Anonymous

Seniors' Rights and Elder Abuse: Difference between revisions

From Clicklaw Wikibooks
no edit summary
No edit summary
No edit summary
Line 4: Line 4:
This script has legal information for seniors on financial help, elder abuse, and financial and medical affairs (this last section deals with wills, powers of attorney, mental incapacity, transferring a home to a child, and lending money to family members).
This script has legal information for seniors on financial help, elder abuse, and financial and medical affairs (this last section deals with wills, powers of attorney, mental incapacity, transferring a home to a child, and lending money to family members).


==Financial help for seniors==
=Financial help for seniors=
Lots of financial help is available for seniors, including home care support and assisted living, free flu shots, discounted prescriptions, housing benefits like rent assistance, homeowner’s grants and deferred property taxes, and discounted bus passes. If you’re 60 or over, you should know about these benefits.
Lots of financial help is available for seniors, including home care support and assisted living, free flu shots, discounted prescriptions, housing benefits like rent help, homeowner’s grants and deferred property taxes, and discounted bus passes. If you’re 60 or over, you should know about these benefits.


===What old age security and other income assistance can you get?===
==What old age security and other income assistance can you get?==


*'''[http://www.servicecanada.gc.ca/eng/services/pensions/oas/index.shtml?utm_source=vanity+URL&utm_medium=print+publication,+ISPB-185,+ISPB-341&utm_term=/oas&utm_content=Mar+2013,+eng&utm_campaign=OAS+Pension+2013,+Benefits+for+Low+Income+Seniors OAS]''': You may qualify for the Old Age Security Pension (OAS) if you’re a Canadian citizen or landed immigrant, 65 or older. The amount you get depends on how long you’ve lived in Canada. You have to apply for the OAS and other benefits at least 6 months before you are eligible—you don’t get them automatically.
*'''[http://www.servicecanada.gc.ca/eng/services/pensions/oas/index.shtml?utm_source=vanity+URL&utm_medium=print+publication,+ISPB-185,+ISPB-341&utm_term=/oas&utm_content=Mar+2013,+eng&utm_campaign=OAS+Pension+2013,+Benefits+for+Low+Income+Seniors OAS]''': You may qualify for the Old Age Security Pension (OAS) if you’re a Canadian citizen or landed immigrant, 65 or older. The amount you get depends on how long you’ve lived in Canada. You must apply for the OAS and other benefits at least 6 months before you are eligible—you don’t get them automatically.


*'''[http://www.servicecanada.gc.ca/eng/services/pensions/oas/gis/ Guaranteed Income Supplement]''': As well as the OAS pension, low-income seniors may be able to get a Guaranteed Income Supplement. The less income you have, the more of this supplement you can get. In addition, the [http://www.mhr.gov.bc.ca/PROGRAMS/other.htm#ss Senior’s Supplement] is a monthly payment to low-income seniors who are receiving federal Old Age Security and the Guaranteed Income Supplement or federal allowances. If your income level falls below a level that BC guarantees, the supplement makes up the difference. It is automatic if you qualify—you don’t need to apply.
*'''[http://www.servicecanada.gc.ca/eng/services/pensions/oas/gis/ Guaranteed Income Supplement]''': As well as the OAS pension, low-income seniors may be able to get a Guaranteed Income Supplement. The less income you have, the more of this supplement you can get. In addition, the [http://www.mhr.gov.bc.ca/PROGRAMS/other.htm#ss Senior’s Supplement] is a monthly payment to low-income seniors who are receiving federal Old Age Security and the Guaranteed Income Supplement or federal allowances. If your income level falls below a level that BC guarantees, the supplement makes up the difference. It is automatic if you qualify—you don’t need to apply.
Line 29: Line 29:
*The '''[http://www.seniorsbc.ca/ BC government seniors website]''' or the '''[http://www.seniorsadvocatebc.ca/ Office of the Seniors Advocate]''' - call 1.877.952.3181 or call the BC Ministry of Health at 1.800.465.4911.
*The '''[http://www.seniorsbc.ca/ BC government seniors website]''' or the '''[http://www.seniorsadvocatebc.ca/ Office of the Seniors Advocate]''' - call 1.877.952.3181 or call the BC Ministry of Health at 1.800.465.4911.
*The '''[http://www.sd.gov.bc.ca/programs/bus-pass.html Bus Pass Program]''' offers lower cost, annual bus passes for low-income seniors and people receiving disability assistance from British Columbia.
*The '''[http://www.sd.gov.bc.ca/programs/bus-pass.html Bus Pass Program]''' offers lower cost, annual bus passes for low-income seniors and people receiving disability assistance from British Columbia.
*The '''[http://www.publiclegaled.bc.ca/category/people-focused/seniors/ Seniors page]''' on the People’s Law School website. It has a lot of information including “[http://www.legalaid.bc.ca/publications/pub.php?pub=281 When I’m 64]”. It has a video and a set of booklets covering services, benefits, housing and other topics.
*The '''[http://www.publiclegaled.bc.ca/category/people-focused/seniors/ Seniors page]''' on the People’s Law School website. It has a lot of information including “[http://www.legalaid.bc.ca/publications/pub.php?pub=281 When I’m 64]”. It has a video and a set of booklets covering services, benefits, housing, and other topics.


