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Difference between revisions of "Introduction to Debtors' Options (10:IV)"

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Where a creditor is pressuring a debtor for payment, a debtor may send a “without prejudice” letter to the creditor explaining their position and/or offering a settlement. See [[{{PAGENAME}}#F. Settlements | Section III.F: Settlements]], below for further information. When writing a Without Prejudice letter it is critical to include the following phrase: “This communication is provided solely for the purpose of [state purpose of letter] and does not constitute an acknowledgement of the alleged debt described above.”
Where a creditor is pressuring a debtor for payment, a debtor may send a “without prejudice” letter to the creditor explaining their position and/or offering a settlement. See [[{{PAGENAME}}#F. Settlements | Section III.F: Settlements]], below for further information. When writing a Without Prejudice letter it is critical to include the following phrase: “This communication is provided solely for the purpose of [state purpose of letter] and does not constitute an acknowledgement of the alleged debt described above.”


A debtor cannot seek to avoid defending an action in court where that action takes place in another province on the grounds that the court lacks jurisdiction. An action under s 29 of the ''COEA'' to enforce an extra-provincial default judgment may proceed where the debtor was  served but chose not to offer any defence to the original statement of claim. The creditor simply registers a judgment from another province in B.C., and it becomes a B.C. judgment. Furthermore, as a result of the decisions in ''Morguard Investments v De Savoye'', [1990] 3 SCR 1077 and ''Beals v Saldanha'', [2003] 3 SCR 416, 2003 SCC 72, American and other international default judgments can be easily enforced in B.C.  
A debtor cannot seek to avoid defending an action in court where that action takes place in another province on the grounds that the court lacks jurisdiction. An action under s 29 of the ''COEA'' to enforce an extra-provincial default judgment may proceed where the debtor was  served but chose not to offer any defence to the original statement of claim. The creditor simply registers a judgment from another province in B.C., and it becomes a B.C. judgment. Furthermore, as a result of the decisions in ''[https://www.canlii.org/en/ca/scc/doc/1990/1990canlii29/1990canlii29.html?autocompleteStr=Morguard%20Investments%20v%20De%20Savoye%2C%20%5B1990%5D%203%20SCR%201077&autocompletePos=1 Morguard Investments v De Savoye'', [1990<nowiki>]</nowiki> 3 SCR 1077] and ''[https://www.canlii.org/en/ca/scc/doc/2003/2003scc72/2003scc72.html?autocompleteStr=Beals%20v%20Saldanha%2C%20%5B2003%5D%203%20SCR%20416%2C%202003%20SCC%2072&autocompletePos=1 Beals v Saldanha'', [2003<nowiki>]</nowiki> 3 SCR 416, 2003 SCC 72], American and other international default judgments can also be enforced in B.C.  


The process for enforcing a foreign judgment is simplified where the judgment originates from one of  the reciprocating states listed in the COEA: http://www.bclaws.ca/civix/document/id/loo95/loo95/courtorderenflist. Judgments from one of the foregoing reciprocating states can simply be registered in the B.C.S.C.  
The process for enforcing a foreign judgment is simplified where the judgment originates from one of  the reciprocating states listed in the COEA: http://www.bclaws.ca/civix/document/id/loo95/loo95/courtorderenflist. Judgments from one of the foregoing reciprocating states can simply be registered in the B.C.S.C.  
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If the judgement does not originate from a reciprocating state, a creditor must bring an action on the judgment or on the original cause of action instead. This process requires a trial on the judgment or original action, where the court will determine whether to enforce the foreign judgment.   
If the judgement does not originate from a reciprocating state, a creditor must bring an action on the judgment or on the original cause of action instead. This process requires a trial on the judgment or original action, where the court will determine whether to enforce the foreign judgment.   


