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Difference between revisions of "If There Are Consumer Problems"
From Clicklaw Wikibooks
→Step 3. Contact the other party
Drew Jackson (talk | contribs) |
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When you find the right person to talk to, clearly explain your problem. Be firm and businesslike, but polite. You can say something like this: | When you find the right person to talk to, clearly explain your problem. Be firm and businesslike, but polite. You can say something like this: | ||
:''"I bought a _________________ on ____________ [date], at ____________ [location]. I am contacting you because the product: [choose one]'' | :''"I bought a _________________ on ____________ [date], at ____________ [location]. I am contacting you because the product: [choose one]'' | ||
:* ''is not working right'' | ::* ''is not working right'' | ||
:* ''cannot do what it is meant to do'' | ::* ''cannot do what it is meant to do'' | ||
:* ''was not delivered"'' | ::* ''was not delivered"'' | ||
Let them know you understand what you’re entitled to. Tell them what you want them to do to resolve the problem. You can say something like this: | Let them know you understand what you’re entitled to. Tell them what you want them to do to resolve the problem. You can say something like this: | ||
