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Difference between revisions of "Where to Get Help for Consumer Law Essentials"
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Where to Get Help for Consumer Law Essentials (view source)
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| width="20%" | '''Access Pro Bono''' | | width="20%" | '''Access Pro Bono''' | ||
| width="40%" | Offers clinics where lawyers provide free legal advice to people who cannot afford a lawyer and who cannot get legal aid. | | width="40%" | Offers clinics where lawyers provide free legal advice to people who cannot afford a lawyer and who cannot get legal aid. | ||
| width="40%" | | | width="40%" | Phone: 604-878-7400 (Greater Vancouver)<br/> | ||
Phone: 604-878-7400 (Greater Vancouver)<br/> | Phone toll-free: 1-877-762-6664<br/> | ||
Phone toll-free: 1-877-762-6664 | [http://www.accessprobono.ca www.accessprobono.ca] | ||
|- valign=top | |- valign=top | ||
| width="20%" | '''Better Business Bureau of Mainland BC''' | | width="20%" | '''Better Business Bureau of Mainland BC''' | ||
| width="40%" | Assists British Columbians (except on Vancouver Island; see below) in dealing with consumer problems. | | width="40%" | Assists British Columbians (except on Vancouver Island; see below) in dealing with consumer problems. | ||
| width="40%" | | | width="40%" | Phone: 604-682-2711<br/> | ||
Phone: 604-682-2711<br/> | |||
Phone toll-free: 1-888-803-1222<br/> | Phone toll-free: 1-888-803-1222<br/> | ||
Office hours: 9:00am – 3:00pm<br/> | Office hours: 9:00am – 3:00pm<br/> | ||
Fax: 604-681-1544 <br/> | Fax: 604-681-1544 <br/> | ||
Email: contactus@mbc.bbb.org | Email: contactus@mbc.bbb.org<br/> | ||
[http://www.mbc.bbb.org www.mbc.bbb.org] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Better Business Bureau of Victoria''' | | width="20%" | '''Better Business Bureau of Victoria''' | ||
| width="40%" | Assists people on Vancouver Island in dealing with consumer problems. | | width="40%" | Assists people on Vancouver Island in dealing with consumer problems. | ||
| width="40%" | | | width="40%" | Phone: 250-386-6348 <br/> | ||
Phone: 250-386-6348 <br/> | |||
Phone toll-free: 1-877-826-4222 <br/> | Phone toll-free: 1-877-826-4222 <br/> | ||
Office hours: 9:00am – 4:00pm<br/> | Office hours: 9:00am – 4:00pm<br/> | ||
Fax: 250-386-2367 | Fax: 250-386-2367 <br/> | ||
[http://www.vi.bbb.org www.vi.bbb.org] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Canadian Anti-Fraud Centre (CAFC)''' | | width="20%" | '''Canadian Anti-Fraud Centre (CAFC)''' | ||
| width="40%" | The Canadian Anti-Fraud Centre investigates reports of scams whether by telephone, facsimile, postal mail or the internet. You can report fraud to the Canadian Anti-Fraud Centre. | | width="40%" | The Canadian Anti-Fraud Centre investigates reports of scams whether by telephone, facsimile, postal mail or the internet. You can report fraud to the Canadian Anti-Fraud Centre. | ||
| width="40%" | | | width="40%" | Phone toll-free: 1-888-495-8501 <br/> | ||
Phone toll-free: 1-888-495-8501 <br/> | |||
Phone from overseas: 1-705-495-8501 <br/> | Phone from overseas: 1-705-495-8501 <br/> | ||
Fax: 1-888-654-9426<br/> | Fax: 1-888-654-9426<br/> | ||
Mail: Box 686 North Bay, Ontario P1B 8J8 <br/> | Mail: Box 686 North Bay, Ontario P1B 8J8 <br/> | ||
Email: info@antifraudcentre.ca | Email: info@antifraudcentre.ca<br/> | ||
[http://www.antifraudcentre-centreantifraude.ca www.antifraudcentre-centreantifraude.ca] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Canadian Home Builders Association of BC''' | | width="20%" | '''Canadian Home Builders Association of BC''' | ||
| width="40%" | Helps consumers plan their renovation and explains what to do when there are problems. | | width="40%" | Helps consumers plan their renovation and explains what to do when there are problems. | ||
| width="40%" | | | width="40%" | Phone toll-free: 1-800-933-6777<br/> | ||
[http://www.gvhba.org www.gvhba.org] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Clicklaw''' | | width="20%" | '''Clicklaw''' | ||
| width="40%" | An Internet portal for public legal information and education in British Columbia. | | width="40%" | An Internet portal for public legal information and education in British Columbia. | ||
| width="40%" | | | width="40%" | [http://www.clicklaw.bc.ca www.clicklaw.bc.ca] | ||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''ConsumerInformation.ca''' | | width="20%" | '''ConsumerInformation.ca''' | ||
