the health authority, | * complaints about services that were expected, but were not delivered by the health authority, | ||
* complaints that have not been addressed by the Patient Care Quality Office within 40 business days, and | * complaints that have not been addressed by the Patient Care Quality Office within 40 business days, and | ||
* matters directed by the Minister of Health. | * matters directed by the Minister of Health. ([[{{PAGENAME}}#References|14]]) | ||
There are a number of legal matters related to care quality that the Review Board ''will not review''. For residential care, these include complaints about: | There are a number of legal matters related to care quality that the Review Board ''will not review''. For residential care, these include complaints about: | ||
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* a decision of the Community Care and Assisted Living Act Appeal Board. ([[{{PAGENAME}}#References|15]]) | * a decision of the Community Care and Assisted Living Act Appeal Board. ([[{{PAGENAME}}#References|15]]) | ||
It is unclear whether unreviewable Licensing | It is unclear whether "unreviewable Licensing decisions" might include Licensing not responding to (or deciding to not investigate) a complaint. | ||
The Review Board also cannot hear certain matters related to: | The Review Board also cannot hear certain matters related to: | ||