:'''NOTE:''' There have been judgments for the creditor where the creditor pursues the debtor after the two-year timeline.  This may happen where the creditor is inexperienced or neglectful, the debtor does not defend themselves, or the period between payments is not reviewed. If the judgment has been issued by the court, it may be more cost-effective to try and settle the matter with the creditor instead of challenge it in court.
:'''NOTE:''' There have been judgments for the creditor where the creditor pursues the debtor after the two-year timeline.  This may happen where the creditor is inexperienced or neglectful, the debtor does not defend themselves, or the period between payments is not reviewed. If the judgment has been issued by the court, it may be more cost-effective to try and settle the matter with the creditor instead of challenging it in court.


== A. Legal Advice for Debtors Under Secured Transactions ==
== A. Legal Advice for Debtors Under Secured Transactions ==
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=== 1. Notice ===
=== 1. Notice ===
Subject to the circumstances where notice is not required as per s 59 (17) (i.e. for perishable collateral, collateral requiring disproportionately high storage costs relative to its value, etc.), the requirements for notice are outlined in ss 59(6) and (10): the secured party or receiver, as the case may be, must provide at least 20 days’ notice of an intention to dispose of the collateral to parties including the debtor and any other creditor. The clinician should check to make sure that the debtor received notice in time and in the correct form. See [[Creditors%27 Remedies against Debtors (10:II)#8. Notice to Dispose of Collateral | Section II.A.8: Notice to Dispose of Collateral]] for a complete account of the notice requirements that must be met under the PPSA.


:'''NOTE:''' The forms of notices under the PPSA depend on a number of variables, including the nature of the security and the terms of the security agreement. Creditors or debtors seeking advice concerning the validity of notices should be referred to a lawyer.  
:'''NOTE:''' The forms of notices under the PPSA depend on a number of variables, including the nature of the security and the terms of the security agreement. Creditors or debtors seeking advice concerning the validity of notices should be referred to a lawyer.  
Subject to the circumstances where notice is not required as per s 59 (17) (i.e. for perishable collateral, collateral requiring disproportionately high storage costs relative to its value, etc.), the requirements for notice are outlined in ss 59(6) and (10): the secured party or receiver, as the case may be, must provide at least 20 days’ notice of an intention to dispose of the collateral to parties including the debtor and any other creditor. The clinician should check to make sure that the debtor received notice in time and in the correct form. See [[Creditors%27 Remedies against Debtors (10:II)#8. Notice to Dispose of Collateral | Section II.A.8: Notice to Dispose of Collateral]] for a complete account of the notice requirements that must be met under the PPSA.


=== 2. Limitation of the Right of Seizure ===
=== 2. Limitation of the Right of Seizure ===
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=== 3. Rights of a Debtor on Realization ===
=== 3. Rights of a Debtor on Realization ===


The PPSA preserves the debtor’s (but not the secured party’s) rights and remedies under other statutes that are not inconsistent with the  ''PPSA'', as well as the specific rights and remedies provided in the security agreement, ss 17 and 56(2)(b).
The PPSA preserves the debtor’s (but not the secured party’s) rights and remedies under other statutes that are not inconsistent with the  ''PPSA'', as well as the specific rights and remedies provided in the security agreement, ss 17, 17.1 and 56(2)(b).


=== 4. Rights of Redemption and Reinstatement ===
=== 4. Rights of Redemption and Reinstatement ===
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#whether the garnishment of certain payments, such as social assistance benefits, run counter to public policy
#whether the garnishment of certain payments, such as social assistance benefits, run counter to public policy