==Elder abuse==
=Elder abuse=
Elder abuse is surprisingly common—1 in 12 seniors in BC is abused. BC’s ''Adult Guardianship Act'' tries to protect adults from abuse, neglect and self-neglect. It defines abuse as deliberate mistreatment that causes physical, mental or emotional harm to the adult, or damage to, or loss of, their assets. Elder abuse includes intimidation, humiliation, physical assault, sexual assault, overmedication, lack of medication, censoring of mail, invasion of privacy and denial of access to visitors. The BC government website on [http://www2.gov.bc.ca/gov/topic.page?id=31E45F6D04A74FBF96C37540B2B4E483 protection from elder abuse and neglect] has more information on the topic.
Elder abuse is surprisingly common—1 in 12 seniors in BC is abused. BC’s ''Adult Guardianship Act'' tries to protect adults from abuse, neglect and self-neglect. It defines abuse as deliberate mistreatment that causes physical, mental or emotional harm to the adult, or damage to, or loss of, their assets. Elder abuse includes intimidation, humiliation, physical assault, sexual assault, overmedication, lack of medication, censoring of mail, invasion of privacy and denial of access to visitors. The BC government website on [http://www2.gov.bc.ca/gov/topic.page?id=31E45F6D04A74FBF96C37540B2B4E483 protection from elder abuse and neglect] has more information on the topic.


===Who can help if you are being mistreated (or if an older adult you know is mistreated)?===
==Who can help if you are being mistreated (or if an older adult you know is mistreated)?==
*'''Designated Agency''': Contact a Designated Agency to report abuse or neglect of an adult. Designated agencies are the regional health authorities, the Providence Health Care Society, and Community Living BC (for adults with developmental disabilities). Call the Health Information Line at 1.800.465.4911 and ask for your regional health authority.
*'''Designated Agency''': Contact a Designated Agency to report abuse or neglect of an adult. Designated agencies are the regional health authorities, the Providence Health Care Society, and Community Living BC (for adults with developmental disabilities). Call the Health Information Line at 1.800.465.4911 and ask for your regional health authority.


Line 41: Line 41:
*'''Patient Care Quality Office''': Each health authority must have a “patient care quality office” to handle complaints about the quality of patient care. Health authorities also have [http://www.patientcarequalityreviewboard.ca/makecomplaint.html patient care quality review boards] to review the treatment of complaints. These complaint offices and review boards operate under the ''Patient Care Quality Review Board Act''.
*'''Patient Care Quality Office''': Each health authority must have a “patient care quality office” to handle complaints about the quality of patient care. Health authorities also have [http://www.patientcarequalityreviewboard.ca/makecomplaint.html patient care quality review boards] to review the treatment of complaints. These complaint offices and review boards operate under the ''Patient Care Quality Review Board Act''.


*'''[http://www.health.gov.bc.ca/assisted/complaints.html Office of the Assisted Living Registrar (OALR)]''': The OALR investigates complaints about the health and safety of assisted living residences. Call 250.952.1369 or 1.866.714.3378 (toll-free).
*'''[http://www2.gov.bc.ca/gov/content/health/accessing-health-care/assisted-living-registrar The Assisted Living Registrar]''': The Registrar’s mandate is to protect the health and safety of assisted living residents. Assisted living registry staff [http://www2.gov.bc.ca/gov/content/health/accessing-health-care/finding-assisted-living-or-residential-care/assisted-living-residences/making-a-complaint-about-an-assisted-living-residence investigate complaints] related to the health and safety of persons living in assisted living residences. Call 250.952.1369 or 1.866.714.3378 (toll-free).


