Difference between revisions of "Consumer Law Essentials"

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{{Export_Badge
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|SavedBookName = Consumer_Law_Essentials
|SavedBookName = Consumer_Law_Essentials
}}'''''Consumer Law Essentials''''' from [[People's Law School]] describes how to protect yourself when you buy something or hire someone to perform a service. This publication explains your rights for common consumer purchases and contracts, as well as the steps you can take when something goes wrong.  
}}'''''Consumer Law Essentials''''' from [[People's Law School]] describes how to protect yourself when you buy something or hire someone to perform a service. Learn your rights for common consumer purchases and contracts, and steps you can take when something goes wrong.  


==Contents==
==Contents==
<div class="ul-chapters-books">
* '''[[Introduction to Consumer Law Essentials|Introduction]]'''


*'''[[Making a Purchase]]'''
*'''[[Making a Purchase]]'''
** [[Making a Purchase#The seller must not mislead you|The seller must not mislead you]]{{·}} [[Making a Purchase#The seller must not act unfairly towards you|The seller must not act unfairly towards you]]{{·}} [[Making a Purchase#You are protected by the legal warranty|You are protected by the legal warranty]]{{·}} [[Making a Purchase#You can change your mind (for some purchases)|You can change your mind (for some purchases)]]
** [[Making a Purchase#The seller must not mislead you|The seller must not mislead you]]{{·}} [[Making a Purchase#The seller must not act unfairly towards you|The seller must not act unfairly towards you]]{{·}} [[Making a Purchase#You are protected by the legal warranty|You are protected by the legal warranty]]{{·}} [[Making a Purchase#You can change your mind (for some purchases)|You can change your mind (for some purchases)]]


*'''[[Hiring Someone]]'''
*'''[[Hiring Someone]]'''
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** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]]  
** [[Making a Contract#How a contract is created|How a contract is created]]{{·}} [[Making a Contract#Who can make a contract|Who can make a contract]]{{·}} [[Making a Contract#The contract itself|The contract itself]]  


*'''[[Preventing Consumer Problems]]'''
*'''[[Preventing Consumer Problems|Preventing Problems]]'''
** [[Preventing Consumer Problems#Do your research|Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|Don't rush the decision]]
** [[Preventing Consumer Problems#Do your research|1. Do your research]]{{·}}[[Preventing Consumer Problems#Negotiate with confidence|2. Negotiate with confidence]]{{·}} [[Preventing Consumer Problems#Have a contract|3. Have a contract]]{{·}} [[Preventing Consumer Problems#Read and understand any contract|4. Read and understand any contract]]{{·}} [[Preventing Consumer Problems#Don't rush the decision|5. Don't rush the decision]]


*'''[[If There Are Consumer Problems]]'''
*'''[[If There Are Consumer Problems|If There Are Problems]]'''
** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2.Collect your information|Step 2.Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]]
** [[If There Are Consumer Problems#Understand your legal rights|Understand your legal rights]]{{·}} [[If There Are Consumer Problems#Step 1. Decide what outcome you are seeking|Step 1. Decide what outcome you are seeking]]{{·}} [[If There Are Consumer Problems#Step 2. Collect your information|Step 2. Collect your information]]{{·}} [[If There Are Consumer Problems#Step 3. Contact the other party|Step 3. Contact the other party]]{{·}} [[If There Are Consumer Problems#Step 4. Send a complaint letter|Step 4. Send a complaint letter]]{{·}} [[If There Are Consumer Problems#Step 5. Contact a consumer protection agency|Step 5. Contact a consumer protection agency]]{{·}} [[If There Are Consumer Problems#Step 6. Consider legal action|Step 6. Consider legal action]]


*'''Resources'''
*'''Resources'''
** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]]
** [[Where to Get Help for Consumer Law Essentials|Where to Get Help]]{{·}} [[Glossary for Consumer Law Essentials|Glossary]]


