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v • d • e Consumer Law Guide

Introduction	Acknowledgements & credits · Glossary

Problems with a Purchase	How do I start a complaint? · Steps to make a complaint · Small Claims Court

Problems with Home Repairs	What should I put in a written contract? · Tips about hiring a contractor · Tips about paying for repairs · Disagreements about repair work

Someone Owes You Money	How do I write a demand letter? · When do I go to court? · Getting legal help from a lawyer

Legal Help from a Lawyer	Lawyer Referral and Access Pro Bono · When should I speak to the lawyer? · How should I prepare for meeting with a lawyer? · How do I collect my money if the judge decides in my favour?

Problems with Debt	Where do I start? · What do I put in my budget? · What can the Credit Counseling Society do to help me? · How do I contact my creditors and what do I say? · Protecting debtors

Helpful Information and Links	Helpful Information and Links

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