*'''[http://www.bcceas.ca/ BC Centre for Elder Advocacy & Support]''': This agency provides education, support and advocacy for older adults. Call 604.437.1940 in Vancouver or toll-free 1.866.437.1940 elsewhere in BC.
*'''[http://www.bcceas.ca/ BC Centre for Elder Advocacy & Support]''': This agency provides education, support and advocacy for older adults. Call 604.437.1940 in Vancouver or toll-free 1.866.437.1940 elsewhere in BC.
Line 47: Line 47:
*'''[http://www.seniorsadvocatebc.ca/ Office of the Seniors Advocate]''': If you are concerned with the care and service provided to you or a family member by a health authority, call Office of the Seniors Advocate at 1.877.952.3181. The website also has links to many programs and services.
*'''[http://www.seniorsadvocatebc.ca/ Office of the Seniors Advocate]''': If you are concerned with the care and service provided to you or a family member by a health authority, call Office of the Seniors Advocate at 1.877.952.3181. The website also has links to many programs and services.


*'''[http://www2.gov.bc.ca/gov/topic.page?id=31E45F6D04A74FBF96C37540B2B4E483 Protection from elder abuse and neglect]''' explains where to get help.
* The BC government site called '''[http://www2.gov.bc.ca/gov/topic.page?id=31E45F6D04A74FBF96C37540B2B4E483 Protection from elder abuse and neglect]''' explains where to get help.  


===What happens if you report elder abuse?===
==What happens if you report elder abuse?==
The designated agency must look into your report. An investigator must make reasonable efforts to interview the older adult involved (whether that’s you or someone else). If the problem can’t be solved informally, the designated agency may have several legal options, including preparing a support and assistance plan, notifying the PGT (if there is a concern of financial abuse) and applying for a restraining order to keep the suspected abuser away. The designated agency must involve the older adult, to the greatest extent possible, in decisions about how to seek support and assistance.
The designated agency must consider your report. An investigator must make reasonable efforts to interview the older adult involved (whether that’s you or someone else). If the problem can’t be solved informally, the designated agency may have several legal options, including preparing a support and assistance plan, notifying the Public Guardian and Trustee (PGT) (if there is a concern of financial abuse) and applying for a restraining order to keep the suspected abuser away. The designated agency must involve the older adult, to the greatest extent possible, in decisions about how to seek support and assistance.


If the abuse involves a criminal offence such as threats, assault, forgery or intimidation, the designated agency must report it to the police.
If the abuse involves a criminal offence such as threats, assault, forgery or intimidation, the designated agency must report it to the police.


The Public Guardian and Trustee investigates reports of financial elder abuse when the older adult’s assets are at risk and the person is incapable of managing his or her financial affairs. In some situations, the PGT may take steps to become “committee” of the estate, so it can make financial decisions to protect the person’s assets (“committee” is discussed later in this script). If the PGT gets a report involving concerns about physical risk, it will refer the situation to a designated agency.
The PGT investigates reports of financial elder abuse when the older adult’s assets are at risk and the person is incapable of managing his or her financial affairs. In some situations, the PGT may take steps to become “committee” of the estate, so it can make financial decisions to protect the person’s assets (“committee” is discussed later in this script). If the PGT gets a report involving concerns about physical risk, it will refer the situation to a designated agency.


==Financial and medical affairs==
=Financial and medical affairs=


===Changing your will===
==Changing your will==
You can always change your will as long as you’re mentally competent. Actually, you should change your will whenever your financial or personal circumstances change, or if your beneficiaries change (for example, if a beneficiary dies).
You can always change your will as long as you’re mentally competent. Actually, you should change your will whenever your financial or personal circumstances change, or if your beneficiaries change (for example, if a beneficiary dies).


You should also review your will if you get married or divorced, or you separate, or you live in a marriage-like relationship for at least two years. Under the former law, when a person got married, the marriage automatically revoked or cancelled their existing will. Under the new ''law, the Wills, Estates and Succession Act'' (the Act) that does not happen.
You should also review your will if you get married or divorced, or you separate, or you live in a marriage-like relationship for at least two years. Under the former law, when a person got married, the marriage automatically revoked or cancelled their existing will. Under the new ''law, the Wills, Estates and Succession Act'' (the Act) that does not happen.