==About this Wikibook==
</div>


*[[About Consumer Law Essentials|About ''Consumer Law Essentials'']]
==About==
* Learn more about [[Clicklaw Wikibooks]] or visit other wikibooks from [[People's Law School]]
=== Copyright===


== About People's Law School==
[[File:Creativecommonssmall.png|link=Clicklaw Wikibooks Copyright Guide|alt=Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence]] ''Consumer Law Essentials'' &copy; People’s Law School is, except for the images, licensed under a Creative Commons [[Clicklaw Wikibooks Copyright Guide|Attribution-NonCommercial-ShareAlike 2.5 Canada Licence]].  
The [[People's Law School]] is a non-profit charitable society whose purpose is to provide British Columbians with reliable information about their rights and responsibilities under the law.


:[[File:Peopleslawschoollogo-horizontal.jpg|frameless|none|150px|link=]]  
===Disclaimer===
:Suite 150 - 900 Howe Street
At [[People's Law School]], we believe accurate, plain English information can help people take action to work out their legal problems. This resource explains in a general way the law that applies in '''British Columbia, Canada'''. It is '''not intended as legal advice'''. Legal advice applies the law to an individual's specific situation. If you want assurance that any information is appropriate to your specific situation, or recommendations on next steps with a specific legal problem, please contact a legal professional. Some sources of legal help are highlighted in the [[Where to Get Help for Consumer Law Essentials|Where to Get Help]] section.
:Vancouver, BC  V6Z 2M4
 
:Telephone: 604-331-5400
=== About People's Law School===
:Email: info@peopleslawschool.ca
[[File:Peopleslawschoollogo-horizontal.jpg|frameless|none|200px|link=]]  
:Website: [http://www.peopleslawschool.ca www.peopleslawschool.ca]
 
[[People's Law School]] is a non-profit society in British Columbia providing free education and information on the legal problems of daily life. See [[People's Law School|more titles from People's Law School]].
 
 
==Related titles==
 
Other titles from People's Law School on consumer law:
 
{| cellpadding="5" style="font-size:85%; border: 1px"
|- valign="top"
| [[File:Consumer and Debt Law full cover image.jpg|x200px|link=Consumer and Debt Law]]<br /><div class="center">''[[Consumer and Debt Law]]''<br />An in-depth manual for advocates</div>
| [[File:Scams to Avoid full cover image.jpg|x200px|link=Scams to Avoid]]<br /><div class="center">''[[Scams to Avoid]]''<br />A primer for the public</div>
|}


{{Consumer Law Essentials Navbox}}
{{Consumer Law Essentials Navbox}}
{{Creative Commons for PLS
__NOGLOSSARY__
|title = Consumer Law Essentials
__NOTOC__
|author =
}}

Latest revision as of 23:11, 1 February 2021

Cover of Consumer Law Essentials
Cover of Consumer Law Essentials

Consumer Law Essentials from People's Law School describes how to protect yourself when you buy something or hire someone to perform a service. Learn your rights for common consumer purchases and contracts, and steps you can take when something goes wrong.

Contents

About

Copyright

Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence Consumer Law Essentials © People’s Law School is, except for the images, licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 2.5 Canada Licence.

Disclaimer

At People's Law School, we believe accurate, plain English information can help people take action to work out their legal problems. This resource explains in a general way the law that applies in British Columbia, Canada. It is not intended as legal advice. Legal advice applies the law to an individual's specific situation. If you want assurance that any information is appropriate to your specific situation, or recommendations on next steps with a specific legal problem, please contact a legal professional. Some sources of legal help are highlighted in the Where to Get Help section.

About People's Law School

Peopleslawschoollogo-horizontal.jpg

People's Law School is a non-profit society in British Columbia providing free education and information on the legal problems of daily life. See more titles from People's Law School.


Related titles

Other titles from People's Law School on consumer law:

Consumer and Debt Law full cover image.jpg
Consumer and Debt Law
An in-depth manual for advocates
Scams to Avoid full cover image.jpg
Scams to Avoid
A primer for the public