Furthermore, s 4(4) of the ''COEA'' describes the limits to which a debtor’s wages may be garnished. Thus, if a debtor has a low income or has  savings they depend on for the necessities of life, they can have the amount that is being garnished (or proposed to be garnished) reduced, the terms of the order varied, or the garnishment ended. A person who is subject to a Notice of Attachment under the Family Maintenance Enforcement Program can also try to have the amount that is being ‘garnished’ reduced. Additionally, a garnishing order from a civil action has to be renewed monthly, while a garnishing orderfor maintenance does not.
Furthermore, ss 3(5) and 4(4) of the ''COEA'' describes the limits to which a debtor’s wages may be garnished. Thus, if a debtor has a low income or has  savings they depend on for the necessities of life, they can have the amount that is being garnished (or proposed to be garnished) reduced, the terms of the order varied, or the garnishment ended. A person who is subject to a Notice of Attachment under the Family Maintenance Enforcement Program can also try to have the amount that is being ‘garnished’ reduced. Additionally, a garnishing order from a civil action has to be renewed monthly, while a garnishing orderfor maintenance does not.


If the debtor receives income from a statutory benefit that is exempt from garnishment (e.g social assistance), they should be advised as to how to protect their money after it is paid to them. '''The right of offset allows banks to seize deposited funds from an account at that  institution to cover a loan or account in default. If funds which are exempt from garnishment are deposited into a regular account that is commingled with other funds, they will not be protected from seizure by the financial institution. Their income should be safe if it is paid by  direct deposit into an account at an institution to which they do not owe any money.''' No other deposits should ever be made into this account.  It is also helpful to speak to a branch manager so that they understand the purpose of the account. '''A debtor should be advised that they have  a right to open a personal bank account at a chartered bank, even if they do not have a job or do not have money to put in the account right away.''' However, the applicant can be refused if the bank employee suspects fraud or experiences harassment from the applicant. For further  information, see: http://www.fcac-acfc.gc.ca and navigate through the website by clicking on Consumers > Resources > Publications > Banking > Opening a personal banking account: understanding your rights.
If the debtor receives income from a statutory benefit that is exempt from garnishment (e.g social assistance or COVID-19 benefits), they should be advised as to how to protect their money after it is paid to them. '''The right of offset allows banks to seize deposited funds from an account at that  institution to cover a loan or account in default. If funds which are exempt from garnishment are deposited into a regular account that is commingled with other funds, they will not be protected from seizure by the financial institution. Their income should be safe if it is paid by  direct deposit into an account at an institution to which they do not owe any money.''' No other deposits should ever be made into this account.  It is also helpful to speak to a branch manager so that they understand the purpose of the account. '''A debtor should be advised that they have  a right to open a personal bank account at a chartered bank, even if they do not have a job or do not have money to put in the account right away.''' However, the applicant can be refused if the bank employee suspects fraud or experiences harassment from the applicant. For further  information, see: http://www.fcac-acfc.gc.ca and navigate through the website by clicking on Consumers > Resources > Publications > Banking > Opening a personal banking account: understanding your rights.


:'''NOTE:''' This right to open a personal account does not extend to credit unions. Credit unions are regulated under provincial legislation rather than the federal act and they have wider powers to deny applicants. For further information, visit http://www.fic.gov.bc.ca.
:'''NOTE:''' This right to open a personal account does not extend to credit unions. Credit unions are regulated under provincial legislation rather than the federal act and they have wider powers to deny applicants. For further information, visit http://www.fic.gov.bc.ca.
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== C. Harassment by Debt Collectors ==
== C. Harassment by Debt Collectors ==


The ''Business Practices and Consumer Protection Act'', [''BPCPA''] provides for the licensing and regulation of debt collectors, which is carried out by Consumer Protection BC. The statute provides that jurisdiction is determined by the location of the debtor. Under the statute, Consumer Protection BC has wide powers of investigation.
The ''Business Practices and Consumer Protection Act'', SBC 2004, ch 2 [''BPCPA''] provides for the licensing and regulation of debt collectors, which is carried out by Consumer Protection BC. The statute provides that jurisdiction is determined by the location of the debtor. Under the statute, Consumer Protection BC has wide powers of investigation.