A gift to a spouse and the appointment of a spouse as an executor are revoked if a person stops being a will-maker’s spouse after a will is made. When do people stop being spouses? Married people and people who have lived in marriage-like relationship for at least two years stop being spouses under the Act when they separate.
A gift to a spouse and the appointment of a spouse as an executor are revoked if a person stops being a will-maker’s spouse after a will is made. When do people stop being spouses? Married people and people who have lived in marriage-like relationship for at least 2 years stop being spouses under the Act when they separate.


You should always see a lawyer when making or changing your will.
You should always see a lawyer when making or changing your will.
Line 72: Line 72:
For more information on wills and estate planning, check scripts [[Making a Will and Estate Planning (Script 176)|176]] to [[The Disappointed Beneficiary (Script 179)|179]].
For more information on wills and estate planning, check scripts [[Making a Will and Estate Planning (Script 176)|176]] to [[The Disappointed Beneficiary (Script 179)|179]].


===What is a power of attorney? What is an enduring power of attorney?===
==What is a power of attorney? What is an enduring power of attorney?==
A power of attorney is a document that appoints another person, called an “attorney,” to make financial and legal decisions for you. An enduring power of attorney lets your attorney make the necessary financial and legal decisions for you if you become mentally incapable because of age, accident or illness. But these documents can’t deal with health care decisions. And if you want your attorney to deal with real estate, then you need the proper ''Land Title Act'' format. There are restrictions on who can be your attorney (for example, caregivers are not eligible), and formal procedures must be followed for signing a power of attorney. A lawyer can help you with this.
A power of attorney is a document that appoints another person, called an “attorney,” to make financial and legal decisions for you. An enduring power of attorney lets your attorney make the necessary financial and legal decisions for you if you become mentally incapable because of age, accident or illness. But these documents can’t deal with health care decisions. And if you want your attorney to deal with real estate, then you need the proper ''Land Title Act'' format. There are restrictions on who can be your attorney (for example, caregivers are not eligible), and formal procedures must be followed for signing a power of attorney. A lawyer can help you with this.


For more information, check script [[Power of Attorney and Representation Agreements (Script 180)|180]] on “Power of Attorney and Representation Agreements”.
For more information, check script [[Power of Attorney and Representation Agreements (Script 180)|180]] on “Power of Attorney and Representation Agreements”.


===Can you make your own decisions about your health and where to live?===
==Can you make your own decisions about your healthcare and where to live?==
All adults have the right to live as they wish and to accept or refuse support or assistance, as long as they’re capable of making these decisions and don’t harm others. BC’s ''Health Care (Consent) and Care Facility (Admission) Act'' also confirms the right of all adults over 18 to make their own medical and health care decisions.
All adults have the right to live as they wish and to accept or refuse support or assistance, as long as they’re capable of making these decisions and don’t harm others. BC’s ''Health Care (Consent) and Care Facility (Admission) Act'' also confirms the right of all adults over 18 to make their own medical and health care decisions.


===What if you become mentally incapable of making your own decisions?===
==What if you become mentally incapable of making your own decisions?==
It’s a good idea to plan for when you may be unable to make your own decisions. For example, to deal with decisions on your legal and financial affairs, you can make a power of attorney. To deal with health and personal decisions, you can make a “representation agreement.” In this, you appoint someone you trust to handle your personal and health decisions if you’re unable to make your own decisions.
It’s a good idea to plan for when you may be unable to make your own decisions. For example, to deal with decisions on your legal and financial affairs, you can make a power of attorney. To deal with health and personal decisions, you can make a “representation agreement.” In this, you appoint someone you trust to handle your personal and health decisions if you’re unable to make your own decisions.


If you don’t make a representation agreement, the BC ''Health Care (Consent) and Care Facility (Admission) Act'' says that, if you are mentally disabled, first your spouse, then your adult children, then your nearest relative and then your close friend will make these decisions for you.
If you don’t make a representation agreement, the BC ''Health Care (Consent) and Care Facility (Admission) Act'' says that, if you are mentally disabled, first your spouse, then your adult children, then your nearest relative and then your close friend will make these decisions for you.


