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Difference between revisions of "If There Are Consumer Problems"
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If There Are Consumer Problems (view source)
Revision as of 03:42, 21 April 2017
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When you find the right person to talk to, clearly explain your problem. Be firm and businesslike, but polite. You can say something like this: <BR> <BLOCKQUOTE>''I bought a _________________ on ____________ [date], at ____________ [location]. I am contacting you because the product: [choose one]'' | When you find the right person to talk to, clearly explain your problem. Be firm and businesslike, but polite. You can say something like this: <BR> <BLOCKQUOTE>''I bought a _________________ on ____________ [date], at ____________ [location]. I am contacting you because the product: [choose one]'' | ||
* is not working right | * ''is not working right'' | ||
* cannot do what it is meant to do | * ''cannot do what it is meant to do'' | ||
* was not delivered''</BLOCKQUOTE> | * ''was not delivered''</BLOCKQUOTE> | ||
Let them know you understand what you’re entitled to. Tell them what you want them to do to resolve the problem. You can say something like this: | Let them know you understand what you’re entitled to. Tell them what you want them to do to resolve the problem. You can say something like this: | ||