=== 1. Unreasonable Collection Practices ===
=== 1. Unreasonable Collection Practices ===
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When the collector is contacting the debtor, they must indicate the name of the creditor with whom the debt was incurred, the amount of the  debt, and the identity and authority of the collector to collect the debt from the debtor (s 116 (3)).  
When the collector is contacting the debtor, they must indicate the name of the creditor with whom the debt was incurred, the amount of the  debt, and the identity and authority of the collector to collect the debt from the debtor (s 116 (3)).  


The collector must only contact a  debtor through writing if the debtor provides a mailing address and notifies the collector in writing that they wish to be contacted only by writing. (s 116 (4)). If the debtor does not respond or make an effort to respond to the collector’s written correspondence, the collector can contact the debtor in other ways.  
The collector must only contact a  debtor through writing if the debtor provides a mailing address and notifies the collector in writing that they wish to be contacted only by writing. (s 116 (4)). Be aware that ignoring written communications could result in a collector starting legal proceedings, notice of which would be sent via writing, so a debtor should always be reading the communications and carefully considering if and how they should respond.


In collecting or attempting to collect payment of debt, a collector must not supply any false or misleading information; misrepresent the purpose of communication; misrepresent the identity of the collector or, if different, the creditor; or use, without lawful authority, a  summons, notice, demand, or other document that suggest or implies a connection with any court inside Canada (s.123).  
In collecting or attempting to collect payment of debt, a collector must not supply any false or misleading information; misrepresent the purpose of communication; misrepresent the identity of the collector or, if different, the creditor; or use, without lawful authority, a  summons, notice, demand, or other document that suggest or implies a connection with any court inside Canada (s.123).  
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*a) contravening this Act or regulations;  
*a) contravening this Act or regulations;  
*b) failing to meet the minimum requirements for a licence;  
*b) failing to meet the minimum requirements for a licence;  
*c) conduct by the debt collector that shows that they are unfit to have a licence; or  
*c) contravening a condition of a license;
*d) being convicted of an offence under Canadian law.
*d) engaging in a pattern of conduct by the debt collector that shows that they are unfit to have a licence; or  
*e) being convicted of an offence under Canadian law for conduct that shows they are unfit to have a licence.


=== 4. Legal Advice for a Harassed Debtor ===
=== 4. Legal Advice for a Harassed Debtor ===
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Businesses offering goods or services on credit often rely on credit bureau reports for financial and prior debt information on their customers. See ''Business Practices and Consumer Protection Act, ss'' 106-112.
Businesses offering goods or services on credit often rely on credit bureau reports for financial and prior debt information on their customers. See ''Business Practices and Consumer Protection Act, ss'' 106-112.


The ''Business Practices and Consumer Protection Act'' regulates the activities of the credit bureaus in order to minimize unfair treatment of the party seeking credit. Federal legislation, such as the ''Personal Information Protection and Electronic Documents Act'' [''PIPEDA''] and  the ''Privacy Act'', also outline the requirements for organizations in their use, collection, and disclosure of personal information in their business practices. Credit information that these bureaus can disclose is the most common type of personal information, and includes one’s:  
The ''Business Practices and Consumer Protection Act'' regulates the activities of the credit bureaus in order to minimize unfair treatment of the party seeking credit. Federal legislation, such as the ''Personal Information Protection and Electronic Documents Act'', SC 2000, c 5 [''PIPEDA''] and  the ''Privacy Act'', RSC 1985, c P-21 also outline the requirements for organizations in their use, collection, and disclosure of personal information in their business practices. Credit information that these bureaus can disclose is the most common type of personal information, and includes one’s:  
*a) name, date of birth and address;  
*a) name, date of birth and address;  
*b) current and former marital status;  
*b) current and former marital status;  
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'''A credit reporting agency cannot give out an individual’s personal credit report without that individual’s consent.''' When one seeks credit, they will be asked to consent to the lender obtaining a credit report or a credit check. (After consent is given, the lender can  obtain a “soft check” periodically meaning they can view the report relating to their loans).     
'''A credit reporting agency cannot give out an individual’s personal credit report without that individual’s consent.''' When one seeks credit, they will be asked to consent to the lender obtaining a credit report or a credit check. (After consent is given, the lender can  obtain a “soft check” periodically meaning they can view the report relating to their loans).     