But what happens if you become mentally incapable and you haven’t named anyone to make decisions for you, and you don’t have a spouse, children, relative or close friend? The BC Supreme Court can appoint someone to make decisions for you. That person has to apply to the court under the ''Patients Property Act'' to be your “committee.” Often a close friend or relative will apply to be committee. If none of these people apply, and instead, the Public Guardian and Trustee of BC applies (and it usually will in this case), the court can appoint the PGT as committee. Your estate will have to pay a fee to the PGT for its service.
But what happens if you become mentally incapable and you haven’t named anyone to make decisions for you, and you don’t have a spouse, children, relative or close friend? The BC Supreme Court can appoint someone to make decisions for you. That person has to apply to the court under the ''Patients Property Act'' to be your “committee.” Often a close friend or relative will apply to be committee. If none of these people apply, and instead, the Public Guardian and Trustee of BC applies (and it usually will in this case), the court can appoint the PGT as committee. Your estate must pay a fee to the PGT for its service.


For more information in this area, check the following 2 scripts:
For more information in this area, check the following 2 scripts:
Line 94: Line 94:
Also, check the [http://www.nidus.ca/ Nidus Personal Planning Resource Centre and Registry].
Also, check the [http://www.nidus.ca/ Nidus Personal Planning Resource Centre and Registry].


===Should you transfer your home to your child so you can stay in it with them?===
==Should you transfer your home to your child so you can stay in it with them?==
It depends. As people age, they often need help with their daily needs, but may not want to leave the comfort of their own homes. Sometimes, family members or friends will suggest that they move into your home and have you transfer your home to them in exchange for their looking after you. This can often be a good way to get the help you need, while letting the younger family member or friend get a home.
It depends. As people age, they often need help with their daily needs, but may not want to leave the comfort of their own homes. Sometimes, family members or friends will suggest that they move into your home and have you transfer your home to them in exchange for their looking after you. This can often be a good way to get the help you need, while letting the younger family member or friend get a home.


Line 101: Line 101:
In most cases, it’s not a good idea to transfer your home to your child or to add their name to the title of your home because creditors and spouses could make claims against your home. And you could lose the capital gains tax exemption for your principal residence if a child’s name is on the title, but it’s not their principal residence.
In most cases, it’s not a good idea to transfer your home to your child or to add their name to the title of your home because creditors and spouses could make claims against your home. And you could lose the capital gains tax exemption for your principal residence if a child’s name is on the title, but it’s not their principal residence.


So before you make any such an arrangement, you should see a lawyer experienced in this area to protect your rights.
So before you make any such an arrangement, see a lawyer experienced in this area to protect your rights.


===How should you protect yourself when lending money to family members?===
==How should you protect yourself when lending money to family members?==
Older people often help their children or grandchildren by lending them money, co-signing a bank loan, or giving a personal guarantee. But you could lose a lot of money if you don’t protect yourself by understanding the transaction and getting proper documents signed.
Older people often help their children or grandchildren by lending them money, co-signing a bank loan, or giving a personal guarantee. But you could lose a lot of money if you don’t protect yourself by understanding the transaction and getting proper documents signed.


Line 119: Line 119:
For more information, check script [[Buying Goods on Credit, Credit Cards and Credit Bureaus (Script 246)|246]] on “Buying Goods on Credit, Credit Cards and Credit Bureaus”.
For more information, check script [[Buying Goods on Credit, Credit Cards and Credit Bureaus (Script 246)|246]] on “Buying Goods on Credit, Credit Cards and Credit Bureaus”.


==More information==
=More information=
*The '''[http://www2.gov.bc.ca/gov/topic.page?id=442A501304294470A793668B377B32C3 Seniors’ Guide]''' on the [http://www.seniorsbc.ca/ Seniors website] of the BC government has a wide range of information.
*The '''[http://www2.gov.bc.ca/gov/topic.page?id=442A501304294470A793668B377B32C3 Seniors’ Guide]''' on the [http://www.seniorsbc.ca/ Seniors website] of the BC government has a wide range of information.
*'''Regional health authorities''': contact these authorities to report abuse or neglect of an adult. Call the Health Information Line at 1.800.465.4911 (toll free) and ask for your local health unit.
*'''Regional health authorities''': contact these authorities to report abuse or neglect of an adult. Call the Health Information Line at 1.800.465.4911 (toll free) and ask for your local health unit.
Line 128: Line 128:




[updated August 2014]
[updated November 2016]




3,009

edits