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Difference between revisions of "LSLAP's Role at the Initial Decision Level for Workers' Compensation Claims (7:IV)"
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LSLAP's Role at the Initial Decision Level for Workers' Compensation Claims (7:IV) (view source)
Revision as of 05:06, 28 October 2016
, 05:06, 28 October 2016→A. The WCB Fair Practices Officer
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The WCB Fair Practices Officer should not be confused with the province’s Ombudsman, who still has authority to investigate complaints against the WCB. The BC Ombudsman’s policy is to suggest that all complaints go first to the WCB Chief Complaints Officer, but a worker may ask that the provincial Ombudsman intervene immediately if the Fair Practices Officer is unable to resolve the problem. Advocates are beginning to make more complaints to the BC Ombudsman recently, and students can insist that this be done if the complaint process seems ineffective. See [[Review of Provincial Court and Tribunal Decisions for Public Complaints (5:I) | Chapter 5: Public Complaints Procedures]]. | The WCB Fair Practices Officer should not be confused with the province’s Ombudsman, who still has authority to investigate complaints against the WCB. The BC Ombudsman’s policy is to suggest that all complaints go first to the WCB Chief Complaints Officer, but a worker may ask that the provincial Ombudsman intervene immediately if the Fair Practices Officer is unable to resolve the problem. Advocates are beginning to make more complaints to the BC Ombudsman recently, and students can insist that this be done if the complaint process seems ineffective. See [[Review of Provincial Court and Tribunal Decisions for Public Complaints (5:I) | Chapter 5: Public Complaints Procedures]]. | ||
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