Clicklaw Training Presentation: Difference between revisions
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==== 5 ways to search for legal information using Clicklaw ==== | ==== 5 ways to search for legal information using Clicklaw ==== | ||
Keyword search | # Keyword search | ||
By topic | # By topic | ||
Using the common questions | # Using the common questions | ||
By language | # By language | ||
By location (on the HelpMap) | # By location (on the HelpMap) | ||
Acknowledge that everyone is different, people have different search preferences for online information. | Acknowledge that everyone is different, people have different search preferences for online information. | ||
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Note: If you’re not seeing the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the “findability” of the resources for your example. | Note: If you’re not seeing the search results that you’d expect during your test, contact editor@clicklaw.bc.ca and we can work together to improve the “findability” of the resources for your example. | ||
Keyword search | |||
* Searches the resource details page (not the actual resource – we’re good, but we’re not that good… yet.) | |||
* Good if you already have a particular term in mind | |||
Browsing by topic | |||
* Taxonomy/terminology developed collaboratively by contributors | |||
* Language that the public would use to describe their legal issue, rather than language that lawyers would use | |||
* Select a topic, and you can further narrow your search using sub-topics | |||
* Ability to select more than one topic | |||
From home page, or from search results teaser | |||
Resonates with many users – provides a very brief overview of the legal topic, and suggests good starting points. Helps to knit together the resources produced by multiple contributors, and provide a pathway to the information. | Common questions | ||
Remind your audience that we welcome suggestions for more common questions – if there’s a question you get all the time, let us know! | * From home page, or from search results teaser | ||
* Resonates with many users – provides a very brief overview of the legal topic, and suggests good starting points. Helps to knit together the resources produced by multiple contributors, and provide a pathway to the information. | |||
Many PLEI resources and some services are available in other languages. | * Remind your audience that we welcome suggestions for more common questions – if there’s a question you get all the time, let us know! | ||
Access the languages via the header, filter on the search results page, or in the resource/service description | |||
Resource description page provides direct link to material in other language | By language | ||
Includes a link to English version too so you can review the information you’re giving to your client. | * Many PLEI resources and some services are available in other languages. | ||
* Access the languages via the header, filter on the search results page, or in the resource/service description | |||
For the HelpMap service, you can see what’s available in a particular community. | * Resource description page provides direct link to material in other language | ||
Especially useful if you’re helping a client from another community | * Includes a link to English version too so you can review the information you’re giving to your client. | ||
Also good to see what’s in your own community | |||
By location | |||
* For the HelpMap service, you can see what’s available in a particular community. | |||
* Especially useful if you’re helping a client from another community | |||
* Also good to see what’s in your own community | |||
How to contact us | How to contact us | ||
If something’s missing, let us know! Contact us on the website. | If something’s missing, let us know! Contact us on the website. | ||
Recap | Recap | ||
Trusted, current legal information and services that you can find through Clicklaw. Information is maintained by contributor organizations and Clicklaw editorial team. | Trusted, current legal information and services that you can find through Clicklaw. Information is maintained by contributor organizations and Clicklaw editorial team. | ||
Clicklaw Wikibooks | |||
Clicklaw Wikibooks are collaboratively developed, plain language legal publications that are wiki-born | == Clicklaw Wikibooks == | ||
[link to clicklaw wikibooks about page?] | |||
Clicklaw Wikibooks are collaboratively developed, plain language legal publications that are wiki-born and can also be printed. | |||
Built on the same platform as Wikipedia | Built on the same platform as Wikipedia | ||
Contributors are vetted – you can’t just go in and change the content (need to be part of the Clicklaw Wikibook contributor community). | Contributors are vetted – you can’t just go in and change the content (need to be part of the Clicklaw Wikibook contributor community). | ||
Content is digital – all content can be searched (improvement on Clicklaw content as just the detail listing can be searched – not the external content). | Content is digital – all content can be searched (improvement on Clicklaw content as just the detail listing can be searched – not the external content). | ||
Single digital source is the base for the print/ebook formats. As the information on the wikiplatform changes, the pdf/ebook versions are automatically updated every 2 hours, so you’re getting the most current version. Makes it easy to have multiple formats from a single digital source. | Single digital source is the base for the print/ebook formats. As the information on the wikiplatform changes, the pdf/ebook versions are automatically updated every 2 hours, so you’re getting the most current version. Makes it easy to have multiple formats from a single digital source. | ||
LawMatters | LawMatters | ||
Every single public library in BC has a legal collection, developed with assistance from Courthouse Libraries BC. Each collection is unique, based on community needs. They include print copies of many (all?) of the Clicklaw Wikibook titles. | |||
Examples of books in your local public library | Examples of books in your local public library | ||
Other ways LawMatters supports communities – training for public librarians, community forums, etc. | Other ways LawMatters supports communities – training for public librarians, community forums, etc. | ||
CLBC services | CLBC services | ||
At locations, services include: | At locations, services include: | ||
• Public access computers | • Public access computers | ||
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Our goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue. | Our goal is to get you started in a good direction and help you use tools and our collection to find legal information that will help you with your legal issue. | ||
Wrap up | Wrap up | ||
Hopefully now you can | Hopefully now you can describe different ways to search for legal info and help on Clicklaw and HelpMap | ||
Know how to contact Clicklaw with feedback/comments. | |||
[One way to do this is by asking people to tell you what they’ve learned. Who can name one way to search for legal information on Clicklaw?] | [One way to do this is by asking people to tell you what they’ve learned. Who can name one way to search for legal information on Clicklaw?] | ||
Invite questions – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them. | Invite questions – if you can’t find the answer or don’t know the answer, just say that and ask if we can follow up with them. | ||
Invite feedback | Invite feedback. | ||