Directing Residential Care Concerns to Health Authorities: Difference between revisions
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Directing Residential Care Concerns to Health Authorities (view source)
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===Volume=== | ===Volume=== | ||
The PCQO received about 5000 care quality complaints in 2011/12, over 4500 in 2012/13 and over 7100 in 2014/15. Less than 2% of the complaints (90 cases in 2012/13 | The PCQO received about 5000 care quality complaints in 2011/12, over 4500 in 2012/13 and over 7100 in 2014/15. Less than 2% of the complaints (90 cases in 2012/13 and 100 in 2014/15) received by the PCQO were reviewed by the Patient Care Quality Review Board. | ||
==Community Care Licensing Offices== | ==Community Care Licensing Offices== |