Difference between revisions of "Consumer Law Essentials"

From Clicklaw Wikibooks
Jump to navigation Jump to search
 
(85 intermediate revisions by 6 users not shown)
Line 1: Line 1:
[[Image:ConsumerLawGuideBooklet.jpg|thumb|250px|right|alt= Consumer Law Guide |Cover of the Consumer Law Guide]]{{fmbox
{{Cover Thumbnail
| type  =  
|filename = Consumer Law Essentials full cover image.jpg
| image = [[File:Nuvola_mimetypes_pdf.png‎|40px|link=|alt=]]
|title = ''Consumer Law Essentials''}}{{Clicklaw Wikibooks Badge}}{{fmbox
| style = width:260px;clear: right;float: right;
| text  = Download the [http://www.publiclegaled.bc.ca/uploads/89/14/8914c4c79476887bebdc9461b3726fa3/English_Consumer-Law_2011.pdf full booklet in PDF]. 
}}
{{fmbox
| type      =  
| type      =  
| small      =  
| small      =  
| image      = [[File:Ambox_notice.png|40px|link=|alt=]]  
| image      = [[File:LearnTeachBadge.png|40px|link=|alt=]]  
| style = width:260px;clear: right;float: right;
| style = ;
| smallimage =  
| smallimage =  
| textstyle  =  
| textstyle  =  
| text      = This booklet is made available as part of the [[Clicklaw wikibooks|Clicklaw wikibook]] initiative, which features free online legal information that is used to also produce printed materials.
| text      = This Wikibook is used in ''[[Law-Related Lessons]]'' from People's Law School.
}}
}}
This booklet is for newcomers and British Columbians who want to know about the laws that protect you:
{{Export_Badge
* when you buy items,
|SavedBookName = Consumer_Law_Essentials
* when you hire someone to provide a service, such as home repairs,
}}'''''Consumer Law Essentials''''' from [[People's Law School]] describes how to protect yourself when you buy something or hire someone to perform a service. Learn your rights for common consumer purchases and contracts, and steps you can take when something goes wrong.
* when someone owes you money, and
 
* when you owe someone money.
==Contents==
<div class="ul-chapters-books">
* '''[[Introduction to Consumer Law Essentials|Introduction]]'''
 
*'''[[Making a Purchase]]'''
** [[Making a Purchase#The seller must not mislead you|The seller must not mislead you]]{{·}} [[Making a Purchase#The seller must not act unfairly towards you|The seller must not act unfairly towards you]]{{·}} [[Making a Purchase#You are protected by the legal warranty|You are protected by the legal warranty]]{{·}} [[Making a Purchase#You can change your mind (for some purchases)|You can change your mind (for some purchases)]]


This booklet gives you information about what you can do if you experience '''consumer''' problems.
*'''[[Hiring Someone]]'''
** [[Hiring Someone#Your legal rights|Your legal rights]]{{·}}[[Hiring Someone#Getting a written contract|Getting a written contract]]
 
*'''[[Making a Contract]]'''
** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]]


==Content==
*'''[[Preventing Consumer Problems|Preventing Problems]]'''
** [[Preventing Consumer Problems#Do your research|1. Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|2. Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|3. Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|4. Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|5. Don't rush the decision]]


*'''[[Glossary for Consumer Law Guide|Glossary]]'''
*'''[[If There Are Consumer Problems|If There Are Problems]]'''
** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2. Collect your information|Step 2. Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]]


*'''[[Problems with a Purchase]]'''
*'''Resources'''
** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]]


*'''[[Problems with Home Repairs]]'''
</div>


*'''[[Someone Owes You Money]]'''
==About==
=== Copyright===


*'''[[Problems with Debt]]'''
[[File:Creativecommonssmall.png|link=Clicklaw Wikibooks Copyright Guide|alt=Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence]] ''Consumer Law Essentials'' &copy; People’s Law School is, except for the images, licensed under a Creative Commons [[Clicklaw Wikibooks Copyright Guide|Attribution-NonCommercial-ShareAlike 2.5 Canada Licence]].


*'''[[Helpful Information and Links for Consumer Problems]]'''
===Disclaimer===
At [[People's Law School]], we believe accurate, plain English information can help people take action to work out their legal problems. This resource explains in a general way the law that applies in '''British Columbia, Canada'''. It is '''not intended as legal advice'''. Legal advice applies the law to an individual's specific situation. If you want assurance that any information is appropriate to your specific situation, or recommendations on next steps with a specific legal problem, please contact a legal professional. Some sources of legal help are highlighted in the [[Where to Get Help for Consumer Law Essentials|Where to Get Help]] section.


==About this Guide==
=== About People's Law School===
[[File:Peopleslawschoollogo-horizontal.jpg|frameless|none|200px|link=]]


* [[About the Consumer Law Guide|Acknowledgements & credits]]
[[People's Law School]] is a non-profit society in British Columbia providing free education and information on the legal problems of daily life. See [[People's Law School|more titles from People's Law School]].


* Visit other wikibooks from [[People's Law School]], or learn more about [[Clicklaw wikibooks]]


== About People's Law School==
==Related titles==
The [[People's Law School]] is a non-profit charitable society whose purpose is to provide British Columbians with reliable information about their rights and responsibilities under the law.


[[File:Peopleslawschoollogo.png‎|frameless|link=|left|100px]]
Other titles from People's Law School on consumer law:


:Suite 150 - 900 Howe Street
{| cellpadding="5" style="font-size:85%; border: 1px"
:Vancouver, BC
|- valign="top"
:V6Z 2M4
| [[File:Consumer and Debt Law full cover image.jpg|x200px|link=Consumer and Debt Law]]<br /><div class="center">''[[Consumer and Debt Law]]''<br />An in-depth manual for advocates</div>
:Tel 604.331.5400
| [[File:Scams to Avoid full cover image.jpg|x200px|link=Scams to Avoid]]<br /><div class="center">''[[Scams to Avoid]]''<br />A primer for the public</div>
:Fax 604.331.5401
|}
:Email [mailto:info@publiclegaled.bc.ca info@publiclegaled.bc.ca]


This booklet and others are available on the [http://www.publiclegaled.bc.ca People's Law School website].
{{Consumer Law Essentials Navbox}}
:<big>[http://www.publiclegaled.bc.ca '''www.publiclegaled.bc.ca''']</big>
__NOGLOSSARY__
__NOTOC__

Latest revision as of 23:11, 1 February 2021

Cover of Consumer Law Essentials
Cover of Consumer Law Essentials

Consumer Law Essentials from People's Law School describes how to protect yourself when you buy something or hire someone to perform a service. Learn your rights for common consumer purchases and contracts, and steps you can take when something goes wrong.

Contents

About

Copyright

Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence Consumer Law Essentials © People’s Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.

Disclaimer

At People's Law School, we believe accurate, plain English information can help people take action to work out their legal problems. This resource explains in a general way the law that applies in British Columbia, Canada. It is not intended as legal advice. Legal advice applies the law to an individual's specific situation. If you want assurance that any information is appropriate to your specific situation, or recommendations on next steps with a specific legal problem, please contact a legal professional. Some sources of legal help are highlighted in the Where to Get Help section.

About People's Law School

Peopleslawschoollogo-horizontal.jpg

People's Law School is a non-profit society in British Columbia providing free education and information on the legal problems of daily life. See more titles from People's Law School.


Related titles

Other titles from People's Law School on consumer law:

Consumer and Debt Law full cover image.jpg
Consumer and Debt Law
An in-depth manual for advocates
Scams to Avoid full cover image.jpg
Scams to Avoid
A primer for the public