| width="40%" | An Internet portal site from Industry Canada’s Office of Consumer Affairs. It provides useful information about how to protect yourself from scams, including identity theft, <span class="noglossary">advance</span> fee loan scams, telephone scams and more. | | width="40%" | An Internet portal site from Industry Canada’s Office of Consumer Affairs. It provides useful information about how to protect yourself from scams, including identity theft, <span class="noglossary">advance</span> fee loan scams, telephone scams and more. | ||
| width="40%" | | | width="40%" | Email: consumer.information@ic.gc.ca <br/> | ||
[http://www.consumerinformation.ca www.consumerinformation.ca ] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Competition Bureau''' | | width="20%" | '''Competition Bureau''' | ||
| width="40%" | The Competition Bureau deals with complaints about scams in the marketplace. | | width="40%" | The Competition Bureau deals with complaints about scams in the marketplace. | ||
| width="40%" | | | width="40%" | Phone: 819-997-4282<br/> | ||
Phone: 819-997-4282<br/> | |||
Phone toll-free: 1-800-348-5358 <br/> | Phone toll-free: 1-800-348-5358 <br/> | ||
Phone toll-free TTY: 1-800-642-3844 (for <span class="noglossary">hearing</span>-impaired only) | Phone toll-free TTY: 1-800-642-3844 (for <span class="noglossary">hearing</span>-impaired only)<br/> | ||
[http://www.competitionbureau.gc.ca www.competitionbureau.gc.ca] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Consumer Protection BC''' | | width="20%" | '''Consumer Protection BC''' | ||
| width="40%" | Information about how to prevent consumer problems and what to do if you have a problem. | | width="40%" | Information about how to prevent consumer problems and what to do if you have a problem. | ||
| width="40%" | | | width="40%" | Phone: 604-320-1667 <br/> | ||
Phone: 604-320-1667 <br/> | |||
Phone toll-free: 1-888-564-9963 <br/> | Phone toll-free: 1-888-564-9963 <br/> | ||
Email: info@consumerprotectionbc.ca | Email: info@consumerprotectionbc.ca<br/> | ||
[http://www.consumerprotectionbc.ca www.consumerprotectionbc.ca] | |||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Credit Counseling Society of BC''' | | width="20%" | '''Credit Counseling Society of BC''' | ||
| width="40%" | Provides assistance with debt problems. | | width="40%" | Provides assistance with debt problems. | ||
| width="40%" | | | width="40%" | Phone toll-free: 1-888-527-8999<br/> | ||
Phone toll-free: 1-888-527-8999<br/> | Email: info@nomoredebts.org<br/> | ||
Email: info@nomoredebts.org | [http://www.nomoredebts.org www.nomoredebts.org] | ||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Dial-A-Law''' | | width="20%" | '''Dial-A-Law''' | ||
| width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi. | | width="40%" | Dial-A-Law is a library of practical legal information. It is operated by the BC Branch of the Canadian Bar Association. You can listen to the Dial-A-Law scripts over the phone, or read them on the website. The scripts are available in English, Chinese and Punjabi. | ||
| width="40%" | | | width="40%" | Phone: 604-687-4680 <br/> | ||
Phone: 604-687-4680 <br/> | Phone toll-free: 1-800-565-5297<br/> | ||
Phone toll-free: 1-800-565-5297 | [http://www.dialalaw.org www.dialalaw.org] | ||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Lawyer Referral''' | | width="20%" | '''Lawyer Referral''' | ||
| width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes. | | width="40%" | Offers advice and information from a lawyer for a fee of $25 plus taxes for the first 30 minutes. | ||
| width="40%" | | | width="40%" | Phone: 604-687-3221 (Greater Vancouver)<br/> | ||
Phone: 604-687-3221 (Greater Vancouver)<br/> | Phone toll-free: 1-800-663-1919 from anywhere else in the province.<br/> | ||
Phone toll-free: 1-800-663-1919 from anywhere else in the province. | [http://www.cba.org/bc/initiatives/main/lawyer_referral.aspx www.cba.org/bc/] | ||
|- valign="top" | |- valign="top" | ||
| width="20%" | '''Mediate BC''' | | width="20%" | '''Mediate BC''' | ||
| width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes. | | width="40%" | Mediate BC specializes in a wide variety of dispute resolution tools and processes. | ||
| width="40%" | | | width="40%" | [http://www.mediatebc.com www.mediatebc.com] | ||
|- valign="top" | |||
| width="20%" | '''People's Law School''' | |||
| width="40%" | View the online animations "You Owe Money" and "Someone Owes You Money." | |||
| width="40%" | [http://www.publiclegaled.bc.ca/ www.publiclegaled.bc.ca]; click on "Media" and then "Videos" | |||
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