Certain information cannot be included in a credit report, e.g., criminal charges (unless the individual was convicted), convictions more than six years old, and information about race, religion or political affiliation.  
Certain information cannot be included in a credit report, e.g., criminal charges (unless the individual was convicted), convictions more than six years old, and information about race, religion or political affiliation (BPCPA, s 109(1)).


Credit reporting agencies’ records are not always accurate and up to date. The quality and accuracy of the credit information depends on the credit information provided by the credit granting companies who sign up with the credit reporting agencies. If an individual finds incorrect information on their file, they can report the error to the agency that provided the information to have it corrected. If an individual has proof that their credit report contains an error and they are unable to resolve it with the creditor directly, the individual should contact the credit reporting agencies who are reporting the incorrect information.  
Credit reporting agencies’ records are not always accurate and up to date. The quality and accuracy of the credit information depends on the credit information provided by the credit-granting companies who sign up with the credit reporting agencies. If an individual finds incorrect information on their file, they can report the error to the agency that provided the information to have it corrected. If an individual has proof that their credit report contains an error and they are unable to resolve it with the creditor directly, the individual should contact the credit reporting agencies who are reporting the incorrect information.  


The agencies will assist them with finding a resolution. '''Any  individual who is a victim of identity theft should immediately file a police report'''. The ''BPCPA'' allows individuals to provide a 100 word explanation to the reporting agency, which is to be kept and reported with their file (s.111); this may be a useful provision if a business has reported a disputed claim regarding yourself, or if you are a victim of identity theft. Any victim of identity theft is recommended to  post a comment on their credit report. This notifies creditors of the fact that the identity theft has taken place, and prevents additional credit being granted without a thorough review by the creditor. It is an offence (punishable by a fine of up to $10,000 or imprisonment for up to 12 months) to knowingly supply false or misleading information to a reporting agency (s 112).  
The agencies will assist them in finding a resolution. '''Any  individual who is a victim of identity theft should immediately file a police report'''. The ''BPCPA'' allows individuals to provide a 100 word explanation to the reporting agency, which is to be kept and reported with their file (s.111); this may be a useful provision if a business has reported a disputed claim regarding yourself, or if you are a victim of identity theft. Any victim of identity theft is recommended to  post a comment on their credit report. This notifies creditors of the fact that the identity theft has taken place, and prevents additional credit being granted without a thorough review by the creditor. It is an offence (punishable by a fine of up to $10,000 or imprisonment for up to 12 months) to knowingly supply false or misleading information to a reporting agency (s 112).  


Consumers may obtain their own credit report for free at least once a year by telephoning the credit bureaus directly or completing the form available on their websites Alternatively, a consumer can obtain an instant credit report by using a credit card to pay a one time fee.  
Consumers may obtain their own credit report for free at least once a year by telephoning the credit bureaus directly or completing the form available on their websites Alternatively, a consumer can obtain an instant credit report by using a credit card to pay a one time fee.  
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Website: http://www.transunion.ca  
Website: http://www.transunion.ca  


:'''NOTE:''' Individuals should check their credit history regularly. Industry specialists suggest once per year. Credit reporting agencies will send a person a copy of their credit history by regular mail for free. '''As each agency operates in a different matter, individuals are encouraged to request their credit history from both agencies, as they will likely be different.'''
:'''NOTE:''' Individuals should check their credit history regularly. Industry specialists suggest once per year. Credit reporting agencies will send a person a copy of their credit history by regular mail for free. As each agency operates in a different matter, individuals are encouraged to request their credit history from both agencies, as they will likely be different.






{{REVIEWED LSLAP | date= July 15, 2019}}
{{REVIEWED LSLAP | date= August 10, 2020}}
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