Difference between revisions of "Additional Allowances and Welfare Benefits (21:IX)"

BC Hydro has a “Customer Crisis Fund” (“CCF”), which helps pay off hydro arrears for residential customers who are experiencing a “temporary financial crisis” due to a “life event” within the past 12 months (e.g.. a death in the family, unanticipated medical expenses, loss of income… etc.). The CCF assists customers who are overdue on their payments and facing disconnection of their services. Maximum annual grants are $500 for customers with non-electrical heat in their homes, or $600 for those heating their homes with electricity. Customers do not need to be on welfare to apply for this grant. More information on eligibility and applications for the Customer Crisis Fund can be found on the BC Hydro Website: https://app.bchydro.com/accounts-billing/bill-payment/ways-to-pay/customer-crisis-fund.html